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09/24/2014
By: Chrissy P.
Legacy Plumbing
This company never ceases to come through for our family and our business! They came out pronto to my 68-year-old Mom's house to give her an assessment on a plumbing problem that has given her 2 days of stress and worry. Her homeowners association got her the first evaluation and quote with their "regular" plumber; that other plumber had her planning to dig up her whole yard and spend thousands of dollars. Legacy came out today, methodically checked all her interior plumbing, and quickly found the source of the leak outdoors. They also figured out questions about communal pipes versus private resident's piping that had stumped everyone for years. In the pouring rain, no less! Jamie and his crew are the BEST! Tell everyone you know about Legacy Plumbing in Raleigh!
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07/13/2017
By: William T.
Roto-Rooter Plumbing & Drain Services
I had a serious problem with water coming out of the back of the shower. Called Roto-Rooter, the answer the phone fast, booked an appointment fast, showed up fast, and diagnosed the issue fast. They brought fans and dehumidifiers fast, cut a hole in the ceiling to get it to dry fast, and did a temporary fix on the shower so I could use other water in the house fast. Permanently fixed the problem with the shower the next day.This all started on a Sunday, and, as stated, these guys were fast. They were polite. They did a great job with helping, and working to ease the mind of a freaked out homeowner. I would use them again in a hearbeat, and will anytime I have plumbing concerns
02/20/2014
By: Patti D.
Roto-Rooter Plumbing & Drain Services
Was very, very pleased with the communication and service provided by Roto-Rooter. Though technician's didn't arrive exactly when I had hoped, I was kept informed constantly - really shows respect for my time. David Hugee and John Armour were exceptional. Very professional, very respectful. They kept me informed every step of the way - and explained things thoroughly. Wish all technicians had camera's. Very helpful tool - but required additional visits since only selected technicians had access to one. Though I hope not to need these services again, I would contact Roto-Rooter immediately.
12/31/2014
By: Alfonze54@hotmail.com D.
Roto-Rooter Plumbing & Drain Services
On 12/26 our hot water heater went out so I went to the Internet to find a plumber and saw Roto-Rooter a company that had a good reputation. John called on 12/27 and made his recommendations. Since the job required 2 Herbert assisted and the job was complete by 6:30pm. Both John and Herbert were very professional and explained things thoroughly. A few days later I got a call from the general manager, Dwayne Owens, to see if everything was to our satisfaction. I would recommend Roto-Rooter of Raleigh for any plumbing needs.
11/08/2012
By: raleighlady123
Roto-Rooter Plumbing & Drain Services
I have used Roto-Rooter three times now for various issues. I highly recommend them as their service technicians are extremely professional, personable, knowledgeable, and do everything they can to make sure you are happy when they leave. The technicians have an expert level of experience, and I am always happy with their service. 5 stars for sure!
08/16/2017
By: Paige A.
Roto-Rooter Plumbing & Drain Services
We encountered an unexpected leak and Roto-Rooter was able to send John out to assist almost immediately. He was professional, kind and able to get us fixed in no time. We are very happy with our service!
11/10/2012
By: ncman1
VDH Plumbing Inc.
When called he was very courteous. Needed work done ASAP and that's what I got. If i needed any other work done I would most assuredly call these guys again.
05/08/2015
By: Richard S.
Roto-Rooter Plumbing & Drain Services
The plumber, David Guin, arrived within 2 hours of my call; and provided excellent customer service and expertise. I will definitely call Roto-Rooter again.
09/11/2015
By: Bob N.
VDH Plumbing Inc.
VDH provided excellent service, highly recommended. They showed up as scheduled, fixed the leak and cleaned up and was reasonable and trustworthy. Bob N
08/22/2017
By: Darlene S.
Mr. Rooter
Friendly, professional service technicians Matt and Michael installed new water valves and toilets on time and on budget
Tips & Advices
  • Are you licensed and registered?
  • Are you insured and bonded?
  • How many years have you been in business?
  • What, if any, professional associations do you belong to?
  • May I have a list of references?
  • Do you offer a written warranty for your work?
  • Will I need a permit for this work?
It is important to have a written warranty for any work or repairs done to the plumbing in your house, especially if it is a major repair. Look for a professional  who is willing to  stand by his or her work.
Before you hire a plumber, contact their past customers if you're able to. These people can be a wealth of information if you ask them the right questions. Pose the following queries to these former patrons when you get the chance:
  • Were you pleased with the work done?
  • Was the project completed on time?
  • Did the plumber give you a written warranty and guarantee his or her work?
  • Were there any unexpected costs that arose?
  • Would you hire this plumber again? If not, why?
A permit provides added assurance that the work is done correctly. Having this in place means an inspector will check the work your contractor or plumber does to ensure he or she did the job correctly. If you plan on putting your house or commercial building on the market, a real estate agent and prospective buyers will want to check any large work you did to make sure it was done properly.
A trustworthy plumber will have both commercial liability insurance as well as be bonded. The insurance and the bond protects the plumber from paying for any damages made to your house out of pocket. Having professionals that carry both of these policies can protect all of you from any mishaps that could occur while they work on your building.

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