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08/21/2017
By: Ndubuisi O.
Pino Napoli Tile & Granite
"A TALE OF TWO MANAGERS"Manager for the countertop side ( Daniel DePaula ) should really get "5/5" stars!He was always very nice, always professional, knows his product very well, detail oriented, communicates extremely well and is the sole reason we had repeat business with Pino Napoli with countertops and chose them for backsplash. Manager for the backsplash side (Harris Rubenfeld) gets "0/5" stars. He takes short cuts, does not know his products, blames the customer for his repeated mistakes,  takes no responsibility. Talks rudely and loses his temper on the phone when called out on his mistakes! UNBELIEVABLE!Our final bill for kitchen backsplash installation was 50% more than the quoted price because of Harris taking short cuts. Ofcourse this new bill was made known to us after they were already half way into the job. We fought them and lost. The big PINO NAPOLI made sure we paid ALL of it. Up to threatening us with placing a lien on our new house.Owner (Phil Colbert) gets...well 1/5 starsHe never called or emailed to hear our side or  to apologize for his manager's sloppiness and unprofessionalism. He only signed his letter of intent to place a lien. Not cool. U get 1 star.Conclusion. If you are a busy professional and want a professional job done this is not the place to go.
04/19/2016
By: Cris W.
Pino Napoli Tile & Granite
i purchased the tile for my bathroom renovation at Pino. The ordering process was fine, but everything after that was a hassle. When my contractor was trying to arrange pickup of the tile on the day they said it would be in, the store could not find my order. When I called to try discuss this, neither Dave nor Harris (manager) returned my call.When it finally was picked up by the contractor, an entire box was broken. Since we wound up not needing it, I called for a credit for that box, and again, no one returned my calls. It took 2 days to get a hold of someone. TERRIBLE CUSTOMER SERVICE.
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04/24/2015
By: Linda D.
Pino Napoli Tile & Granite
We recently completely renovated our kitchen using Napoli Granite and Pino tile for the countertops and backsplash. Shane was our dedicated and very professional salesperson. He helped with the selection process and guided us throughout the process. From start to finish Pino was excellent in the quality of their product as well as their installers. They were here promptly for appointments and finished on time. I am a picky consumer who has been completely satisfied. I couldn't ask anything more from this company. They did an outstanding job.
08/18/2011
By: victorino
Ultimate Flooring
I have used Ultimate Flooring 2 times now and I am very pleased again with the craftsmanship. They just installed 1500 feet of wood floors in my living areas and stair case and new carpet in the bedrooms. The same installers tiled my last home 5 years ago and it still looked new when I sold it. The prices were fair but the installation is what brought me back. I will be using them again in the fall when I come back down to install Marble in my Master Bathroom. It was a pleasure
03/07/2013
By: heatfan1
Alexander Wood Floors Inc
Very Happy!!! We did three rooms of laminate flooring in our home in Parkland and they did a professional job.Cristina was very helpful in helping us make the right choice for our home.The workers were polite,organized and did a very nice job.I have recomended this company to my friends and family and give them a five star rating.
11/12/2015
By: Sauberuberalles@yahoo.com G.
Pino Napoli Tile & Granite
we alsoo did our kitchen floor,living,hallways,bathrooms with tile from Pino Tile and also installed by Tibby&wife from Pino Tile ,it wa s much more that we couldn't ask,great job,nice ,clean ,fast and prompt.TY 100% recomended
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06/03/2017
By: Doris K.
99¢ FLOORS
I am new at having flooring installed but.... Mario and Harold ROCK. They are extremely professional and only accept perfection! Their team was fast, efficient, courteous and performed quality work. I highly recommend them,
02/18/2013
By: woodinstaller
My Floors & More
I'm very happy with this place everything instock bonus, saved me time and money. They also have a flooring removal service to prep the home for me and my team to do our install. I will be back!!!!Robert Lanley
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01/03/2015
By: troy.mccullough.56
First Choice Bathroom Remodeling & Floors
Came out on time and I'd very knowledgeable. Great work from start to finish
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09/29/2015
By: Shary M.
First Choice Bathroom Remodeling & Floors
Bathroom remodeling expert for sure. Very happy with our bathroom

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