03/03/2013
By: elizabeth2013
Allen Tire
My family has been Allen Tire Inc customers for 7+ years. We have always visited the same location but recently we have been going to the Forest Hill Ave. location. This past week I needed 4 new tires as well as an oil change for my car - once again, Allen Tire Inc. delivered the same great service we have grown to expect from them. Billy Allen helped advise me on which tires were best for my car and my daily driving, ordered them, called to set up my appointment, and ensured that I was satisfied with the new tires. While waiting for the service to be completed, the shop has wireless which was very nice for my little one to play on the iPad. The gentlemen at the front desk were polite, helpful, and nice to talk to while we waited! Thanks Billy and the Allen family for your continued commitment to your customers.
05/06/2017
By: Gary B.
Bob Windsor Construction
In October 2016 I had a roof leak that caused damage to both of my bathrooms, causing them to have to be gutted. I had no experience working with insurance or contractors so I struggled finding a contractor that understood what needed to be done or was willing to work with insurance. After a 4 month search I received a recommendation from a co-worker for Bob Windsor Construction. After a short meeting, Bob Windsor started working with my insurance company and was able to work with them to get the money necessary to do a proper rebuild. His team started working immediately and a short time later I was back in my house. The entire rebuild process was easy for me, his team was professional and quality was top-notch. I am very pleased with the results.
06/07/2013
By: 3.thisoone
CJ's Plumbing Repair
Wow, how lucky I was to have Joe referred to me! He was prompt, courteous, thorough, did extra for no charge, very conscientious of my home and his work area, I could literally go on and on here! I can't recommend him enough! I will always call Joe first when I need any plumbing work done. He set a quick appointment and kept it. He was available to the phone when I needed him. He communicated well with me when he was on his way and while at my home.Joe is an all around fantastic guy. If you need anything done, I suggest you give him a call. Very reasonable rate and a fantastic job done!Thank you so much Joe! You're awesome!
user avatar
05/02/2017
By: Charles N.
Baskfield Automotive Inc
Baskfield Automotive Repairs is a family owned business. Curtis Baskfield, the owner is professional, low key with an impeccable manner. Mr. Baskfield employs two of his sons in the enterprise. His sons and the staff at the shop walk in lock step with Mr. Baskfield in tone and service performance. Richmond needs a thousand more Curtis Baskfields operating a successful small business with their fathers.Four busy people in our family have depended upon Baskfield Automotive Repair to service our vehicles for the past 10 years. Curtis Baskfield and his staff have never disappointed us.-Charles Nixon Richmond, VA
06/20/2013
By: kimberlyinrichmond
CJ's Plumbing Repair
Joe was super. He answered his phone on the first try; he came out within 1 day and was right on time; he quoted a price and then stuck to it even though the job was a little tougher than he anticipated; he was thorough and his workmanship was first class; he cleaned up after himself so well, I did not have to clean a second time after him. Honest, hard-working, great craftsmanship, fair price. Nothing more I could ask for. Next time I need a plumber, it will be Joe. In fact, all my friends and family will know about him, too.
08/07/2014
By: Albert Y.
Decatur's Garage
After read the reviews, this is the first time I decide to let Decatur's do the state inspection for my 1999 CRV. After a few hours, finish the jobs and come to tell me everything okay and let my car pass...Wow! I feel so lucky to find the right station do this jobs for my car, this never happen in my pass 10 more years.Just want to say thank you to Decatur's, for so honest to customers, and thanks to those Decatur's old customers who let me know about Decatur's...Yes, till today 8-7-2014,you still can trust Decatur's...
08/20/2016
By: Pat K.
CJ's Plumbing Repair
CJ's Plumbing is a combination of excellent skill, resourcefulness, politeness, and all that makes a business successful. He takes extraordinary pride in his work while also respecting his customers and their homes.He focuses to get the job done in a timely way without sacrificing quality. We've never been disappointed with any plumbing work he's done for us over many years. It would be very hard to find a more trustworthy and honest businessman. Pat K.
user avatar
08/22/2015
By: Ock A.
Prime Contractors
I've called many times to contact the company with no responds. leaving messages after messages to have my patio finished since August 3rd. It is extremely frustrating. This project was to finish by July 25th,It Is Now August 21st, and still NOT finished. If you, the company is reviewing this comment, I NEED you to contact me asap. You have my numbers! Above is the photo of unfinished patio till this day, the 21st of August and waiting to be finished.
05/07/2015
By: laura-t
Swansboro Mechanical Inc
I have used Swansboro twice for plumbing needs. First to replace leaking copper hot water pipes with pvc. Then to correct the fall of a drain pipe from my kitchen sink to the waste drain. Both times they came as promised with a call before they arrived and did a very professional job at a fair price. This is one of the few honest plumbing companies that do not to drain your bank account when they send you their bill. Will use again when I need a plumber.
01/16/2013
By: mcentee.ryan
Richmond European
I have been taking my Audi to Aram (owner) at Richmond European for over 5 years, and I have NEVER had such a great experience with auto repair and service as I have had at Richmond European. Aram is very honest and trustworthy, does great work, and has very fair pricing. My favorite part about taking my car to Aram is that when I come to pick up the car, he always takes the time to show me exactly what is wrong with the parts he needed to switch out.
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

Just a moment...