Ross Automotive in Reno, NV with Reviews - YP.com
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11/14/2017
By: Dulci K.
Internet Auto
This is the place to buy a new or used car! The sales department was great but Carlos and the service guys have gone out of there way to make our service experience fantastic. Thank you!
11/08/2017
By: Ian B.
Sport Haus Reno
Brought my 2008 GTI , January of this year and they changed lists of parts including timing belt and tensioner. a few months later my car has a bent valve so i told them that i should have a warranty because the only way to bent a valve is when you install it wrong or wrong timing but they said its not covered through my warranty because its not the part that they changed. and now they're making up stories that i didnt have enough money to change the part the first time they fixed it. i wont recommend this shop to anyone and the service manager named MICHELLE is very rude.
11/06/2017
By: Rama B.
Internet Auto
Max sold me a Dodge Ram 1500 Sport with a Hemi!!! He wasn't at all "pushy" and he made me and my husband feel very comfortable with our buying experience... On a side note, my new truck rocks!!!!
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11/03/2017
By: Carlos A.
High Desert Mobile Auto Detailing
BEWARE!! These guys are THIEVES!!! After Burning Man in SEPTEMBER, I took my $300,000 RV to Nick at High Desert Mobile Detailing and his PARTNER Sam checked me in. I gave him strict instructions to not go into any of the compartments outside and to Not go in any cabinets or drawers inside the RV. He even wrote it onto the contract. He said it would be 1 day to complete the job but it took a day and a half. When i picked up my RV, everything was stripped inside. They stole ALL of my food, drinks, snacks, alcohol plus they stole my computer, GoPro, light saber, New Art work that was purchased at the Oregon eclipse festival, they stole all of my expensive sunglasses, they stole my medical marijuana and my $700 glass bubbler, they stole clothes, expensive cologne, they stole 2 of my expensive watches, DVDs, and much more...Til this day, 2 months later, I still find more items that went missing. This was such a horrible experience. Nick promised me to refund me my money but has continuously put me in the back burner. He has never reached out to me and every time i reached out to him, he has some lame excuse each and every time. He does not take care of his customers and is not a man of his word. He really believes his contract will protect him in court but i have 6 witnesses and his partner who was also there during the time of thief. Nick and High Desert Mobile Detailing are cons and I will do everything in power to shut him down to prevent this from happening to anyone else. DO NOT USE THESE GUYS!!
10/31/2017
By: Leslie S.
Internet Auto
A few weeks ago We had a bubble in the tire of a pickup we had purchased about 8 months ago. I took it in & was told there was',t a warranty on the tire. I was told I could get the same tire at a discounted price. The service dept ordered it & I had it installed the next day. When I went up to pay Carlos the service Mgr said he could tell we took great care of our vehicle & that there would be no charge for the tire. I was so pleased that they stood behind what they sell This has been our second purchase & you can bet I would go back there. Thank you Carlos & Internet Auto !!
10/25/2017
By: Mike B.
Internet Auto
I bought a 2006 Denali from Internet in November. I had been on their lot several times in the past, and I liked the way they did business. They didn't bombard me, but were there to help if I had questions. I then did my research on their website, figured out what I wanted, walked the lot, and found my car.The entire team there treated me fairly, and gave me a great deal both for my trade in and my Denali. They were fantastic both before and after the sale. All their vehicles come with a 90 day/9000 mile warranty-but I didn't have to use it. The car I bought was quality, and nothing wrong with it, and I am so happy with it.I would buy from them again-and again. Great people, and great, great prices....you are doing yourself a disservice if you don't check their lot first, and last before you purchase your next vehicle. They say your new car alternative...why not buy a car with a few miles on it and save up to 40% off new. I did, and I couldn't be more satisfied.
09/27/2017
By: Gracia W.
Internet Auto
I recently bought a 2015 Dodge Dart from internet auto sales. I would highly recommend going here. Everyone was very helpful. Clint is the best sales person I've ever dealt with. He really went above and beyond to work with and help me.
09/11/2017
By: Leono B.
Internet Auto
Gave me complimentary 2 year warranty plus 1.5 month after I bought car I realized tires were bad no hesitation they replaces all 4 tires no hassles just immediately fixed problem no wait I will go here again in past they have bad reviews maybe they straightened up better than Nissan where my previous car was purchased
08/12/2017
By: Todd B.
Hi Tech Automotive LLC
TERRIBLE.....we are proceeding legally.Never leaked any fluid when I brought it in and now it leaks oil, took it back to have them fix it and they wouldn't . JIMMY no longer fixes the cars, the new young guys are turning the name into a chop shop garage, Save yourself the hassle and working with people with no credibility.
08/04/2017
By: Gorilla M.
Just Rear Ends
we are a small business and we paid for their mistakes, and man did we pay, they sent us the wrong parts and we paid for them to be shippped back to them , then they would not refund us our money, they refused to be fair to us when clearly it was their mistake for not sending us the correct parts in the first place. in the end they kept our money and they never were able to get us the right parts. we then went to Currie Enterprises and found exactly what we needed with no problems. BEWARE! , If they make a mistake you will pay for it, no exceptions. and it is because of that policy that this 1 star is well deserved.gorilla custom motors
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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