By: Jennifer C.
True Clean RVA
My husband and I hired TrueCleanRVA to clean our carpet in our family room and an oriental rug that we owned. George and Matthew did a wonderful job on our carpet and our rug. Where they truly did a remarkable job was in getting the cigarette smell out of 2 oriental rugs that were given to my husband by a friend who no longer had a use for them. This friend was a heavy smoker which meant these rugs smelled HORRIBLE. George and Matt went above and beyond to restore these rugs to "like new" condition. I would HIGHLY recommend TrueCleanRVA to anyone who wants their carpets and/or rugs cleaned.
By: fundsforyou
I have used CL for years and have always had superior service. I am amazed that you complained about this company after you clearly stated it was the dog urine that you knew ruined your rug. Would you rather have had a urine filled rug in your home?. Seems to me the only thing they offered you was an ATTEMPT to clean it without it being ruined, or throw it away or live with it. How I see it, they lived up to their responsibility and you paid $60 for the attempt that didn't succeed.
By: proofredr
Carpet Repair
I called this company and found out the number is disconnected and This company was bought by Carpet Doctors in Richmond. Did a great job for me a couple years under this name though.
Tips & Advices
Home insurance typically doesn’t cover mold inspection--mold remediation overall is a category that homeowner insurance rarely covers. If caused by a “specified peril” such as a burst pipe, household appliance overflow or flood, the insurance will cover expenses related to mold remediation.
Yes, mold can be dangerous to human health. The types of mold that can cause harm to humans are allergenic mold and the black mold strain called stachybotrys atra. Certain black molds produce toxins, and can be hazardous to respiratory health. There are types of green mold that cause allergic reactions in some people that can be as severe as black mold sickness.
Mold testing begins with a visual inspection, that is performed with specialized equipment, such as thermal imaging cameras. Once the top problem spots are identified, the mold specialist will get an air sample in the most problematic zone, and compare it to an air sample from fresh outdoor air. Follow-up tests--either more air samples or surface swab analyses--cost extra.
Black mold has become synonymous with toxic mold, but this is misleading. Black mold really just refers to the color of the mold, and there are many types of mold that present as black and are not toxic. The group called stachybotrys atra can produce mycotoxins, which are potentially quite dangerous to human respiratory systems.
A mold inspector should be called if you suspect there may be mold somewhere in the house, but you cannot find it on your own. It should also be called if mold is found, but it is difficult to assess what type it is.

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