Best 30 Spay Neuter Clinic in Prescott Valley, AZ with Reviews - YP.com
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07/03/2013
By: peaceflower
Hay, Sarah
I had one of the worst experiences of my life dealing with Dr Hay the night I had to call in the emergency line after my dog had been attacked. She was hesitant to meet me and kept telling me the emergency fee. I called her back a 2nd time (at 5 am)and insisted she meet me and that I could afford the visit. Took her twice as long as she told me for her to get there. During the entire process she was cold and detached. I felt like I was dealing with a robot! No compassion. And she just seemed to be memorizing from a book, like she didn't really know what to do. To lose a loved pet is bad enough without feeling like the person suppose to help them really has no heart! I've had other pets pass away but NEVER have I encountered a vet so lack of compassion!I have seen a few of the other vets there that I like and are in touch with their passion for animals but Dr Hay definitely is not.. I would like to continue to have my cat and other dog see the other vets there but the thought of Dr Hay ever being involved with one of my furbabies again is enough to make me want to find a vet with another practice! I gave 1 stars for the other vets that are there that do care.
Tips & Advices
Most 24-hour clinics do not allow owners to stay with their pets overnight. However, many do have specific visiting hours or will let owners see their pets at any point during the day. In addition, owners can call most clinics at any time for an update on their pet's well being.
  • Important phone numbers, especially those of the the veterinary clinic, the animal hospital or emergency clinic, and the poison control center
  • A book detailing pet first-aid steps
  • Copy of medical records
  • Nylon leash
  • Muzzle (only use if pet is not vomiting and has no difficulty breathing)
  • Absorbent gauze
  • Nonlatex disposable gloves
  • Scissors
  • Tweezers
  • Nail clippers
  • Digital thermometer
  • Sterile saline solution
  • Hydrogen peroxide (to induce vomiting only at the recommendation of a veterinarian
  • Milk of magnesia (to absorb poison only at the recommendation of a veterinarian)
Find a 24-hour animal hospital that provides emergency services within your area. Keep the facility's contact information in a place that's easy to locate, such as the refrigerator, address book, or smartphone. Most veterinary clinics operate on standard business hours and are not equipped to handle emergencies.
Veterinary clinics operate on a smaller scale than animal hospitals. The latter are more likely open 24 hours and provide emergency services. The former generally operate on typical office hours and only perform wellness exams and minor surgeries. Veterinary clinics also do not generally perform laboratory tests on site.
The specifics vary depending on the type of visit. For a wellness exam, bring:
  • Medical records
  • The type or brand of food the pet eats
  • Medication (including flea, tick, and heartworm medication).
If the animal needs medical treatment, the following may be helpful depending on the situation:
  • Fresh stool sample
  • Vomit sample
  • Video of the pet engaging in abnormal behavior
  • Substance the pet may have ingested

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