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06/13/2013
By: ajamarchman
American Furniture Warehouse
The customer service is just ok and tha'ts it unless your going to purchase something expensive, the customer service is not spectacular. We purchased a bed set in 2011 and it was close to 3000 dollars and the bed already broke and the only way that could have happened is from a 2 and 5 year old jumping on it, It was cheap furniture that was not made very well and I wish we would have done more research before purchasing, it is obviously way over priced if it brakes in 2 years of having it! Very disappointed in our experience and our furniture, do not waste your money buy from somewhere else!!
11/11/2012
By: jerryandrhonda
American Furniture Warehouse
We have found that purchasing furniture from American Furniture Warehouse is a wonderful experience. This is a company that really cares about their customers. The salesperson, Shane DeHerrera made everything from assisting us in picking out what we wanted straight to the deliveries to our home. He followed up with several calls ensuring our satisfaction. We are now loyal AFW customers.

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