Oriental Rug Cleaning in Richmond, Virginia with Reviews - YP.com

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01/27/2017
By: Jennifer C.
True Clean RVA
My husband and I hired TrueCleanRVA to clean our carpet in our family room and an oriental rug that we owned. George and Matthew did a wonderful job on our carpet and our rug. Where they truly did a remarkable job was in getting the cigarette smell out of 2 oriental rugs that were given to my husband by a friend who no longer had a use for them. This friend was a heavy smoker which meant these rugs smelled HORRIBLE. George and Matt went above and beyond to restore these rugs to "like new" condition. I would HIGHLY recommend TrueCleanRVA to anyone who wants their carpets and/or rugs cleaned.
02/13/2012
By: fundsforyou
Christian-Lorraine
I have used CL for years and have always had superior service. I am amazed that you complained about this company after you clearly stated it was the dog urine that you knew ruined your rug. Would you rather have had a urine filled rug in your home?. Seems to me the only thing they offered you was an ATTEMPT to clean it without it being ruined, or throw it away or live with it. How I see it, they lived up to their responsibility and you paid $60 for the attempt that didn't succeed.
01/10/2013
By: proofredr
Carpet Repair
I called this company and found out the number is disconnected and This company was bought by Carpet Doctors in Richmond. Did a great job for me a couple years under this name though.
Tips & Advices
Homeowners can purchase carpet cleaners ranging from compact units to full-size industrial-strength machines. Some models specialize in removing allergens from pet hair, while others may work better on tough stains. Some carpet cleaners can be bulky and require ample storage space. Other features you may want to consider for in a cleaning unit include: attachments that work on upholstery, stairs, bare floors, or small spaces; brushes; and a removable hose.
Renting is usually much cheaper than owning a machine or hiring a service. But not all rental units perform equally, some might require extra drying time or the use of special solvents that will cost more. - Renting a unit means you must also move furniture yourself and pay close attention to ensure you're operating the unit correctly. Making a mistake could mean damaging your carpet or the unit itself. Improperly drying carpet could allow harmful bacteria and mold to grow.
Yes. This may involve specifying exactly what services you would like performed, as well as the size of your home's carpeted area. Make sure you understand exactly what is included in a quoted price. Some businesses may charge extra to move furniture, clean stairs, or use special treatment methods. Ask questions if any detail about the quote is unclear.
Decide which method you want to use by taking into consideration not only cost, but how long the process will take from start to finish, including drying time. Don't always go with the service offering the lowest price, or hire a service who advertises door-to-door or over the phone, unless you have done thorough research on them. Ask if the company conducts background checks on employees, as well as if they are insured in your state. Without liability insurance, a mistake that results in damage to your home or furniture may be your responsibility to pay for.
Using powerful solvents to break down dirt and stains, dry cleaning puts less physical stress on the carpet, and thus might be better in the long run. However, dry cleaning is usually more expensive than hot-water cleaning services. In addition, the chemicals used to dry clean carpets might irritate pets, people with sensitive skin, or anyone sensitive to strong odors.

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