After driving my Sentra for 12 years, and into the back of another car, i thought it was time for a new one. I bought a house near Glenwood, so I knew I would have no problem finding a dealership because there are about 782 of them in a 2 block radius (there are also dealerships located in the bathrooms of other dealerships).As a former car salesmen, I was hesitant to look at anyone else but AD USA or Carmax, because I didn't want any of those sales pitches and lies and them saying "I make the BEST gumbo" (which I know is a lie as I was born and raised in New Orleans). so after a quick 17 hour dissection into what was the better place online, I decided that AD USA just simply had better prices than comparable stock at Carmax. So I packed up my son into the car, asked Lord High Commander (wife) to join me, and off we went on a long and epic journey around the corner to AD USA.Tony was there. I remember his warm smile, his welcoming manner and humble approach when telling us about the dealership. We had contacted him earlier, and had the car I requested outside, awaiting its new owner for a test drive. Believe me, I was excited! But that particular car was a baby blue and I just couldn't even look at it. Thats what happens when you bartend in a collage town for so long that their very color disgusts you.So I look around and got a Mazda3 instead. She was black, had lowish milage, in my price range, and an adapter for my phone so I can listen to Mahler's 2nd Symphony and charge my phone at the same time. It was a good fit for me, and I adopted her and named her Lily.Despite me not even liking the original car I intended to buy, Tony was super patient and eager to assist me no matter the cause. He was great!Then, after I decided on Lily, I met Donna. She was super rad! (do people still use the term "rad"? oh well). What a wonderful women! a super efficient finance manager and overall hottie that hooked us up with a good bank and made all those number good and stuff. Tony may have been super great, but Donna was something of the Heavens.Now, I would say something like "I'm definitely going back to here again!" but this isn't a restaurant, and like my Sentra I drove for 12 years it might be some time before I even think about buying a new car. But that is JUST me personally, and I do not speak for my wife who needs a new car (she wants that weird looking Nissan Juke lol). We will be getting her that car, and only will we get it at this particular Auction Direct USA.If Tony or Donna is out there, and if they read this...you guys are what make this place great. Keep it up!
So I bought my car today from this place so I am writing more about my experience purchasing the vehicle more than the vehicle itself. I had visited various different places some where the salesperson was trying to sell me a specific type of car instead of letting me purchase the car I wanted. We saw this place passing it on the street and thought that we would look around, and they had cars within our price range, < $20,000. As we started looking at the cars, they asked us if we needed help, and we initially declined. After a while we found a couple of cars that interested us within our budget, so we finally went inside and asked about looking inside and eventually test driving the cars. One of the sales guys grabbed the keys for both the cars we wanted to look at and let us go outside to look in the cars. After looking at both cars, we decided on one we wanted to test drive. After driving, we decided that we wanted to see if we could finance the vehicle. It was about 2 hours later that we were able to drive away in a semi-new SUV. The great thing about this place was the whole time I was able to initiate the process each step of the way without being forced to speak with a manager or having my time wasted trying to explain why I didn't want a specific car. The staff were friendly and very enthusiastic about the car, and they even took us out and showed us how each of the features worked. This is the fourth dealer that I have bought a vehicle from, and it is by far the best experience that I have had with dealers. I actually left feeling excited about the purchase that I had just made. They have a good selection of vehicles to chose from, from $5,000 sedans, to the most expensive one being a $30,000 subaru. Being that most of the depreciation of a vehicle occurs within the first three years, you will find a majority of these ones right after that mark so you can get a nice vehicle after someone else has taken the depreciation hit. They do offer Carfax reports, so I would recommend that you look at those before purchasing a vehicle, but I feel that the quality of cars here are top notch. Finally I was able to purchase a $20,000 SUV with financing through this place at a little above 5%. This includes their Warranty program. I would definitely recommend this dealer if you are looking for a laid back atmosphere where you get to make the decisions.
I had a wonderful experience with iDeal Auto. They provided top notch service! I have a growing family and my husband and I were searching for a vehicle that will accommodate all of our children (all in car seats, 3 to be exact). We found exactly what we wanted, not to mention we received a great trade-in amount for my vehicle, we also received a great deal on the vehicle we ended up purchasing. We were able purchase an awesome warranty as well at an affordable price (they offer several options if you want to add a warranty onto the vehicle being purchased)!!! Their vehicles are affordable and they are willing to work with you on the price, the staff is very friendly and laid back. I never felt pressured, and the care they give their customers is unheard of nowadays! This was the absolute BEST car buying experience by FAR that I have ever had, seriously!!!! The service they provide is just off the charts! I cannot even put into words how impressed and appreciative I am of these guys!!! Will and Brett are just amazing to work with!!!! Great, great guys, you never get that car salesmen feel from this place, believe me these guys are not just there to make a dollar they are sincere people!!! Everyone there seemed very friendly, but of course I have to recommend Will and Brett as they were the two that took such good care of my husband and I. They worked with us, helped us get the payment we wanted, and we had a good time during our whole visit!!! They are genuine, down to earth people. They will go above and beyond to help any way they can to try to give you everything that you want. This was a one of a kind car dealer, and I WILL absolutely recommend them to all my friends and family! Absolutely, completely, whole heartedly, super stellar service!!!!!
