Best 30 Auto Repair And Service in Rochester, NY with Reviews -
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By: Mundell B.
Austin-Spencer Automotive Collision Repair Center
These people may be awesome at fixing cars; I have no knowledge of that. But in terms of detailing...STAY AWAY.Had a Groupon - $80 basic detail for $40 - I just wanted a good wax on my car.When I dropped the car off I asked about how long it would take and the receptionist asked someone else and the response was "is this a Groupon or paid out-of-pocket detail?" I paid for an $80 detail, so I should get an $80 detail regardless if it was a Groupon or not.Long story short, when I picked up my truck they had some how scratched the ENTIRE exterior of my car! They had some how put black "streaks" on my exterior that seemed to be under the newly applied wax. There was a huge scratch across my back bumper that caused the bumper to be marred with permanent marking. The owner came out to look at the truck with me and basically called me a liar and said I was just trying to get him to paint my entire car for free. I said all I wanted was my car to be cleaner than I had left it. He said they didn't do that to my truck and that it was there when I brought it in. NEVER did he ask the guys who worked on my car and how would he know since he did not see my car before or during since he clearly did not work on my truck. So basically, after calling me a liar for 10 minutes he says to bring the car back and they will buff out all the spots. I brought it back the following week and when I picked it up it was better but I still have a ton a new scratched and knicks all over my truck and all the original scratches they put in my car that he refused to do anything about. Not to mention that my $80 detailing was awful. There a paperclip in plain site in the middle floor of the backseat - which should have been vacuumed, there was dust all over my dash as if they did not even clean it, and the streaks on my windshield were award winning.I paid them $40 to jack up my truck. BEWARE!!!
By: K H.
South Ave Auto
Honest, reliable and fast service. Friendly atmosphere. They are very accommodating. I will always use this garage for my car repairs.
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By: Yulian A.
Long Pond Auto Body
The pain job is great, but there were still gab between plastic panels inside the car. Plus, they screw up the door remote control, and I have to lock the car manually (the system worked well when I left the car at the collision shop). They said it was not from their part. One break light does not work at all. I will not recommend this shop to anyone.
By: Louri S.
Elmgrove Auto
What I enjoy the most about Elmgrove is that when you call for an appointment, they usually can take you right away and get the car back in the same day
By: Jeff N.
Austin-Spencer Automotive Collision Repair Center
I take my vehicles to Austin-Spencer Collision Repair Center because I know that all the repair I asked for will be taken care of and that my car will be done on time.
By: Colin B.
Elmgrove Auto
Great comfortable waiting area with coffee! The service is friendly and efficient. I always feel they take great care of my car.
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By: Manuel C.
By far the easiest and best service i had from a mechanic and both of them are very knowledgeable and willing to explain everything to you. They are from now on the only people i will every take my car to.
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By: Lisa H.
Elmgrove Auto
My family gets work done here regularly! Very honest and reasonably priced. Would certainly recommend to anyone.
By: Donald W.
Long Pond Auto Body
Great people, had an after market hood put on, cowl popping up on right side, would not touch it, said it was my hood not their purchase, taking somewhere else to do correctly..
By: Sammie F.
Courtesy Auto Repair
Courtesy Auto has great customer service and is flexible to help fit around your schedule. Highly Recommended.
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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