15 Passenger Van Rental in Roanoke, VA
1603 Williamson Rd NE
Van Rental & LeasingTruck RentalAutomobile LeasingCar Rental
My insurance chose this location to rent a vehicle, while my truck was being repaired. I rec'd a car with a cracked windshield. On the last day of my contract I was called 4 times to remind me it was the end of my contract and what time would I be returning the vehicle. Very unprofessional. I will never rent from this location
2.U-Haul Moving & Storage at Airport
2902 Hershberger Rd NW
Truck RentalVan Rental & LeasingStorage Household & CommercialBoxes-Corrugated & Fiber
I rented a 10' truck to move some items. After 2 hrs. the engine began smoking and the check engine light came on. I parked it and called U-Haul. I was told to return it and the GM would take care of it when we got there. Several people were waiting, and the printer was broken. The guy behind the counter was trying to handle returns and reservations by himself. Another guy came in and began yelling at the guy behind the counter. He shouted that as of now the store was CLOSED. No more rentals until the backed up returns were processed. Anyone returning a truck should just leave their key and go. I tried to explain that there was a problem with our truck and that I was told to speak with the Mgr. He shouted that the Mgr. was off. He had had a long day and was not about to take any s*** from anybody. He grabbed a business card and tossed it at me, telling me to call the GM's cell phone if I had a f***ing problem, and that I needed to get the f*** out of HIS store. Worst. Service. Ever
3.Budget Car & Truck Rental
5202 Aviation Dr NW
Car RentalMoving-Self ServiceTrailer Renting & LeasingTruck Rental More InfoPREFERRED
Van Rental & LeasingTruck RentalCar RentalAutomobile Leasing
Staff very helpful getting us the right size car we needed. I had reserved one that was much too small for our needs.
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