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07/24/2015
By: Cherelle R.
ARS / Rescue Rooter Raleigh
My AC unit was acting up one year. And I called for someone to come out to look at it they said that it wasn't nothing wrong with it. The winter came so I didn't have no reason to turn on my AC but the next summer the AC unit just turned completely off. I called someone again and still had to pay for them to come but Ajmer was so nice and professional. He fixed the unit in the heat and he told me about the discounts that was available. I think the next time I have an issue I don't want to deal with nobody besides him. The other people that came out the first made a bad impression for the company. I really was thinking about calling another but I always give chances.
02/15/2013
By: markj2
Five-0 Servicing
These guys are awesome. My heat went out somewhere about 8:00 AM and five 0 servicing had me back up and running by 1:00. The technician came to me house wearing shoe covers. I knew a that point this was going to be good experience. He did not try to sale me anything, and even offered a lifetime warranty on the parts he replaced. I have been taken advantage of so many times I was prepared for the worst. They gave me a whole new look and respect for service companies.Excellent excellent company!
11/29/2014
By: Pat R.
ARS / Rescue Rooter Raleigh
Nelson Martinez was our rep and he did an outstanding job. He was very through and find an issue with a 4 year old unit. He took his time and the job was done right. We appreciated the time and focus he took to ensure our system was running efficiently and safely.
09/21/2009
By: bmf2009
Air Works Heating & Air
This company actually answered the phone at 9:30pm on a Sunday evening. I was expecting either no answer or an answering service like the previous companies I had called. The tech was on time and completed the repair in a timely manner. VERY SATISFIED!!!
04/10/2017
By: Simon B.
Air Works Heating & Air
Great Service. My system quit working and ended up having to be replaced. Air Works did a great job from start to finish. I would recommend them to anyone needing heating or air conditioning service.
02/20/2015
By: Jeanne B.
ARS / Rescue Rooter Raleigh
David B. was professional and knowledgeable. He taught me a few things about my heating system. He is an asset and presents very well for ARS. Excellent customer service.
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08/21/2015
By: Spencer M.
Michael & Son Svc Inc
Johathan did my plumbing inspection today. Did a fantastic job! Very professional, courteous and thorough. All my services by Michael & son have been a pleasant experience.
07/15/2015
By: K O.
ARS / Rescue Rooter Raleigh
Mr. Morrison presented himself professionally and provided after-checking assessment . I appreciate his service and ARS's services throughout the past 9 years.
10/19/2012
By: susanmm
ARS / Rescue Rooter Raleigh
Drew did a great job helping not onlywith my home but he also replaced a system at my neighbors. Very professional
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08/31/2017
By: Henry N.
All Comfort Air Heating & Air Conditioning
Excelent customer service after the sale So glad I chose them They take great care of their customers....
Tips & Advices
You can keep your air conditioner running efficiently with some preventative care measures. Shut off the power to your AC before cleaning it or performing any of these tasks:  clean your filter at least twice a year; remove leaves and twigs from cages; clean the fins with a garden hose or special spray, then use a butter knife to straighten any that are crooked; keep your yard clean so the fins won't get blocked; cover the unit up for winter; and make sure it's level or you run the risk of damaging the inner workings of the unit.
To clean your air conditioner drain, first shut off the power to your unit at both the thermostat and the breaker. Then remove the drain pan. If the pan is full of water, soak up the liquid with a few towels or rags or use a wet vacuum. You can use a solution of water and distilled vinegar, or substitute peroxide for the vinegar, to clean out the drain pipe. Let the pipe sit for a while in the solution and then put all the parts back in place. Once you start using your air conditioner on a regular basis, check it periodically to ensure condensation isn't building up.
If you happen to live in a hot and humid area of the country, drainage problems can occur with your unit since moisture can trap itself inside the system. Routine maintenance can cut down on drainage issues by cleaning out any mold or algae from blocking the drain. If you notice moldy smells whenever you turn the thermostat down, check on your system.
If you notice your system is acting inconsistently, the sensor is most likely out of place. Turn off the unit and reach behind its control panel while carefully bending the sensor back into place near the evaporative coil.
Find out where the noises are coming from. A banging or clanking sound could be due to a loose part. If you hear a hissing sound, it's most likely because of a refrigerant leak and you should contact an HVAC technician as soon as possible.

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