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02/20/2013
By: annobutterworth
The Resale Boutique and Marketplace
Went to The Resale Boutique for my first time today and while there seemed to be a lot of nice stuff, I was not impressed with their customer service. After I asked to be helped by a woman who was working there, she actually answered the company phone (it was a hands-free phone) as we were walking to another area of the store and rather than putting the person on hold or asking them for their contact info to call them back, she continued to have a conversation with them. Speaking as someone who had worked in the customer service/retail industry for many years, it is customer service 101 to always help your customers in person FIRST and to never make a customer wait to be helped if they were first to request it. I pointed to the object that I was interested in buying (a cute, small green and yellow bookcase) and she continued talking to the person on the phone, shook her head "no" (as in it was not for sale), and mouthed the word "sorry" (meaning that it was not for sale). I left immediately with a bad taste in my mouth. I also don't understand why a business would not want someone's money, but they chose to lose the sale and I doubt that I will ever go back.
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06/26/2017
By: Angel R.
Metro Property Management LLC
Metro has managed my properties for many years. I have appreciated the care they have taken with my properties and the expert service received. I have been fortunate to have many long term tenants that have treated the properties as their own. The staff at Metro Property Management has always been pleasant and responsive and I am glad that I have trusted them with my investments for many years!
03/01/2017
By: Eleanor T.
Metro Property Management LLC
We are a career Military family who DID NOT want to live in Goldsboro. We found a home through Metro in between Clayton and Garner. We were surprised with a transfer order about half way through third term. Chris put property on market and rented it while we were still there. This was a huge relief in our transition. If we find ourselves back in this area we will rent from them again.
08/20/2014
By: Ben D.
Victory Property Management Raleigh-Cary NC Metro Homes for Rent
Couldn't be happier to have Victory Real Estate as our rental manager. They do great on almost everything, but the biggest difference I've noticed is with maintenance and problems. Our tenants have been amazing and the amount we spend on maintenance is a fraction of what it was with our former manager. Thanks, Ben
03/01/2017
By: Tameeka L.
Metro Property Management LLC
I am thankful for Metro Property Management and the staff there. I have been with them three years now and the first two coming out of divorce and kids was hard. The were respectful and flexible and always tried to work things out. It's good to be past that now. They are good Landlords.
06/26/2017
By: Benny C.
Metro Property Management LLC
I have rented from Metro Property Management for a few years and have enjoyed my experience. The staff has been very pleasant to work with from day one. I will continue to renew my Lease as long as they will let me. I like being able to pay rent and submit maintenance requests online!
02/18/2014
By: jlunsford
Victory Property Management Raleigh-Cary NC Metro Homes for Rent
Amazing experience. We own properties in various places and no manager makes us feel so comfortable with owning a rental. They handle everything and have such a good hold on technology we feel as if we're in the same town and overseeing everything. Thanks guys. Jeff
02/28/2017
By: Tameeka L.
Metro Property Management LLC
I am thankful for Metro Property Mgmt. and the staff. I have rented three years and the first two were a little rough being New divorce and kids. I was late a lot and they were always respecting and tried to work things out. It's good to be past that time now.
02/20/2017
By: Steven E.
Metro Property Management LLC
I've been renting from Metro Property Management for almost five years. I'm happy with my place and their response to maintenance issues over the years . My heat went out during the ice storm and they were at my house the next day.
02/09/2017
By: Elizabeth L.
Metro Property Management LLC
I had a good experience with Metro Property Management. I liked that the pet deposit was not a fee and was refundable. It was also good being able to walk to State the last 3 years.

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