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07/04/2014
By: Kathryn C.
Val Halla Automotive Svc
The search for an honest mechanic is over. Finally I have found an auto repair place with honest automotive technicians. As a woman and a car owner for over 45 years, I have been ripped off by numerous mechanics all over America. At Val Halla Automotive Service, I receive quality service at a reasonable price. They have never tacked on additional costs and, rather than suggesting repairs, Dan Olsen just tells me what he can do and lets me decide.They do a great job, right the first time, and usually it was done expeditiously. Dan runs a honest business (his dad was an honest logger) and he is always concerned about his customers needs. I simply would not go anywhere else to have my PT Cruiser serviced.Val Halla's not much to look at - a one chair waiting room and a framed photo of Clark Gable, circa 1940 on the wall - because Dan and his crew care more about cars than decor. Dan has always been honest about what needs to be done, what could wait until later, and he has given me a fair price. After stopping in just once looking for a place that would service my 2005 Chrysler PT Cruiser, I left feeling that my car was in great hands, and I wasn't disappointed. Overall, Val Halla provides high quality service for a reasonable price. And they're really nice too. For those reasons, I will continue to bring all of my car repair business to them.“An auto repair facility you can trust.” I never thought I would utter that phrase. What I love most about Val Halla is that I can trust them. They don't "sell" parts, in fact, with my older vehicle, there are times when Dan has advised me to skip a repair because it’s too expensive. I have always been kept informed during the course of repairs and have always been happy with their service. It's nice to know that there is an auto repair business on Gentry Way in Reno that provides honest service. His technicians are all highly qualified; they know what they are doing. If you love your car, it's in good hands here!If you want it done right the first time, Val Halla is your place. I had an air conditioning problem with my car and spoke to three local repair shops. I said I wanted a Freon recharge but wanted NO air conditioning check. (That’s because I have a failed $500 fan and I can’t afford the repair.) One place quoted me $125, the other quote was $135, and Val Hall quoted me $40. (It ended up costing $40.15 but Dan blew off the 15-cents.) Val Halla diagnosed the problem quickly, did the repairs for exactly what I was quoted (pus 15 cents) and I am now able to drive around Reno with blessed air! Great Service. When the Chrysler dealership closed its doors, I was very pleased to learn that Val Halla had a mechanic whose family owns three PT Cruisers. I am a female who drives a lot. I need reliable transportation and can't afford to have my car tied up for long periods of time. Dan Olsen is an honest businessman who treats his customers well. I would not go anywhere else as I have found a gem in Val Halla Auto Repair.
03/09/2017
By: Kayleigh M.
Internet Auto
I ABSOLUTLEY LOVE THIS PLACE!!!!!!!No matter what problem or any questions I'm having they always fix it for me and go above and beyond to make me happy! When I first went in I was a first time buyer with barley any credit to start off with. They understood and worked really well with me and what I could afford. I told them how high I wanted to go on the price and told them exactly the car I wanted and test drove it a couple times to make sure I was 100% happy and wasn't going to regret it later down the road! WILLY IS MY FAVORITE!!!! He helped me soo much being a first time buyer with like no credit at all! Another thing I love about this place is being able to get my oil changes/ tires rotated for free for up to two years. Being a broke college kid at the time this really helped me out a lot!! Also trading in my clunker car that I was driving before helped the entire car price go down by $3000. Just recently went in with my boyfriend to get him a new car as well. (He is also a new time buyer and has no credit.) They brought the price down, brought the monthly payments down, let us trade in his car which completely broke down the week before, and also let us make payments on the down payment which was AMAZING OF THEM TO DO!!!This dealership is seriously my ALL TIME FAVORITE!!! I would HIGHLY recommend them to anyone looking to purchase a new car that's a first time buyer or not!! They will work with you on everything and if your not comfortable with something then all you have to do is tell them and they will make it comfortable for you! Thank you Mike, Willy and Omar for making it safe and reliable for me and my boyfriend for being able to make it to work and home safely! :) By the way he will not stop telling me how much he LOVES his baby!!! (car)As his Girlfriend him being happy is me being happy and not having to take to him to work at 4 in the morning makes me a VERY happy girlfriend!! THANK YOU FOR ALL YOU GUYS HAVE DONE FOR US!!!
