11/12/2014
By: Sheryl P.
Roto-Rooter Plumbing & Drain Services
Of all days to have problem, ours began Sunday morning! I called and was told not to worry, we don't charge you any extra for Sunday service and we provide a free estimate. The service technician, Alisa arrived and was extremely calming, polite and knowledgeable. I unfortunately had no idea where the clean out was in my yard, and Alisa explained everything thoroughly to me that she had to pull my commode in order to repair our plumbing issue. I admit, I was a little wary, but Alisa assured me that the disgusting problem would be resolved and the commode would be replaced as if nothing happened. She then cleared the line while also using the camera to check the line. Also, Alisa located our clean out line and explained to me that if this for some reason should ever occur again it was necessary for us to know its location. I wanted to write this review to let people know that RotoRooter sends out competent, knowledgeable, polite and efficient service technicians that take pride in their work! I would definitely use them again and would certainly request Alisa and so should you!
06/29/2017
By: Michael J.
Roto-Rooter Plumbing & Drain Services
I contacted several plumbing companies reference servicing a hot water heater in the attic. Several companies refused to service the hot water due to attic conditions, high heat and no air condition. Others wanted to charge an outrageous amount of money for an hour and half of work. Jacek (8102) from Roto Rooter of Boca Raton, Florida, came to my residence, serviced the hot water heater, replaced out dated piping (that the other companies did not mention in their quotes) and for a fair price. I have considerable amount of experience within the construction business, the quality of work accomplished by Jacek is second to none. I was impressed with his professionalism, knowledge, and experience. He explained and showed why the original piping (1990) was outdated and needed to be replaced. I highly recommend Jacek of Roto Rooter to anyone in the South Florida area.
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12/23/2016
By: David F.
Florida Tropical Plumbing Inc
I hired Florida Tropical to replace my apartment shut off valve after being told by my service company that in order for them to do the work the water heater would have to be removed. This, and other mishaps with the service company led me to have little faith in the service company's expertise. Florida Tropical did the work for the same price, didn't have to remove the water heater and did the work carefully and professionally. On the same visit they remove and replaced a kitchen faucet. The faucet was a European brand and was so corroded that it was extremely difficult to remove. But the plumber from Florida Tropical, Derek, persisted and got the job done. I'm very happy with the quality of their work and their professionalism. The plumber, Derek, was very competent and a pleasure to have in the house. I highly recommend this company.
04/21/2015
By: Randall K.
Roto-Rooter Plumbing & Drain Services
My bathroom toilet and bathtub were completely clogged. Alisha, from the Ft. Lauderdale location, showed up about 30 minutes after we called (around 7:15pm). Alisha stated that the toilet was most likely clogged but wanted to use the camera to be 100% sure. After using the camera, Alisha found that toilet tissue was clogging the toilet. Alisha cleared the clog. Bathtub was working great but toilet still wasn't flushing like it should. Alisha brought the camera back out and found that our cast iron pipes were corroded by the toilet causing the toilet to not flush like it should. Alisha was very thorough and helpful. She was very professional and friendly. Price was reasonable, even on a teacher salary :) and I would definitely be using rooter-rooter in the future and would highly recommend them to others!
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03/23/2015
By: Morgan U.
Roto-Rooter Plumbing & Drain Services
Over the years we've experienced about annually a back up from our shower to the toilet, back and forth. It is absolutely disgusting to say the least. Everything that should go down the toilet was coming up and flooding out our shower. A snake from the roof was our typical fix and this time, it was not fixing this disgust. We had no other choice but to call Roto-Rooter on our Friday evening. Brian (#18150121) came out and he was awesome. He had a great personality and was very helpful. He fixed the issue in no time. It was obvious he knew what he was doing and very educated with plumbing. I highly recommend Roto-Rooter and especially Brian! He was wonderful. My dog was even crazy about him. My Husband & I were happy that he was the chosen one to pay us a visit.
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02/10/2015
By: Melissa E.
