Spa Doc in Richmond, TX with Reviews -
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By: djs4047
Spa Doc
RIP OFF ARTIST. Came out as AHS service company to look at pool and spa heater. Didn't even open up tool box or heater and claimed "animal damage" to exclude warranty coverage. Then tried to sell installing a new heater for $3000. Charged the $75 for AHS service fee and left. $75 for 10 minutes--that's his business model. We got a second opinion for Teksun who came out, confirmed NO ANIMAL DAMAGE. That the heater was fine but that a valve had been installed incorrectly and fixed it for $50! $25 less than the service charge from Hao RIP OFF ARTIST. Stay away and don't trust him!!!!!!
By: N E.
Spa Doc
The guy is a liar. Complains about the warranty company that sent him, promises to do make repairs and replace broken parts, and then finds a way to not do the work. I would never, ever use a guy like this. Most of the time he was looking at my pool equipment, he was complaining about how he wasn't going to make much money because of AHS. If they are so bad, why work for them?I highly recommend finding another pool guy!
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By: Mrrybo0007 ..
Spa Doc
Our filter and heater were down. Robert came out and got us up and running. Very professional. We will definitely use him again. Very pleased.
Tips & Advices
The simplest cause for hot tub jets to stop working is when they’re twisted to the “closed” position and need to be twisted back open. If you’ve recently refilled your hot tub and the jets are not working, there could be an airlock in the plumbing lines--a more difficult issue to fix. Someone with understanding of electrical components should turn the power off and then let the air escape, or bleed, from the lines by loosening “bleed screws” on the end of the pump. Other reasons that jets may stop working include calcium buildup from hard water, and issues with the pump power.
The average lifespan of a hot tub is affected by how well it’s taken care of, as well as the quality of the product. When maintained properly, top-tier brands are expected to last 15-20 years. If neglected, even an expensive hot tub might only last 5 years.
Low water flow is by far the most common cause for a hot tub to overheat, and luckily it can be easily remedied by topping up (filling up the water level using a hose). Another reason a hot tub might overheat is that the spa filter is dirty.
Before you begin looking for a hot tub leak, turn the power off. After that, the first place to check is the pump--a leaky pump is common, and easy to recognize from the water pooling below. If this doesn’t show anything, examine the union fittings, which can often come loose and need to be tightened by hand. If this fails to find your leak, you will need to visually inspect all the valves and plumbing—especially the connections on the pipes.
The cost of maintaining a hot tub should be fairly manageable: about $500 annually in chemicals and filters, plus $30-$50 monthly for electricity. If you have to replace a hot tub cover, however, that could cost anywhere from $200-$400.

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