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12/07/2013
By: Landon M.
Impact Automotive Inc
The owner, David, bought this shop a couple of years ago. Unfortunately there are still a few old negative reviews attached to this location from before he took over. If you're really serious about finding a good mechanic, take into account the age of those reviews in your calculations. Also look around, I am not the only one singing his praises.As for my own personal experiences, he has been exemplary . I've taken my car here a few times already, the first of which was for some pretty major work. Every time David has been extremely knowledgable and friendly and motivated. He very obviously takes a lot of pride in his craft, and treats your car like he would treat his own. On top of that, he is just a very, genuinely good guy. He isn't pushy at all, and didn't talk down to me because of how little I know. He is accessible, straightforward, and thorough. He has always gone out of his way to help me understand what's happening and what options I have. His prices our fair, and he has consistently offered to work with my needs, even to save me money at his own expense when he felt it would still be a good decision for the health of my car. The truth is, I never review anything, but after all he's done for me, I feel I owe him a debt of favors, and I don't know any other way to do that but to try to get him more business. He has won my trust, time and again. Both in how he treats me as a customer, and in the skill he has in his work on my car. And that kind of trustworthiness is hard to find in any industry, let alone a mechanic. Needless to say, I wholeheartedly recommend this shop.
09/23/2013
By: Vi T.
Eastside Automotive Solutions
BEST SERVICE EVER!!! I have interlock device in my vehicle installed 6 month ago. And for some reason after that installation every couple of days my car would not start. That problem i had over 5 month. I had to come back to the place that originally installed it. They swap all the system but nothing changed, i had same problem - car would start only when it wanted to start. I even had towing involved. All of that was very frustrating. So i had to search for other places that install and service Smart Start Interlock System. And FINALLY I FOUND THEM!!! Bruce took time to look everywhere in my car and fixed the problem. Now i don't have to spend 4+ hours to make my car start and pay for towing. He even diagnose some other issue that my car had, and that was also fixed for NO CHARGE! EASTSIDE AUTOMOTIVE SOLUTIONS IS THE BEST COMPANY!!! I recommend to my friends and to anyone who is looking for installation of Smart Start Interlock System and calibration! GREAT SERVICE NICE PEOPLE !
01/06/2012
By: sisupaintinginc
Gallagher Auto Spa
Wow! Scott Gallagher is a miracle worker! I hired Scott to detail both the interior and exterior of my car. My car has seen better days and there was all these water stains on the paint and it looked really dull. Scott made my car shine like new! And, it’s totally weatherized for the winter, which is especially important since I don’t garage my car. Then, there is the matter of the interior. I was embarrassed at how far I’d let my car go. I put on 25k miles a year because I’m in sales and I spend a lot of time, including eating, drinking and generally trashing out my car on a daily basis. Scott was so polite to tell me it wasn’t that bad (I know better) and gave me a super deal on cleaning which included shampooing the stains out of the seats and carpet. I vow to do a better job of taking care of my car and bringing it in to Scott a regular basis. I’ve had other companies detail my car and I can say with certainty that Scott is the best!
06/29/2012
By: jenna.boogerd
The Offroad Shop & Automotive Service
i recently took a risk and drove 3.5 hours to portland to get my husbands 2006 chevy truck lifted. I had never seen the place or met the owner before my trip. I had just spoken with Eric, the owner over the phone. When I got there i was impressed with his knowledge and his shop! He did a great job on a 6'' lift for us and fit it in within our time restrictions. His customer services was outstanding. We did run in to a minor issue before i left town, it was a fluke mishap and Eric was quick to make things right and correct the situation as fast as he could. It was out of his hands but he went above and beyond to accommodate our situation! My husband will be back to shop with Eric at the Offroad Shop in a few months for a few more accessories. It was good to see a small business who is ran by an honest person who knows what old fashion customer service is. I would recommend anyone and everyone to this place for their off road or accessory needs!
