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10/10/2015
By: Chuck S.
D & K Painting Inc
The quality of the this company's work on our house was great. They painted the exterior. In doing so, they removed the rainspouts and replaced them after the job was done. They also caulked the exterior walls and our deck before painting. We were very pleased with the results. However, the job took 5 weeks. Some days the painter would show up. Sometimes he wouldn't. He was a friendly and competent guy. But, we had no idea how long the job would take. Dan, the owner, did not return our calls for an estimate at first. But, we got a hold of him and he gave us a price that he stuck to. However, after the job was done, he would not return our calls regarding some questions about our front door. After all the time and money involved, we took that as pretty insulting.
Tips & Advices
For a long-lasting paint job, a clean wall is crucial. Ask how they plan to clean your walls, if at all, before getting started. A high-quality company will thoroughly prepare a wall so that the paint will lay smoothly and last a long time.
Yes. A well-established company will have more experience and likely more references for you to reach out to than a new company that's just getting off the ground. Be sure to ask for references so you can speak to former customers about their experience working with the painter. When speaking to these people, ask about:
  • Whether they had issues with the crew
  • If the painters were messy or neat
  • How the paint has held up since the project was completed
The quality of the paint will affect how good the walls look when the project is completed. If your contractor says they plan on using a paint you don't like, feel free to request an alternative.
If the contractor makes a point to train new hires on safety techniques as well as quality standards on the job, you're probably in good hands.
Unfortunately, there are plenty of cases where a painter has stolen items from a home or caused damage to the house or injury to the homeowner. Subcontractors may not be as skilled as employees, and the contractor you're hiring may not have much experience working with them, making them more of a risk. Additionally, ask if the painters are employees or subcontractors, and what the screening or hiring process is like.

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