Missy B., Thank you for the review. Just as I expected I see you forget to mention the details that led up to us having to take back your daughters car. She failed to disclose the actual amount of her wages by providing us with old paystubs. We allowed her to take the vehicle with the exception that she provide us with the current paystub and the needed proof of residence. She failed to do either and I had to contact multiple people on the references list to get in touch with her. You also forgot to mention that I tried for over an hour to find a lender that would do the income provided with the sole purpose of keeping her in the car. As far as me jumping in the car with her, you are correct. She tried to back up while I had the passenger door open and was trying to steal MY car! smh... just as the police told you it is our property.. she hadn't been financed and I had not been paid therefore it is mine. figured with you being a "paralegal assistant" you would understand. "Common sense " anyway, yes I did forget to sign the check, mistakes happen. But your perfect so i guess you wouldn't know what that's like. I guess the key word is I "GAVE" her the money back. And all of it. It wasn't my fault the deal was returned. I didnt even charge her for the mileage or to have the car cleaned, and she drove it for 3 weeks. Your welcome by the way! And check the BBB, your wrong!
Thank You Mike!! I would say to anyone.... When you go to Capital Motors Auto, ask for Mike! He's the best. He's very knowledgeable about cars and his professionalism and good conscious will never let him tell you any Bull Sh** like many other car salesmen out there. The first time I bought a car through Mike was 4 years ago! At that particular time he was at a different dealership. Have yet to have any issues with my car! No service lights no break downs, Nothing! Just regular oil changes and Tires. So I decided to purchase a another car and go through Mike again! Found out he was at Capital Motors. This time I was looking for a Fathers Day gift for my husband! Something Nice. Mike knew right off the back their inventory vs. what I was looking for. He was very patient with me and worked with me price wise. Anything that I wanted changed or customized was done. The only negative thing was the time it took for them to finished my car. But I charge that to the Dealer itself and not Mike. I took the car to get a service check before purchasing it to make sure it was Ligit....and sure enough it was everything Mike said. Perfect! We've had our Mercedes going on 5 months now with no issues what so ever. So if you are looking for a good car, in great condition, for a great price.....Call Mike ( THE car salesman) @ Capital Motors Raleigh, NC����
I purchased a car from there a while back and never did a review of their services. and i figured i should. well starting off, the customer service there is great, every one is friendly, including the dogs hah, but anyhow, i purchased a rodeo from there under the "as is" deal. i drove the rodeo for about a month, and the car all of a sudden started jerking at take off. i immediately knew i was ruined due to the "as is" policy, i had my car looked at and it was something dealing with my transmission, a 1200 dollar fix. my mom convinced me to go and ask elite if they could look at the car anyway, so i did. I took it in and they gave me no hassle what so ever, i remember the guy saying, "there's no way we would let you go out like that" he said they would be willing to fix the car at no charge, the guy said it would take about 2 days for them to fix, once i pouted and explained that i had already missed work that day and couldn't afford to miss another he stated he understood. the service guy came within the next 10 minutes, got my car and had it back to me by about 7 that night. its been almost 2 years and my car is still running strong. id definitely recommend elite
My experience at Triangle Imports was excellent. The staff was knowledgeable, attentive, polite, and professional. The sales person, responded promptly to all of my email inquiries. He met me immediately with a handshake upon my arrival at the dealership, and spent significant time with me discussing my vehicle of interest, as well as providing useful background on other fine vehicles that caught my eye at this dealership. Triangle Imports has some of the cleanest and sportiest automobiles in the area. They did not pressure me, they treated me as though I was their most important customer that day, and were ready to negotiate when I was. Because Triangle Imports is "Certified" with a free warranty, I have confidence that the car I purchased from them was thoroughly inspected without the fear of unforeseen expensive mechanical repairs. Their "Certified" status and free warranty are both consumer advantages that most of their competitors cannot match.
Elite Auto Sales hooked me up with the car, no high performance machine, of my dreams. I was very pleased with my shopping experience. I purchased my first car there... and absolutely agonized for weeks. But Greg, my salesmen, was very patient. Let me test drive a couple of cars multiple times... never pressured me into the sale. A very different experience from any other dealership, as I was given my space to fully cogitate upon my car buying decision. Ended up getting an awesome deal on a 2002 BMW 325XI. Low mileage on the baby too (only came with 119,000). It needed a few repairs... but I had budgeted for that beforehand and fully expected a 6000 dollar BMW from 12 years ago to need something. Even considering repairs, I absolutely love my purchase. I was actually afraid to drive for most of my life. This car they sold me got me over it... it's just that nice a ride. I would say I'm grateful to this company. Thank you!