09/16/2015
By: Eric S.
goin straight wheel alignment
My 1988 Toyota truck was hit while parked and the frame was bent along with some quarter panel and tail damage. I had a heck of a time finding a body or repair shop that could or would fix it due to the age. It actually spent almost 2 years sitting at a body shop. Not wanting to just give up as it had a new engine, transmission and more, I was then referred to John's after calling around and spoke to JJ who was very helpful. Well they were happy to take it on and they did an incredibly great job. I just wanted to make the truck drive-able and didn't care at that point about aesthetics or body work but John went the extra mile and fixed up the tail and quarter panel a bit and even straightened out the mashed bumper so I am pleased beyond belief! I have my truck back after thinking all was lost!This is the best mechanic I have ever used and you will feel the same. Thank you John and JJ!
05/28/2012
By: abigaila
Gallagher Auto Spa
What stupendous service! I have a 2007 Ford Escape that I purchased when new and have taken pretty good care of it since then. I decided that it was time to get my car detailed and waxed, so I called Gallagher Auto Spa because a friend had recommended them to me. Scott Gallagher explained the different services available and helped me make a choice that fit what I needed. I took my car to them first thing in the morning and they gave me a ride to work about 10 minutes away! They worked on my car all day and picked me up from work when I was off at the end of the day. Once we got back to his shop, he explained all the work that had been done and made sure I was satisfied with the end result. I think my car looks better now than when I got it new from the dealership! Thanks so much, Scott!
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10/21/2015
By: Kris E.
goin straight wheel alignment
I came in to Goin Straight to get a second opinion on my brakes. The Dealer told me that the fronts were at 3mm and the backs were at 4mm and we should probably do all of the brakes and just get it done for $580. After about a 15 min inspection at Goin Straight, JJ told me I wouldn't need brakes until probably FEBRUARY and not only that but my front brake pads had less wear than my rear. She even took me to my car to show me with my own two eye that my brakes have lots of pad left on them. They told me come back in 3-4 months and they will help me when I am in need for brakes. In the mean time the dealership has called and emailed multiple times in the past week letting me know that my brakes failed "their" inspection and I need to get them replaced before my next service.
01/09/2015
By: Mike B.
goin straight wheel alignment
went to meineke last Monday to get an alignment waited for 2 1/2 hrs. then went to drive away and my van still pulled hard to the right. took it right back to meineke waited another 45 mins. for them to tell me that there was something wrong with the back of my van and they couldn't fix it..at this point I was kinda frustrated but,I remembered johns frame shop from years ago when I took another vehicle there and was happy with the service.I called at 4:40pm and they told me they could fix it right and bring it in. got there at 5;10pm and was out the door by 6pm with my van driving strait.these guys went above and beyond to get things right for me.I highly recommend johns frame shop [goin strait alignment.]
09/07/2013
By: Aaron S.
A & A Tires
I gave up on buying tires at America's/Discount Tire and Costco because of the long wait times. For years, I've been buying tires online or from friends in the performance car industry, and this is where I go to have them mounted on stock/factory wheels.Honest guys who won't charge you different rates or pressure you into buying tires from them. The thing that stands out the most is how fast they work while maintaining a high level of service. I was the only customer one morning, and they were still working at the speed of a Nascar pit crew. They are careful with your car, wheels and tires. Five minutes to patch a tire and 15-20 minutes to mount and balance four tires. You'll be on your way in no time.
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04/15/2015
By: Payvand M.
goin straight wheel alignment
JJ & John are excellent. I was referred to their shop by a previous mechanic to get a front wheel alignment and to find a solution to a noise that my car was having for awhile. After taking it to five different mechanics before-hand, John was able to figure out the problem and fix it. It was a huge relief and great satisfaction.JJ is a very friendly and informative manager. She was fun to talk too while getting my car worked on. John is a honest and reliable mechanic that gets the job done right. He will not stop until he gets the problem fixed. Both JJ and John's work ethic exceeded my expectations.I HIGHLY recommend their business to anyone who wants a high quality job done right.
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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