Best 30 Moving Services in Portland, OR with Reviews - YP.com
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09/05/2016
By: Robin P.
Northwest Relocation
Using this company for our move & the company they contract with (Protected Van Lines) was an absolute nightmare. To start off, the company gives you a 3-day window they will pick up your items. Our window was Wed-Fri & we were moving on Sat. They called on Thurs to say they'd be there between 10-2pm on Fri but did not show up until 4:30pm. I was anxious because I had waited around all morning and afternoon with no communication as to why the delay. I tried calling several times & was unable to get ahold of anyone. I was growing increasingly irritated since we were leaving the next day & our stuff had not been picked up & I had no clue what was going on. I was completely livid by the time they arrived but had to be nice since I was at their mercy to carefully pack our stuff. They offered little explanation as to why the delay. One of the guys brought a dolly in the house & made two large scratches on our wood floor. I showed him what he'd done & asked him to please be more careful.
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06/09/2016
By: Jen E.
Master Movers Moving and Storage
I used Master Movers a couple of weeks ago for my move from Beaverton to Vancouver. The team was caught up in heavy traffic but they didn't charge me extra travel time which was nice of them. The guys were friendly, fast and efficient and made my move go smoothly. My husband has used this company several times in the past and highly recommends them and now so do I. Their rates are very good and they seem to be focused on customer satisfaction zooming through their task despite being paid by the hour. I would thoroughly recommend this company and would always make them my number one choice for future moves.
11/16/2015
By: Pamala J.
Smooth Move People
I first used this company more than 15 years ago. I used them again 11 years ago. And then I used them for the third time this past week-end. They are consistently efficient, friendly and very reasonably priced for their services. I recommend Smooth Move People; you won't be disappointed.
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08/31/2015
By: Apollo C.
Northwest Relocation
I was waiting to see if I received a tool box that was lost in my move (they told me they found it) before writing my final review. It never arrived.My last minute move began with a quote from Budget. This is the first problem. They are middle men who quote low to get the sale, then the bad news when NW Relocation shows up and it's TRIPLE the price. He spent too much time bashing Budget and not working with his men this I felt put them behind schedule.One of the workers didn't speak or understand English very well, he needed to be supervised but he wasn't and this caused most of my troubles with them. He packed my moving folder with all my necessary papers, passport and money that was near my computer on the counter. Mind you his job was to pack the kitchen items, pots, pans, etc. When it was discovered that the folder was missing, Dan (the foreman) immediately blamed me. Saying “that I was mistaken and often times customers say things like that and it wasn't true”. Practically yelling. He was pretty cold and unhelpful until he suddenly remembered seeing the leather folder himself. Then he softened his tone with me. However, while unpacking the boxes, they didn’t repack carefully, my clothes got dirty and items were broken. He also packed two bags of garbage that was smelly when I opened my boxes. Stupid and unprofessional.When my items arrived, the delivery guy held my things hostage until I paid him in cash first. He refused to take my items off the truck. So I paid him. then we were suppose to count the boxes to make sure nothing was missing, he refused to do that. He then proceeded to hit on me asking to come back and make dinner for me and help me unpack. I was disgusted. Then around 10:30pm he called saying that he found a rug in his truck that belonged to me. He said he couldn't bring it back because he was gambling and he couldn't leave his 'good winning hand’. I had to get up and get dressed in the middle of the night to go get my rug. In addition, most of my dishes were broken, my lamps were destroyed and my bookcase was damaged because it was never put in a box as promised.Then finally, I called the office asking about my toolbox. Neil said he found it and was tying to reach me. Mind you he was calling the wrong number. He said that they would put it on the next truck down here. When I never received it, I called and I was told that they sent it UPS. I asked for the weigh bill number to trace it. I was told that they lost it. So then I said I could still find it with the credit card number that was used. He then told me, that he paid cash so there's no record. You tell me, what business does this? You be the judge as to what happened to my tool box?? They stole it.All in all, 99% of my experience was negative.
09/15/2014
By: Kelly C.
