1163 Galleria at Tyler, Riverside, CA 92503
10:00 am - 9:00 pm
- Mon - Sat
10:00 am - 9:00 pm
11:00 am - 7:00 pm
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These people debit your account for money that is not owed! And there jewelry is trash!
DO NOT buy a ring from here, they are very poorly made, I got my wedding band and engagement ring from them and after 3 weeks of being married I had already lost a diamond in my band. When I went to get it fixed they replaced it with a smaller diamond! It was obvious to the naked eye so I had to send it in AGAIN to get that replaced correctly. Every time I bring it in to get cleaned there are multiple loose stones and it's ridiculous because they only let you have a 2 year warranty and you are required to bring it in every 3 months for inspections. Having so many issues with their jewelry you'd think they would at least be willing to offer a lifetime warranty!!!!
This whole time I have been trying to communicate back and forth with the store and they never know what they are talking about, I have never gotten a helpful answer from them and they act like they don't care. They provide the WORST customer service I have ever experienced. We had my ring remade (hoping it was just sized wrong) and when we went to pick it up we expected the warranty to be renewed since it is a new ring. They said that did not matter so we waited for the manager. He did not acknowledge us for 40 minutes!!!!! No one in the store was helpful while we waited either.
We will never go back or recommend Kevin Jewelers to anyone. They are HORRIBLE!
My daughter's earrings arrived today and they are absolutely gorgeous. I am sure she will be delighted with them as her birthday gift. Thank you very much for such a fast and efficient service.
I just wanted to say that my boyfriend bought me a beautiful teardrop necklace and earring set from you and I absolutely love them! I've barely had them off since I got them. All my hinting must have worked. Thanks again!
Thank you for prompt service and on time delivery. The ring looks perfect and my diamond is beautiful.
My mom's birthday was fast approaching, and I was losing time to find her something special. After searching your website I decided to order a silver heart tag necklace. My mom was so happy when she opened her gift that she didn’t waste time to put on the necklace. She wears it daily, and tells me it reminds her that I love her.
I wanted to thank you for everything that you did for us. The engagement ring, all 3 of the wedding bands, everything could not have been better. We are thrilled with everything you did for us, and we just wanted to say thank you again...We will certainly work with you for anything else in the future, and would love to recommend you to anybody! Thank you Kevin Jewelers
Kevin Jewelers is very talented at creating fine jewelry. I saw a ring they created for my friend and it is the most beautiful ring I have ever seen. They have amazing taste and know exactly what their clients’ needs are.
The pricing was 15% to 30% lower than several highly advertised jewelers on comparable quality. The store manager was excellent in honing into a 1/2 carat diamond that was perfect for a Valentine’s gift. In the process they educated me about diamond rating. A Very Satisfied Customer!!!
Kevin Jewelers was absolutely delightful! They were extremely professional, very knowledgeable, kind, and patient. My fiancé and I could not have had a better buying experience. We will recommend Kevin Jewelersto all of our friends. They made us a customer for life.
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