Patel Brothers in Rochester, MI with Reviews -
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By: Don P.
Hollywood Market
First of all I think the review written by Oliver E. is ridiculous. We have been shopping here ever since it was open. The people, service and food is great. Go see for yourself.
By: Chele P.
Sargent Appliance
Worse customer service and delivery service EVER!! I just spent over 10K on 4 GE Profile appliances. The Fridge sounded like a garbage disposal when running and my gas range with double ovens had the frame bent. They sent out a new fridge and it was scratched on the door, the repair crew had scrapped the previous fridge and swapped the door, in the process "Ethan" scratched the door and I said I was not going to accept it. He said OH WELL, I'LL WRITE IT UP. He then got real cocky with my husband and I and was juggling his large wrenches and tools on my tile floor! I was waiting for them to crash and break my floor! The other delivery guy Chris was very nice and friendly. They will not replace my range and said it up to GE. After visiting the Macomb location to discus with the manager. We spoke to Matthew about the problems at hand. Told him about the errogant delivery dude, and when we got ready to leave he said to us...Ethen the delivery dude, is my son! HA, well he should be fired! When GE came to see the damage on the range they stated to us that Sargent buys and sells damaged and dented goods, and fixes them up. I also reported this to the BBB. My needs were not met and the problems were not addressed. Very unprofessional service except for out saleman John. I highly advise going to a big box store to purchase your appliances. THIS company does not care about anything except your money. BEWARE!!
By: Sharon G.
Sargent Appliance
realy disapointed ,wasted my time and food ,bought frig thay came almost two weeks after thay were to be here. last all my food,to replace it. it cost me $400.00
By: Chrissie M.
Sargent Appliance
JUST AWFUL!! Customer service (aka Patti) is terrible. I personally signed up with yellow pages, google and yelp just to write this review everywhere. Don't get me wrong, the deals here are good, but as soon as I purchases almost $7000 worth of appliances they treated me with no respect. Patty yelled at me over and over again "that this is not my problem" then hung up on me. Very matureI I must say. Please do not disregard this review, pay a little extra somewhere else who provides better customer service than Sargent Appliance.
By: kyss19992002
Hollywood Market
I enjoy this market. The fresh meat counter is a definate plus, I would recommend them.
By: davet123
Sargent Appliance
Sale rep is unprofessional. Transaction go well up initially. If there is issue, good luck. No help nor care. You are on your own. Save yourself headache go somewhere else
By: gbrain
Hollywood Market
I would sooner starve to death than shop there.That pretty much says it all.

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