Best 30 24 Hour Urgent Care in Portage, MI with Reviews - YP.com
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12/27/2016
By: Sue S.
Hometown Urgent Care
They have no idea what services they do and do not provide. Verified in the phone and in person what was needed, they assured us they do that only to have us wait 2 1/2 hours and then have someone come in and say they don't do it (provider never even saw us). Despite wasting our time never apologized. They play smutty tv in the waiting room so you may want to think twice before taking a child in there. Would give no stars if possible
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03/15/2016
By: Lydia S.
Hometown Urgent Care
It was terrible. I went to the Urgent Care on Centre Rd in Portage, MI for a possible scratched Cornea. After waiting 30+ minutes in the waiting room in severe pain, with my eye draining profusely. I saw the "Doctor" whom they call "Ray". He came in, stared at my face, (seriously. He just stared. He didn't look at my eye or examine it.) and told me that he "really hates eyes". He prescribed me an antibiotic and told me it may or may not be infected, then sent me on my way telling me there wasn't anything I could do about the pain, and to "be more careful". (my five month old poked me in the eye in the dark with his little finger)That night the pain intensified and I barely slept. I decided to see a dr the next day to get a second opinion. The dr examined my eye and found a large GOUGE in my iris. She took immediate and necessary action to get me on the road to recovery. I would NEVER recommend this place or "Dr Ray" to anyone. I would sooner direct you to a vet for better results.
02/18/2016
By: Danielle M.
Hometown Urgent Care
Joy Wisser and the staff that saw my daughter today were absolutely wonderful. I walked in and their was no wait, we were seen in about 10 minutes and the whole thing was done in 30 or less. My daughter is non verbal, they were so sweet to her, when I discovered her cup had frozen in the car overnight, they gave me a bottle of water for her, and when I mentioned I was waiting for her dad to come and get us, they gave her some motrin while we waited, due to her high fever. Thank you so much for your kindness ladies, I had no idea a visit to the urgent care could go so smoothly, and be so pleasant.
01/03/2016
By: Ashley R.
Hometown Urgent Care
Not the greatest experience I've ever had taking my son to urgent care. The doc was impatient and short with my 5 year old son. She admitted to being short with him and apologized to me repeatedly after I expressed my dissatisfaction with her services. Other than that it was ok - he was treated and given a prescription. I'll go elsewhere in the future.
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11/12/2015
By: Tiffany M.
Hometown Urgent Care
The woman who worked the front desk was great! The half azz nurse was horrible she was rude ask questions that had nothing to do with my visit to be honest i felt like i was discriminated against because i was WHITE. The doctor was a joke i went to the er before i started the antibiotics she gave me come to find out i didn't need them now this is the second time this has happened. They are here to rip your incuance off. Rather its private or Medicaid, and she made me feel like i was a drug attic because i take klonopin to help me sleep, o and btw if you are a homemaker your just another unemployed person at least thats how the wana be nurse sees it... Its sad because i took my daughter in there and she seen a male doctor and he was great . I seen a doctor who wanted to judge me and not listen., And if you read this my dad is in his second round of cancer treatments so shame on you for making me feel like dirt... I left that place crying. All hometown urgent cares should be closed.. We always end up at the hospital where there real doctors are. I will be reporting you to the state to see if you are committing fraud, We as taxpayers pay your salary you should respect us.
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09/25/2015
By: Tiffany C.
Hometown Urgent Care
Every time I go here I have always had GREAT care and the doctors listen very well! Ray is one of the docs there and he is awesome! Every time I take my son there they are always very patient and ready to help. The rest of the staff is very good as well. Have never had a bad experience here!
07/29/2015
By: C. H.
Hometown Urgent Care
WARNING! Your information is not private once you give it! I keep getting text messages from them and they are very RUDE and UNWILLING to remove your name from their list.
01/21/2015
By: Julie K.
Hometown Urgent Care
I went hear with a sinus infection to. And he also told me because I didn't have a fever, I didn't have a infection. I am 54 years old and have had several sinus infections in my life. I think I know when I have one. He told me I watch to much dr. Oz. I have never watch that show. When I didn't back down to him he said I will give you anything you want but I am writing in your chart that a antibiotic was not recommend . When he came in the room I wanted to leave right then. He was overweight and dirty. This was the worst experience I have ever had with a so called doctor. PEOPLE listen up. Don't even step in that door.
09/05/2014
By: Laura F.
MedExpress Urgent Care
Quickest and best doctor's visit I've EVER had! I went to MedExpress on Tuesday night because I was having trouble with my lungs and I couldn't see my family doctor after work. The staff was VERY friendly and VERY helpful! I was seen almost immediately. As soon as I walked in, the receptionist took my insurance information, and only a minute after that the nurse called me back for weight, blood pressure, etc. Everyone was super nice. About five minutes later, I was already talking to the doctor! She said I had bronchitis, which my family doctor had failed to diagnose the last time I had the same problem. She was knowledgeable and answered all my questions and concerns. EVEN MORE - This morning I got a call from the receptionist to check on me and see how I was doing -- so nice! Honestly, I'd rather go to MedExpress than my regular doctor. I was seen super quickly, my insurance covers the cost, and the staff is competent and friendly.
02/11/2014
By: Katrina K.
Hometown Urgent Care
TERRIBLE CARE!!! I went with a sinus infection and eye pain after caring for my daughter who had just had a sinus infection, chest cold and pink eye. Simply because I wasn't running a fever, the doctor told me that I did not have any kind of infection and what I was experiencing was similar to "an allergic reaction to winter". I've been sick for a whole week and woke up with crusty, pink eyes. I am now going to my family doctor to get treated properly and will be arguing against paying any kind of bill. I will never go back there nor will I ever recommend it. I would give zero stars if that was an option.
Tips & Advices
Under most health insurance plans, urgent care visits will require a copay that is usually less expensive than emergency room visits, but more expensive than standard doctor visits - around $120 on average. Urgent care staff do not have much information regarding individual coverage, so be prepared and check with your insurance provider to understand costs.
It is common for urgent care physicians to recommend follow-up treatment after an initial visit. Most commonly, patients will be asked to return to the clinic or their primary care doctor if symptoms get worse or do not improve in a certain amount of time. Patients might be referred to a specialist for treatment of more complex conditions. Or patients may simply be given a few basic tips for recovering at home. In any case, patients should follow the doctor’s advice regarding next treatment steps.
If needed, urgent care doctors can prescribe medication to treat conditions. This may include antibiotics for an infection or pain medication for a broken bone. Be sure to follow the doctor’s instructions for taking these medicines.
Be sure to explain your symptoms to physicians in as much detail as possible. Note when or where the symptoms first appeared if possible. Inform urgent care staff of any medical conditions you may have, all allergies, and all medications you are currently taking. Also be sure to bring proper forms of identification, and any health insurance cards/information to help process your visit.
You should be able to find a 24-hour urgent care clinic by searching online resources such as yellowpages.com. Be sure the location is included in your health plan network before visiting.

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