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01/19/2016
By: Leon D.
Kim's Auto Repair
Finding a trustworthy auto repair shop that you know is trustworthy is something that happens to very few people in life. If you are ever fortunate to find one, then you need to hold on to it for dear life. I, for one, will definitely be latching my fingers onto Kim's Auto Repair for as long as I live. My 2000 Acura TL is an indestructible soldier, but with any senior citizen, it started having numerous problems as a result of old age and some serious wear and tear. My brakes sounded like a banshee that just lost its child; my driver-side backseat door no longer opened from the outside (although, it did make me look like a true gentleman always opening the door for people from the inside); and my front bumper was so banged up that my car paint looked like stucco. My car was even denied when I applied to become an Uber driver -- WTF? I've seen Uber X cars and the standards are pretty damn low. Anyway, I shopped around for a bit and it turns out that Kim's had the most reasonable prices -- a good 10% lower than the lowest I could find in the area. Now, of course I was a bit skeptical because I've had some pretty bad experiences with auto repair shops in the past, but Mr. Kim was completely professional and went way above and beyond to explain to me exactly what needed to be done and why. He even gave me a short auto repair lesson so that I fully understood what was going on. Even that alone would have been enough to make me love this place. After finishing up all the work, everything looked perfect and everything was done earlier than expected. In addition, he said that I didn't need to pay for the backseat door handle work, even though they spent all this time taking apart the ENTIRE door to find the silver thingy that attaches on to the other little metal thingy (hey, I didn't say that auto repair lesson was extensive). Instead of just handing me the keys and shooing me on my way, he took the time to give me another walkthrough and explained exactly what was done. From beginning to end, the entire experience at Kim's Auto Repair was exactly how auto repair shops should be. Everyone was professional, knowledgeable, patient, and friendly. I couldn't be happier with the work that was done and, even better, the prices were the best in the Rancho Cucamonga area. I'll be going to Kim's for any auto issue I have from now on. A part of me kind of wants to key my own car, just so I have a reason to.
01/15/2016
By: Camaiti C.
Kim's Auto Repair
I needed an oil change and both my air filters replaced on my 09 corolla. I was looking for a good honest shop because my last shop I felt want being completely upfront with me. I found this place and decided to give them a shot. I went in and explained what I needed with out any other details. I was amazed at how honest and experienced they were. I typically get an oil change every 5k miles and they told me that even though that's the suggested time to change the oil, they told me my oil was still good and that I didn't even need one for another couple thousand miles and even showed me how clean my oil was. I still did it anyways since I was there already. Even though they had to order the air filters I was in and out in a little over an hour. They seemed busy but was still able to get me back on the road under their estimated time and for a good price. I know it's hard to find a reliable and honest repair shop but I think I just just found one. Thanks Kim's!
01/28/2016
By: Kala S.
Kim's Auto Repair
I called several different prominent mechanics in Rancho Cucamonga to get price quotes for replacing all four struts on my car. Every other place I contacted quoted between $840-$950. Kim's Auto Repair was the only place that made the calls to find out the cost of parts to give me an accurate estimate. I was given the brand of parts used (which happens to be the leading brand for struts), the cost of labor, and the cost of tax... and their quote was $200 LESS than the cheapest quotes from the other shops I'd called. Took my car in the morning, got it in the afternoon, and paid the actual price I was quoted to begin with the day before! No hidden fees or shady extra work required. I left with a four-year warranty on the parts and a guarantee that should anything go wrong between now and then it will be fixed at no charge to me. Prior to bringing in my car, I asked about Kim's business ethic. They are committed to providing honest rates.
02/03/2016
By: Kelsey K.
Kim's Auto Repair
I've been to Kim's twice now, and I am writing my review based on my experience with getting oil changes for two vehicles. Mr. Kim is the owner, and is the one who picks up the calls. He has been able to fit me in both times for late afternoons, and Saturdays. His facility is easy to find. It is never crowded, and I can expect to have my car serviced within minutes, and completed in less than an hour. He provides pretty fair estimates, and has a courteous demeanor. His facility has a large waiting room with windows that I can watch my car being serviced. Overall my experience has been excellent. I usually work on my own car for minor maintenance, and am very picky when it comes to who I bring my cars into for service. Even after my car is complete, I perform my own inspection to make sure all the bolts are tightened, and everything is within order and my expectations.
05/31/2016
By: Indira D.
Kim's Auto Repair
I was previously quoted $850 to fix an exhaust manifold for my 2002 Honda Civic. Mr. Kim came highly recommended as a knowledgeable and fair mechanic so I took my car to him for repairs. EVEN THOUGH I TOLD HIM I WAS PREVIOUSLY QUOTED $850 he charged me less to repair the crack and provided MORE services (changed oil & brake pads and rotors). Since then, I've referred him to another friend who had a "check engine" light that was on so he brought it in for Mr. Kim to check. After diagnosing the light, Mr. Kim confirmed it was just a faulty gas cap ($10~$20 part) that my friend could pick up at any other auto shop (the part wasn't availabe at his store. Summary: Mr. Kim has his customer's best interest in mind. His shop has been around for many years so he's not in it for a quick buck. If you need an honest, reliable place to fix your car this is the place to go.
