Best 30 Car Mechanic in Randolph, NJ with Reviews - YP.com
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12/02/2014
By: Noelle T.
Midas Auto Service Experts
My rear defroster does not work, so we went to Midas to get it fixed. Given our work schedules and commutes, my husband and I could only get the car in on a Saturday. They told us they 'do not diagnose' on Saturdays. A few weeks go by and we finally have a chance to drop the car off on the Friday after Thanksgiving. We get a call on Saturday evening saying that they had just figured out that the problem as something electrical. (diagnosed on a SATURDAY!) Apparently, their electrical guy only works on weekdays, so he would have to come in on Monday to fully diagnose the problem. They did not give us an estimate or anything, but we figured we needed it fixed so we told them to go ahead. We also asked for a new pair of wiper blades. Monday rolls around, and my husband has a half day. He hasn't yet received another call from them, but figures that they've already had the car for four days, so he would check to see if they'd made any progress. They had not. They claimed replacing the part would cost $200, and that the man hours ($95 per hour) would be $500-600 more. My husband said we would think about it and that we needed the car. They then told him they had to finish putting the car back together, and he waited for about 15 minutes. They failed to put back several panels. They also charged us $40 for the wiper blades. This has BY FAR been the worst experience we've ever had with a mechanic.
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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