I ordered a customized tutu and a onesie for my daughter's first birthday. I wanted a three layer tutu ( hot pink, pink, silver sparkling ) with glitter polka dots, the lady who makes them, her name is Janet, assured me that she understood what I wanted, plus my daughter was wearing a similar skirt, so I told her that's how I like it, she charged me $97.20 for that and a onesie with #1 and Minnie mouse. Two weeks later when I came to pick it up, I was shocked to see it. It was just a piece of cloth on the elastic rubber with horrible stitching. The glitter on #1 on the onesie was already coming out. Immediately, I knew I was ripped off, I paid a lot of money for a really bad job, and I wanted my money back. The girl told me they don't give refunds, I had to call the mall security to get money back, even the security said WOW ( in a bad way ) to what the finished product looked liked. Thank god I got my money back! Never ever go to that store, such a rip off and very rude, bad customer service!
BEWARE! Do not go here if you have a stroller!Every time I walk by this store, I shudder at the memory of how I was treated after the birth of my second son at Gayla Nights. I had an event to attend and decided to give their store a try. I had two small children at the time who were both asleep in my double stroller. I walked in the store and the woman working there yelled at me, "As you can see, your stroller will not fit". My stroller is two inches more narrow than the ADA required width for stores to allow wheelchair access. So, how are they able to operate and still accommodate wheelchairs if their dresses are crammed so much that I could not bring in my stroller?Since my children were sleeping, I could not pick them both up and walk around due to the fact that I was alone. I felt humiliated since she yelled at me like I was stealing something. I turned and left in tears. Now, they have a sign in their window which states, No Strollers. I would never give this business one dime of mine and hope mothers treated this way will do the same. I shop at the Tyler Mall once a week on average and I've never been treated this way by any stores. This place is disgusting and should be ashamed of themselves and I certainly hope they don't treat customers in wheelchairs the same way because their aisles are too narrow.