Usaa Insurance in Raleigh, NC with Reviews -
By: Kay N.
IAT Insurance Group
UPDATE: I emailed the executives at the company with details of why I was appealing the decision. Just under a week later, the adjuster called me back to say they would be paying the claim. Our car is now fixed.This company is really awful to work with. They are a group of insurance related companies and they have bad reviews all over the internet. We have direct experience of them denying a claim for a case where a driver pulled out of a parking lot and cut across a lane of traffic hitting our car in the process. They classified the parking lot entrance as an intersection. Even the police on site said it was the fault of the driver pulling out of the parking lot. They don't return phone calls, they don't pay out claims. Stay away from doing business with this company. The BBB rates IAT Group/Occidental an "F"
By: ncnative25
Crismond Insurance Group, Inc.
I recently switched to Crismond Insurance Group for my auto, homeowners, and General Liability Insurance for my business and I could not have found a better place. Between my auto and homeowners insurance, they saved me over $600 per year, with the same deductibles but I acutally got more coverage!!!! They also had the best premium for my business policy too and as this is my first time owning a business, they took the time to explain all the coverages to me in a language I could understand. What I do not understand about the previous review which had nothing but complaints, is why did you switch your business to them after all you claimed happened (calling you repeatedly before you were even a customer)? They must have done something right. They were overly nice to my family and I and went above and beyond any other insurance agent I have ever met. Something smells fishy to me....
By: mrs.smith07
Carmen Ritz - State Farm Insurance Agent
I came on this site because I have been so happy with my services with Carmen Ritz's agency. Really great staff and service. I highly reccomend them, as they were reccomended to me by a friend of mine who raved about them as well. Not only has Carmen personally helped me establish homeowners and auto insurance with the office but I also obtained life insurance with the office as well. All of the rates were good and I felt like the service was stellar. I had a claim that Patricia personally handled and I was really taken care of. I was paid out very quickly and they called to check up on me as well. I do think this office would go to bat for any of the clients, and I believe to have my insurances handled by this office long term.
By: myrabwebb
Lauri Fair: Allstate Insurance
The agent Lauri Fair and her girls Frankie & Heather are the best ever!! They look for ways to save me money on my policies as we are always changing something but they don't seem to mind the changes. They tell me what discounts I qualify for and completely review my policy so that I know that I have the right coverages. I trust them and I feel like they are looking out for me. I absolutely love this agency!
By: simone.brown1120
State Farm Insurance
I love this office. I have been with Angela since 2009. I wrecked my car a month after joining with them and the office did everything they could to assist me. The staff is always courteous,professional and helpful. Angela is very hands on and I cannot recall a time when I wanted to talk to her that I could not. I would recommend them to anyone based on my experiences there!
By: Waseem G.
Allstate Insurance Agent: John Catalano
Let me start by saying I've only wrote 2 other reviews in my life. These guys deserve to be the third. John, Heather, and Chris have given me the best customer service I have ever experienced. They tended to all my needs several times over the years. They have been prompt, caring and empathetic with me and my family. They give first class service.
By: Rob D.
Crismond Insurance Group, Inc.
I just switched my auto and homeowners insurance to this office based on a recommendation from my sister. She has been with this agency for several years and is very satisfied with them. They were able to save me a significant amount of $ on my insurance and gave great customer service in my opinion.
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By: decuater
Carmen Ritz - State Farm Insurance Agent
This is the best insurance office I have ever had. The people actually really care about their clients. I was so impressed with the help I recieved during my recent claim and am very happy I had a local person to help me with the process. Thanks again!
By: twar85
State Farm Insurance
Mary and her staff are very knowledgeable and passionate about the services they provide. I never really understood what my care and home insurance really did for me until I talked with Mary. I will always have my insurance with her agency.
By: Daniel R.
Raleigh Insurance Group
Raleigh Insurance Group is a locally owned and operated independent insurance agency that is able to shop coverage and prices with competitive insurance carriers.
Tips & Advices
Insurance agents will often try to "upsell" on various extra products that may be useful for certain people, but are generally excessive for the average consumer. Stick with basic plans that cover as much as you need without any additional costs. For example, if the annual cost of your auto insurance is 10 percent or more of the total value of your car, drop all but the most essential coverage. This is especially applicable if the car you drive is older and could be replaced with savings. Otherwise, you are paying for insurance that will never actually benefit you in the event of a serious crash.
Yes. Even after you've chosen a plan and started paying into it, consider looking around again when it comes time to renew the policy. Consider using an independent agent when searching for a new insurance policy. While traditional agents can still find a good deal, independent agents can choose from a variety of providers and tailor your coverage to your specific needs. The Internet has also made comparison shopping easy. Potential customers can often get free quotes online very quickly.
Send your insurer a claim form for each beneficiary in the plan, as well as a certified copy of the policyholder's death certificate. With the proper information, life insurance claims are generally straightforward. Problems may arise if the policyholder has died within two years of opening the policy. In this case, an attorney may be needed to settle the claim.
In the case of damage, take pictures of the affected area as soon as any safety or health emergencies are resolved. Take note of what happened and all the relevant circumstances and report to your insurer as soon as possible. If any of your possessions were damaged, use an inventory of your important assets and make note of this in the claim. Once an adjuster has made their own report, review it for accuracy.
If you're involved in an accident, you need to call the police right away and have them document the situation. You can file a claim upon obtaining the police report. It's also a good idea, if possible, to take your own notes to record: what happened before the accident, the date and time, traffic signs in the area and road conditions. Also get the other driver's name, address, license plate number, and insurance information. Even photos taken with a cell phone camera can help the claims process. Once you have this documentation, call your insurance company right away.

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