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10/23/2014
By: Judy P.
Consumer Cellular
We've been customers of CC for 8 weeeks. The coverage has been great and the price right; however customer service has been terrible. My 7 week old Moto G phone died in the middle of the night while on the charger I purchased from CC when I bought the phone. No water or drop issues. We called CC on the 14th, were walked through the reboot processes several times, and after giving our new shipping address (and having it read back to us), we were told we'd have a replacement phone in 3-5 days. Five days came and went and on calling to find out where the phone was, were told it was sent to a previous address. It's now the 23rd, 9 days after the first call and a phone still hasn't been sent to the correct address. NOT HAPPY
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03/15/2016
By: Louis S.
Metro PCS
My problem is that without permission my roommate called and changed my metro account into her name without permission she new my password and now nobody can hell me so if it can't be remedied I will just let her ha VB e the acct which she can't pay for and go elsewhere.

Just a moment...