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02/11/2015
By: agsensi
3 Way Of Nevada
SHORT SUMMARY FOR THOSE THAT DONT WANNA READ ALOT:Awesome dealership straight forward and nice. These guys know what they are doing! if you want more of my experience keep reading! AWESOME DEALER!!! i want to share my experience with these guys! First time we went in we told the guys what we were looking for in the price range we were looking at. The Manager Ken showed us what he had in that price range and was very straight forward as to what the issues were with the vehicle he showed us (Cheap cars dont come perfect expect a little work!) Anyways we left for the day....A few days later we had more time to come and look to see what new came in. To our suprise the lot was FULL and had many new items in our price range! We found the vehicle we were looking for so we asked to go for a drive after inspecting the engine (CLEAN AS HECK NO LEAKS) and the interior (ALSO CLEAN) . Ken handed us the keys and off we went without any one from the dealership with us so that we can discuss everything and test everything. This was great as we HATE dealers that come and make you take a short route and dont get to test it out! we discovered that it was a great truck.Next came the negotiation process. We came up with a price after talking for 3 mins. No redicilous 4 square bs that the other dealerships give you or runaround. We paid cash and walked out of there with a new truck within 45 mins! Ken the manager was amazingly nice and straightforward! The other guy (Didn't catch his name unfortunately ) was really nice too and helpful. The whole experience was amazing! I WOULD HIGHLY RECOMMEND CHECKING THIS PLACE OUT. GREAT DEALS GREAT PEOPLE. BUY FROM THEM!!!
06/29/2014
By: Ron C.
Deano's Automotive
My wife and I were visiting Reno for a few days, from San Jose. On day 3 of our trip, the starter went out on my GMC Envoy and I was stranded in a casino parking lot. On the recommendation of our cabbie that night, I had the car towed the next morning to Deano's and told them we were planning to drive back home that day and hoped it could be fixed in time. I then asked for the number of a cab company so I could get a ride back to the hotel. The young man who helped me (Dusty), promptly said he'd give me a ride... really?? I gratefully accepted. When he dropped me off, he said he would call after lunch and give me an update.Sure enough, just about 1pm I received a call from the shop. I was a little anxious about what Dusty was going to say. To my pleasant surprise he said the car was finished! He then said to meet him at the valet entry with our bags as he was coming to pick us up! Again...REALLY??? We went back to the shop, paid what I thought was a very fair bill and we were on our way home.I was truly amazed at the extra care and concern we recieved. They all went out of their way to make sure our needs were met. This is truly a rare quality found in the auto repair business today. I will make sure that all those I know who are traveling to Reno are aware of this family owned business, if they are ever in need of an auto repair. Special kudos to Dusty, who was our personal chauffer:) A bad day was brightened by your kind acts.
05/16/2017
By: Kristen P.
Internet Auto
I went to this dealership about a week ago. My expectations were not very high after reading the reviews on the place however their selection of used cars was extensive so I thought I'd take a look. I was approached by a young salesman who after talking to him didn't know a whole lot about the cars or incentives however he introduced me to his sales manager zach. After meeting zach and talking to him briefly I immediately knew he was very educated on finance and knew alot about all the vehicles I was interested in. After settling on a car he told me he wouldn't waste my time and if he couldn't make me a deal I would feel 100% good about we'd shake hands and try again in the future. Zach came out with the numbers on the car and they were almost exactly what he thought they'd be. He explained everything in detail about the financing, pricing value trade in and payment options. Needless to say after this type of information I felt comfortable enough to move forward and buy the car and I'm so happy I did. The next day I had additional questions about my contract so I called in. When I asked for Zach he answered the phone and said charles, good morning if your unhappy tell me now cause I won't have you driving around in my cars unhappy. What a welcome way to greet someone that was apprehensive about buying in the first place. Highly recommend and I'll be back again for sure. Be sure to ask for Zach he is amazing and you'll be glad you did!
09/05/2012
By: kellyandersonwright
Alpha Tire & Total Car Care
Love John and the entire Alpha Tire crew! Found them with a direct mail flier: $16.99 oil change & tire rotation, couldn't beat the price! I asked for a complete inspection (free), because I was driving to Montana that weekend (taking my oldest to college), and I didn't want anything to go wrong. They found a leaking differential (small fix), and I needed new differential fluid that had seriously degraded (sulphur smelling and brown). Funny thing was, the last time I'd had the oil changed at the dealership, the systems report sheet they gave me had the differential box checked with "leaking" written next to it, but they said nothing about it, and I didn't notice the report until I'd gotten home, so I let it go another 3K miles. The Alpha pros noticed it right away and told me why I needed to fix this pronto tonto! So glad I went in for that oil change... would have hated to have my engine seize up on the way to Missoula, or coming back! This morning, my battery died, and my check engine light came on after the jump, so I drove straight to Alpha (near my house off Robb Dr.), because I knew they could take care of it in a jiffy, and they did!
