Esl Federal Credit Union in Rochester, NY with Reviews - YP.com
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04/25/2017
By: Michael P.
Ukrainian Federal Credit Union
The Syracuse branch is simple abhorrent! The CEO, Ihor Lebedko is completely incompetent. The branch manager, Nadia Hayduk in Syracuse is demeaning, belittling to customers and a bully to employees! She should be fired immediately. I have never seen employees so in fear for their jobs that they don't even look at you when you are at the counter. No "Thank You", etc... I get a warmer experience when I buy a hot dog from a street vendor when he has 20 people in line...
02/08/2017
By: Mark M.
ESL Federal Credit Union
Customer service blows. I'm leaving this credit union soon. The customer service is horrible... ESPECIALLY At Greece Branch. Lines are always long and rude tellersI left Bank of America and Citizens for this?!?!?!?!? ESL now ranks as 1a on my worse banks list with Citizens... Yes, BOA is 1...
12/06/2016
By: Kristin C.
ESL Federal Credit Union
Just paid off a car loan with them, 6 months early. My monthly payment was $331.21 and as of the date it was to be debited from my checking account I owed 165.87 BUT they still took out $331.21 which affected my account balance and I was charged an overdraft fee by my bank. When I called I was told it is impossible for them to take less than the minimum payment from my account. What?! They debited my account for MORE than what was due and had no way to reverse it. To top it off they refused to pay the overdraft fee as it is not a bank error but my own. They said I am welcome to go into the branch to receive the funds from my overpayment to deposit into my checking account. Not terribly convenient considering I work full-time and their branch closes at 4pm. Not only that but when you want to adjust your ACH amount for payment (increase) you have to GO INTO THE BANK. With modern technology as it is, how is it that this needs to be done in person? I canceled a pending loan with them and asked that they close any and all accounts under my name and I will bring my business elsewhere. It won't hurt them of course as I am not some large business and my banking needs are small but at least I can warn other small fish to steer clear. I use CNB and Genesee FCU for my personal checking and savings currently and they are awesome. They work with you and their hours are convenient. I will never bank with ESL again.
11/01/2015
By: John M.
Esl Federal Credit Union
Customer service is a joke. The Eastman Savings and Loan I knew was not like this. Rude customer service. Home equity process sucked. I went to another financial institution.
11/01/2015
By: John M.
ESL Federal Credit Union
It about making money and goals now. My niece was in tears because she was forced to make goals and take advantage of folks while working here. She finally was fired because she had a heart. NOT A WAY TO RUN A NON PROFIT CREDIT UNION. I have since closed my accounts. Greed rules here now. THE EASTMAN SAVINGS AND LOAN that I loved has been destroyed like Kodak.
10/19/2015
By: Ann S.
Esl Federal Credit Union
Ann S. 10/19/2015 Edit ESL is now a big bank run by greed and money making schemes. Not a credit union anymore. They do pretend to be a credit union. What a joke. George Eastman would roll over in his gave to see what they did to Eastman Savings and Loan. Since 2005 they have become a poor excuse for a bank. They are headed down like Kodak.
10/19/2015
By: Ann S.
Advantage Federal Credit Union
Advantage is a real credit Union with great service. Not like ESL that pretends to be a credit union and screws members and has long lines and poor service.
10/19/2015
By: Ann S.
The Summit Federal Credit Union
Summit is a real credit Union with great service. Not like ESL that pretends to be a credit union and screws members and has long lines and poor service.
10/19/2015
By: Ann S.
Esl Federal Credit Union
ESL is now a big bank run by greed and money making schemes. Not a credit union anymore. They do pretend to be a credit union. What a joke. George Eastman would roll over in his gave to see what they did to Eastman Savings and Loan. Since 2005 this bank has gone to hell.
10/19/2015
By: Ann S.
Esl Federal Credit Union
ESL is now a big bank run by greed and money making schemes. Not a credit union anymore. They do pretend to be a credit union. What a joke. George Eastman would roll over in his gave to see what they did to Eastman Savings and Loan.

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