Apple Store Locations & Hours Near Portland, OR -

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By: michael.roberts.vancouver.wa
I have been a customer at Mac Pac for 14 years and have purchased several iMacs, iPads, MacBooks, software and peripherals. In addition, when I have a software or hardware issue, which is rare, I always take my hardware to them for service. Over the years, I was able to build a personal relationship with the manager, Bill Cantrell but to my great disappointment, he retired. I live in Vancouver but Mac Pac is only ten minutes away so the location in convenient to say nothing of avoiding sales tax. Today I went in to buy a new iMac with a retail price of $1295. I walked in the door and a robust fellow with a beard named Josh Wilcox greeted me with a "hello". I waited for him to say "can I help you" and after a long pause standing there silent, I started to feel uncomfortable and asked if there was anybody that could help me. His reply was "I said Hello". I indicated that I was interest in buying a new iMac and an external optical drive at which point he disappeared into the back room and reappeared with a new iMac and said they were out of optical drives. I asked him a few questions about my new iMac but he seemed somewhat ambivalent about answering my questions. In my opinion, Josh has about as much personality as a wet noodle. I hope management will give Josh some intensive training on customer service especially when said customers buy big ticket items. I will continue to shop at Mac Pac but next time I will avoid dealing with Josh.
By: tiakworth
Sharper Service Solutions
I called sharper to fix my washing machine and was told on the phone when I made the appointment that it would be $80 for labor and about $80 for the part needed. So I was planning on spending no more than $180 total with some room for price changes. The guy arrived on time and took off his shoes when he came in and was polite. But after he diagnosed the problem, which I already knew what the problem was, he told me it was going to be $175 for labor and service and $80 for the part so $255 all together. And he asked for the money up front before the service was finished. I paid he began working and I called sharper service and told them of the price difference and they said that they leave it up to their technicians to decide on the price of labor. So the guy finished and he was only there no more than 20 minutes total and he must have heard me complaining on the phone about the expensive labor cost so he gave me $40 back. Still about $30-40 more than I thought I would be spending. He seemed kind of embarrassed like he knew he was charging too much in the first place and was ripping me off. Anyway... Probably won't be calling them again.
By: susie04
Smtronix Tv Repair and Electronics
I am really happy of how fast and affordable Smtronix repair had offered. I had a broken 42" Samsung LCD screen. Had called around to get a quote but the prices to replace the screen itself is more than the price of my new tv.. I almost gave up on searching until I called Smtronix. The technician said he can replace the screen at cheaper price. To me, the price is more cheaper then most repair shop has to offer. I was really surprise with the service, since I got my tv back the same day! I will be his longterm customer to fix my electronics since he is affordable and trustworthy...
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By: Betty N.
Sharper Service Solutions
Sharper service solutions staff are very knowledgeable in what they do. I have done business with them on a couple occasions and each time they are very polite...the service guy today even took off his shoes as he did the repair to my washer which he was friendly and just a good person.if your look for great service and staff to fix your items call sharper solutions.they'll treat you right and do the job right the first time.thanks sharper service solutions.
By: Sarah S.
Bridgetown Electronics Repair
These two charming young gentlemen are surprisingly smart. They are widely-versed in electronics and 'The Industry'. Everything I ask, they knew the answer/s in depth. Plus, they're honest and modestly priced !!This is sadly rare these days. So, for talented-pointy-headed geek help, in the BEST sense, go visit them. You'll rarely find the depth of knowledge they openly share. Plus, your device will be properly repaired. sarah
By: Adrian A.
Bridgetown Electronics Repair
They replaced a ton of parts in my Macbook Pro for a reasonable price. Battery, Trackpad, Hard-Drive (Upgraded to SSD and it was a great decision; it's so much faster now). I also had them replace the battery on my iPhone 5 and it's working great. I'm a photographer and they are going to be helping me organize my Lightroom Catalog so that it can be safely backed up too! Can't say enough good things about these guys :D
By: isaac5562367
Metro's Best Electric
We have been very happy with Metro's Best Electric. We need to have insulation put in, but needed all new wiring in our 100+ year old house to do that safely. They did a great job, we have much safer wiring now and they do a yearly check for a nominal monthly fee. If we have any needs, they respond quickly. I love family owned businesses for that reason.
By: Kc M.
Bridgetown Electronics Repair
The staff are super friendly and well-informed. They showed me how to do a repair myself and even walked me through the process. I tried and failed but it was a good learning experience. In the end, they did the repairs for a great price and the work was top-notch. Great experience and couldn't recommend these guys any higher.
By: S F.
Sharper Service Solutions
Was sent Sharper to service my electric stove top through the extended warranty program from Lowes. They arrived when scheduled, determined the problem, ordered the part, and returned 3 days later to install. On both visits, the technician was prompt, professional, clean, and solved the problem. I had a good experience.
By: stephaniee667
Metro's Best Electric
Extremely professional workmanship. high quality service. Courteous, knowledgeable personnel. Very acommodating. Would definitely recommend your serviced to any of my friends/neighbors. Will call on you again for sure!! THANK YOU!

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