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10/17/2015
By: Torry B.
Right Away Auto Credit
Found myself needing a car fast. I did not have a huge down payment at all, most places this would have been a problem but not here. There is really no haggle on the price, only downfall. They offer a warranty with their financing which seems pretty good. They promptly fixed the chips in the windshield the day I took the car home, Two days later they covered the battery the car needed for free even though it didn't come covered in the warranty. Automatic payments make it easy for me, I like the overall structure of the plans they have. They have plenty of cars to choose from on their lot though and I found something perfect for me that meets my needs. I have had the car 10 days and so far so good. Solid car, and I have piece of mind with the warranty. The only reason they did not get 5 stars from me is there is really no haggle room with pricing, a little high, and they are ruthless when you try. They have called me a few times to check up on me and see how the car is. customer service is good even after the sale which is amazing. Will update this as needed, as I have an ongoing relationship with them.
07/31/2017
By: Anne P.
Internet Auto
I went to the dealership looking for an electric Focus which I ended up buying for a great deal, unfortunately, the vehicle wasn't what I really needed as I travel to my job over 200 miles. In Nevada there is no cooling off period for purchasing a vehicle, so I thought I was stuck for the time being. I reached out to the folks at the dealership, and they completely understood my plight, and went to work right away with helping me get into something that would work for my needs. Not only did they get me a newer vehicle, but they were able to lower my interest rate and make an even better deal for all parties involved! They went way above and beyond to make sure everyone was not only satisfied, but happy with the decision to do business with them! I highly recommend you check out this dealership for your vehicle purchasing needs and ask for Jose as he is down to earth and ready to help on all matters! A+ service and you get 2 years of free services like oil changes. Thank you Internet Auto Sales of Reno for making my buying experience a great experience!
10/05/2012
By: pathollandconner
Alpha Tire & Total Car Care
John and the entire crew at Alpha Tire were my Angels of Mercy yesterday. First, I didn't realize how close I was to an accident with a split tire, worn out brakes and filthy oil filters. At first, I thought these folks were giving me the run around because I was a woman and they wanted to just sell me a job. That's wasn't the case at Alpha Tire. I was treated with great respect, invited to see the problems with my car and the repair in progress. These are the friendliest folks I've met in a long time, especially when a couple days before the miracle happened, I was treated poorly at two Reno car repair places who were apparently so hungry they would steal by misrepresentation from me. I also want to mention that the charges were more than reasonable and were less than those with other companies. I thank each and every person who helped me and I will be a forever customer at Alpha Tire Company MaeAnne and Robb Drive, Reno, Nevada. Thanks again to these Angels of Mercy.
03/30/2016
By: Corinaa L.
Jones West Ford
I bought a car at Jones West Ford a couple months ago (from Josh, who was great) & it was by far the best auto buying experience I've ever had. I felt the people were very honest & fair. They were kind & not smarmy. I'd really researched the car I was going to buy & I looked at several other lots. I was looking for a 2014 or 2015. JWF offered the best deal & the cleanest car. (Seriously, I looked at 3 cars at a "large lot" dealer in town and TWO of those vehicles had body damage that had been painted over! Crazy.) The transaction at JWF was smooth & included an undercoating. They confirmed the appointment with emails & the day before they called to confirm & ask if I was going to need a ride from the courtesy shuttle. When I got there to drop off my car Jason came right out to greet me by name. They called just as soon as my car was ready & pickup was just as fast, with Jason taking me through every step then driving my car right to me.
Tips & Advices
Errors and omission insurance covers business-related mistakes that lead to injury of a third party, such as neglecting to file important papers.
While property, liability and workers’ compensation are the most common types of business insurance, other types include property, business interruption, and errors and omissions.
Business insurance does not cover professional liability (due to poorly performed work), the purchase of replacement equipment, vehicle accidents not related to work, or business lost due to damaged equipment.
Factors impacting the cost of business insurance premiums include the type of business, the risk involved, the size and number of employees, your experience in the industry, and location.
No. Business insurance covers general legal issues such as injuries that occur on your property and property damage. Professional insurance covers lawsuits focused on service such as charges of negligence, contractual disputes, etc.

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