so I lived in a Clachan property the previous year, and moved on because of a roommate mismatch. Moved into a house in Jackson ward, and am about to move out again and am thinking about going back to clachan . I thought their management was actually quite easy and reliable to deal with, and that the prices were fair for what you are getting, which is essentially the convenience of a nice, modern apartment with one bill including all utilities.
Lived in one of the apartments of Dickson Properties for 4 years. We were very happy there! Only moved because we were leaving RVA. Great location, very very reasonable rent, and any maintenance issues were usually solved by the next day. Their buildings are older so the winters can be a little hard on your utility bill, but we got a space heater which really cut down our bill! Got our full security deposit back as well. Honestly, if you are act like an adult and not a young college student (i.e take care of the place, pay your rent, and have reasonable expectations) you will be totally happy with this company! Would do it again.
on the surface, this place looks great! exposed brick apartments with modern touches, everything included in the rent, parking, and close enough to walk to campus. However, there are SO many underlying issues. the staff, first of all is inattentive and downright rude. when you try to talk to them about an issue they either ignore it completely, pretend to be busy with something else and say they will contact you later (they almost never do), or make you feel like a child. Second, the whole place seems to be falling apart and nobody cares. some blinds were broken when i moved in a year ago, and, about to move out now, nothing has been done. when maintenance actually does respond to an issue, it takes them much longer than necessary. just a few minor problems i have dealt with: broken washer, broken dryer, oven face fell off (twice!), mice, and broken thermostat.WATER LEAKS have been a huge issue since i moved in, and has gotten progressively worse from the mortar wearing away. also, there are a lot of loud people both in the apartments and on the street at all hours, so this is not the place for anyone looking for a quiet environment. i cannot wait to get out and i discourage anyone else from living in a clachan property.