04/22/2016
By: earli n.
Kim's Auto Repair
I called other shops and was quoted such ridiculously high prices for my brakes that nothing matched my budget. Finally, I called them and let them know about my budget and they were able to explain my options. They explained the difference in pricing and why they charge what they charge based on objective labor guides (something other shops apparently don't adhere to). Not only that, they were much cheaper than the other shops! Anyways, when I went over, they let me know that my rear brakes weren't that bad and didn't have to change them. What?! They don't want my money? I only had to change out my front brakes and I ended up spending half of what I budgeted. Trust is worth paying more for but these guys cost less. They found a new loyal customer in me because its businesses like this that understand that by gaining my trust, they'll win out in the long run.
03/15/2016
By: Theo B.
Kim's Auto Repair
We were driving from Arizona to Oregon when our truck started overheating. We were in crazy traffic at right before 6pm. Pulled over and googled a shop on 9th street and headed that way. Tons of auto repair shops and they were all closed, except Kim's. Pulled in and he told us no worries he could get us on the road in the morning, just needed to order a part. The shop opens at 9 am and when we called at 9 he had already ordered the part and said he would have it in the next 15 minutes.We came in and he had us all fixed up in under an hour and for a very reasonable and fair price. He was so nice, put cartoons on for the kids and made sure we were warm. In a very stressful situation he put us at ease. Would definitely recommend this shop. Honest and reliable, they will take great care of you! Thank you so much for your kindness and help!
04/03/2017
By: Ruby W.
Quality Auto
My girlfriend and I decided to go to Irvine, CA for the Halloween weekend to visit our good friend. We actually go to school in Flagstaff, AZ but unfortunately, our engine (05 Chrysler 300) started smoking on the way down to Irvine but thank God we were close to Rancho Cucamonga. Our experience here at this auto shop was awesome! We were already frustrated and exhausted because the drive from Flagstaff to Rancho Cucamonga was 400+ miles. Jermie was so helpful and nice to us. So the problem was that the cap on our transmission fluid tube was the wrong cap and so fluid started to leak out causing the smoke. We bought the right cap from Chrysler and installed it. THANK YOU SO MUCH TO JERMIE AND HIS TEAM AT QUALITY AUTO. We really appreciated your service.
02/09/2016
By: Zenia H.
Kim's Auto Repair
Had my 2004 Honda civic over to Kim for a gasket head gasket, the work went good the car was completed as promised, a new water pump thermostat timing belt were replaced, the job was about coded to about 1/2 of others shops, I was advised that the lower control arms needed to be replace as well so I agreed to it the car is running well. I have been taking my cars to Kim auto repairs for several years and would continue to do. I had a car that was total by my insurance so I got pay for it, about 2 months later Kim called my advising me that someone else had my car, needless to say i was glad he had call me about it. I'm glad that he is in near. I'll continue to take my cars to kim.
02/23/2016
By: Cecilia Q.
Kim's Auto Repair
Been going to Kim's since college (10 years ago)! I keep coming back because I trust him. Great for oil changes, smog checks, and also major repairs. He's never made recommendations beyond what was necessary for my car to run well (unlike the dudes at the shops that I won't name who always check your air filters and try to convince you to get new ones or to do a fluid flush that you don't really need). Kim's prices are really good too. You don't ever get the sense that he's trying to jack you with high labor costs. He's always been friendly to me and to the rest of my family. A good mechanic is hard to find, I'm glad I found Kims!
Tips & Advices
Depending on the part and its overall quality, a good amount of money can be saved by purchasing aftermarket parts versus OEM parts. But aftermarket parts that are low in price might also be lower in quality and could do more harm than good to your car, or they may need to be replaced more frequently than a more expensive counterpart. This could lead to saving some money in the short term, but spending more than anticipated in the long term.
The type of tires being purchased is the most significant determinant of their price. SUV tires are more costly than average car tires. And high-performance tires are more costly than economy grade tires. On average, standard tires for an average-sized vehicle are around $100 per tire. Standard tires for an SUV are around $150 and pick-up truck tires are about $200 on average. Some dealers offer discounts if purchasing more than one tire.
Car inspections typically take about an hour. However the wait time can be longer depending on how busy the shop is. Call ahead for an appointment to avoid long wait times.
Depending on the manufacturer, certain aftermarket parts can be just as reliable as Original Equipment Manufacturer (OEM) parts. But one item within a vehicle, like oil filters for instance, could have multiple manufacturers and there could be inconsistencies in quality among them.
Costs of replacing a windshield can vary greatly depending on a variety of factors:
  • Vehicle make and model
  • How much of the cost insurance will cover
  • Whether the windshield installers come to your location or you bring the vehicle to them
  • Standard service costs of the windshield installers
Generally, newer and higher-end vehicles cost more to have their windshields replaced because certain manufacturers use modified or proprietary glass types.

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