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11/21/2013
By: Deb M.
Pinkalla Auto Solutions
AWESOME customer service and conflict resolution! Took my Subaru in for an oil change before a long trip. About 500 miles into my drive, I noticed a fairly bad oil leak! I was so upset. It was 10:00 at night and there was no answer/no voicemail on the shop phone. I sent them a Facebook message. They responded immediately and even gave me their mechanic Jared's phone number. I called him and he discussed some things I could do, he really cared about my troubles. Upon return from my trip, almost 3,000 miles later, I took my car back to look for the problem. It turned out to be a faulty gasket on my oil drain plug. Jared replaced the entire plug, new gasket, and gave me an oil change at no charge. He aired up my tires, refilled my washer fluid, and checked all other fluids - plus a general inspection of my undercarriage and tires. Needless to say, I could have been pissed off because the oil leak did cost me money, time and sanity on my trip - but Jared and the Pinkalla team dealt with me by honestly caring, and fixed the problem. Truth is, the gasket is not really their fault or my fault, we both took a loss, but in the end my car is fixed and they have a customer for life. Thanks Pinkalla!!
01/02/2014
By: Ann G.
Pinkalla Auto Solutions
We had very bad car problems- very far away from home.Over the phone and never seeing us before - they gave us great confidence and ease as we had our car towed to their Shop- assuring us not to drive it till it gets checked out.Less than 12 hours later- a call from Jared- that he fixed the car and the problem was the entire tire almost detatched! At a high speed on the highway we realize this could've been a fatality! Thank God for his great knowledge and judgement- even over a long distance phone call and a bing a very caring human being. In the end a VERY honest man and Business to be highly commended and recommended to anyone looking for tremendous, trusted mechanics! Thank you Jared and Pinkalla!
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06/25/2008
By: bclingman
Bardales Auto Repair
I was referred by my daughter and have had them work on my car several times. I never feel like they are cheating me. They will prioritize repairs and show me exactly what needs to be done first and could wait until later. Very conscious of the safety level of my vehicle.They quote me a figure but do not itemize very well. I was quoted 350.00 for a tune up. It cost 368. Not bad but they could not replace a part I was told was part of the tune up and they did not lower the fee.I trust them.
09/13/2017
By: Jennifer W.
Stephan's Auto Repair
My car broke down on the road. The person who stopped to help me worked at Stephan's auto. He was very nice and tried to get my car running where it broke down. He wasn't successful at getting it running but he was able to tell me what was wrong. He gave me the number for a tow company. I had the tow truck take my car to Stephan's auto, they had it fixed by noon the next day. They even picked me up to retrieve my car since I didn't have a way to get there.
08/27/2015
By: Kathleen L.
Goold Automotive Repair And Service Ce
I've had a great experience every time I have had my vehicle repaired at this shop. The work is excellent and the price is always fair. The entire team, from the auto technicians to the woman in customer service, are all very knowledgable and great at the jobs they do. I recomend this repair facility for anything from big jobs such as transmission work to something as small as an oil change.
04/03/2013
By: oneknightsdream
Goold Automotive Repair And Service Ce
Great service, and very accommodating. They worked around my schedule for drop off and pick up. The mechanic was great and the work was done faster than expected. Friendly staff. Highly recommended, well worth it and I will be back
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09/13/2016
By: Alexis A.
Stu's Auto Service
The best mechanic in Racine. My family chooses to go nowhere else unless it is something Stu doesn't do. Then he will refer you somewhere else.
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03/12/2016
By: Jeff B.
Pinkalla Auto Solutions
Very Good people to work with. Always done when they say. Fair and reasonable. Would recommend them for your auto service needs.
01/27/2015
By: Paul P.
Govednik Automotive, Inc
Fair, honest work at a reasonable price. Willing to stand behind their work!
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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