Best 30 Exotic Pet Stores in Richmond, KY with Reviews - YP.com
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07/22/2017
By: Maggy H.
PetSmart
I get my dog Bella groomed at the grooming salon at Petsmart and let me just say they have some of the best groomers around the area! They're all so knowledgeable and obviously love their jobs! She is always so excited to go for her spa day and always come back perfect. Thank you Richmond PetsMart!!!!
05/29/2013
By: mark.w.rose.58
PetSmart
Not only does their phone service not work to get an appointment....no-one answering phones, with a distorted message that you can't begin to comprehend. I had to drive 26 miles to get to the store just to make an appointment for my dogs grooming, and to top if off....these people are rude and hateful just at the fact someone had to disrupt such an easy job of doing nothing. I'm filing a complaint with the corporate office on the rudeness of it's employees here.
Tips & Advices
Pet owners usually sign a waiver stating that any injury or illness a dog suffers while at daycare is the responsibility of the owner. However, most facilities carry liability insurance and pet business insurance in the event of a serious incident. To prevent illness, facilities are strict about requiring proof of vaccination and general health from a veterinarian prior to accepting a dog. However, in an off-leash setting, scuffles or fights might occur. Reputable facilities will often hire vet assistants who can treat minor injuries and under-the-weather dogs.  For anything more serious, a good daycare should make it a priority to get the dog to a vet, and get in immediate contact with the owner.

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