Master Movers Moving and Storage
Maser Movers did an amazing job for us. The weather was almost 90 degrees and we had to stop them to take breaks. They arrived on time, were professional, friendly, and did above and beyond to help us with our move. I have used them for all of my moves since the early 2000's and highly recommend them to all!
07/30/2014
By: Matt B.
Northwest Relocation
Worst moving company EVER. They damaged our mattress in a move from Utah to California where we were promised shrink wrap and tape for free. My wife asked the driver to wrap the mattress and he responded with verbal abuse and said nobody requested it. Communication was beyond poor, and I had to call them 6+ times every day for 3 days just to find out where our things were and when they would be delivered. DO NOT USE THESE LIARS!
04/21/2014
By: Beneton J.
Northwest Relocation
After experiencing their awesome service, I have no doubts that their movers are extremely talented and they made the full use of their potential. They came on time, managed the entire move (Oklahoma – West Virginia) very professionally and executed each and every single step exactly how I wanted. I am really happy with the outcome. They simply impressed me like anything.
04/04/2014
By: Andre N.
Northwest Relocation
I was about to hire another company for my move but changed my decision at the last moment. I decided to go with NW Relocation because of their reputation. Though they were little expensive than the other company but I preferred the reputation over price. I was right. I took the right decision. Their movers and the sales guy Ryan did everything necessary for my move. I had many fragile items and plenty of heavy furniture. So, I was little worried. But they wrapped and packed everything with great care and skills. It was clear that these guys are highly experienced and skilled. They completed the move in quick time and charged within the quoted amount. I am more than happy to have a great move.
03/27/2014
By: Joe N.
Northwest Relocation
Reliable, dependable, honest and respectful. NW Relocation treated my art works as if it was a newborn baby. Thank you so much as this was very important to me. These guys are top notch. I would recommend this moving company to anyone. Five STARZ
03/20/2014
By: Bob M.
Northwest Relocation
I have a large family with 6 kids, so you can only imagine how stressful moving can be! I was looking for a company that is reliable and experienced. I went through several companies, none of which I felt were good enough for the job. I moved several years ago with another moving company but despite all their promises I was not left happy with the work they did as they were not reliable and several of my items were damaged. My brother suggested I called NW Relocation as he had used them previously. Upon calling I spoke with Whitney who was completely honest and told me everything I needed to know. The job was done brilliantly. The movers packed everything with care and were great with wrapping all of my delicate items. Job well done.
Tips & Advices
Yes, it’s best to empty drawers, wardrobes and chests before a move. Items always get knocked around a bit, and doors can fly open even if they’ve been taped. In fact, more often than not, movers will want to remove the drawers from a dresser--or disassemble the wardrobe to be more space-efficient.
Yes, it is customary to tip movers, but the amount varies widely. For full-service moves, a 5 percent tip is suggested, although, for extra service, some people go up to 10 percent . For small local movers, you can give each mover $10 for a few-hour job, or $20-$40 for jobs that take longer.
A bill of lading is the legal contract for the move. It provides a detailed receipt, in addition to a contract between the client and the mover. It authorizes the mover to transport the goods from one specific point to another, and it outlines the exact scope of services, with cost breakdown for those services. It also provides an itemized list of the inventory, and carrier liability protection for each declared item. Finally, it specifies the payment arrangement. Make sure to go over your itemized list extremely carefully before finalizing the paperwork--and get a copy of the full document. A good mover will go over everything on the bill of lading with the customer.
There are several items that moving companies will not move – those items will be listed on a document as “non-allowables.” These items typically fall in three categories: perishables, sentimental/personal items, and hazardous material. Perishables are food and plants. Sentimental/personal value is up to the client to decide, but usually includes jewelry, medical and dental records, personal paperwork, valuables and collectibles. Hazardous material is the tricky category, since it includes a lot of everyday items found in the garage, garden or kitchen. For example, cleaning liquids and pesticides both are considered non-allowable by many companies. Some go so far as to disallow nail polish and batteries.
A binding estimate means that the moving company cannot charge more than the stated amount, though they can lower the final bill if the scope of the job was smaller than expected. A non-binding moving estimate is more likely to wind up costing more than expected, since the movers can increase their rates for unforeseen variables like stairs, “long carry” and materials.

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