Roto-Rooter Plumbing & Drain Services
Same day appointments,the appointment setter was friendly, Adam came to my home assessed the problem. He gave me different options. He then called for another tech to come to my home with a camera. Alisa showed up shortly ran the camera and showed me and my husband what the problem was. It was explained in detail by both Alisa and Adam what our options are.Alisa then called Fred and scheduled for him to come the following morning and jet the pipe. I was very satisfied with the work done and the customer service from beginning to end. Great job! And great job to Sean (manager) for hiring employees with great customer service. I will definitely recommend your service.
04/12/2015
By: Hilda I.
Roto-Rooter Plumbing & Drain Services
My bathroom was clogged and Adam arrived on time and solved the problem. However, he recommended I check the pipe with a camera. The next technician, Alisa, arrived shortly and the said that the pipe was broken. Adam was correct. They had to excavate and repair the pipe. I'm so glad I called Roto-Rootor. Both Adam and Alisa were very professional, courteous and friendly. They cleaned up the area after they had finished. Thank you Alisa and Adam for such a great job!!!! I will definitely call Roto-Rootor again. I highly recommend this company for anyone who has a plumbing problem. Thank YOU!!!!
10/07/2013
By: creyes86
Rapid Rooter Plumbing & Ac Service
Came home from work one night and went to take a shower to find out my sewer was backing up. I found Rapid Rooter from google and figured I would give them a call. Even with it being 10 pm, they had a plumber named Jordan at my house in no time. He was very nice and professinal and gave me a fair price before even starting the job. They had to bring out a truck to jet my line which the manager Nishan drove it out and between them both got my drains working again! Very happy with the service, this company will be the only plumbers in my phone and I will let everyone one I can know about this company.
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02/12/2015
By: Frank L.
Roto-Rooter Plumbing & Drain Services
Frank Levine i had them service my house twice Beris was here on the 1-28-15 snake our drane it was paper toomuch paper,so on 02-11-15 doing laundry the toilet was bubbling alot so i call again the use a camera beris came an suggest to use a camera he call and waited for techs Alisa and oscar come and use the camera found hair and other little stuff the suggested using a blaster to clean the piples and strat using scoot paper all in all they were hepl full and usefull to our needs thank u so much we leave in oakland pk. fl 33334, everyone was very helpfull with lots of informatio thanks again
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03/16/2015
By: Michael O.
Roto-Rooter Plumbing & Drain Services
Alisa: 18163196 contacted me quickly and Roto-Rooter was at my location in less than 2 hours to fix my plumbing issue. Alisa was very informative, showed me the blockage, fixed it than made future recommendations to prevent and issues of this nature from occurring again. I was MORE THAN Satisfied with the level of professionalism and service that I received and would use Roto-Rooter again as well as refer them to any friend or family member that needed plumbing assistance.... Thanks Alisa & Roto-Rooter for a Job Well Done!!! Mike OCoral Springs, FL
Tips & Advices
  • Are you licensed and registered?
  • Are you insured and bonded?
  • How many years have you been in business?
  • What, if any, professional associations do you belong to?
  • May I have a list of references?
  • Do you offer a written warranty for your work?
  • Will I need a permit for this work?
It is important to have a written warranty for any work or repairs done to the plumbing in your house, especially if it is a major repair. Look for a professional  who is willing to  stand by his or her work.
Before you hire a plumber, contact their past customers if you're able to. These people can be a wealth of information if you ask them the right questions. Pose the following queries to these former patrons when you get the chance:
  • Were you pleased with the work done?
  • Was the project completed on time?
  • Did the plumber give you a written warranty and guarantee his or her work?
  • Were there any unexpected costs that arose?
  • Would you hire this plumber again? If not, why?
A permit provides added assurance that the work is done correctly. Having this in place means an inspector will check the work your contractor or plumber does to ensure he or she did the job correctly. If you plan on putting your house or commercial building on the market, a real estate agent and prospective buyers will want to check any large work you did to make sure it was done properly.
A trustworthy plumber will have both commercial liability insurance as well as be bonded. The insurance and the bond protects the plumber from paying for any damages made to your house out of pocket. Having professionals that carry both of these policies can protect all of you from any mishaps that could occur while they work on your building.

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