The Rogers Company in Plano, TX with Reviews - YP.com
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07/01/2017
By: Shirley M.
CooCoos
My 4 year old triplets love this place! They can never get enough of the unlimited train rides and they love all the inflatables!
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06/27/2017
By: Amanda L.
Amazing Jakes
Great pizza buffett. Pizza was actually good! And everything else. As long as you are going to play some games and eat some pizza youll be happy. Can't mention on prices as I had a POGO pass that covered it. But it was a great deal for us. Wish game machines were a bit cheaper. Each game will cost ya like $1 or more. A few for less than that. But we had a great time. A few machines could use updates as a few were broken or took our money (card $) but otherwise we had a good time and left pleased.
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05/01/2017
By: Bob ray S.
Mactracks
My son's Macbook Pro from 2007 stopped working and the Apple store wouldn't look at it because they said it was too old. Mactracks handled it and now it works like new. Saved me from having to buy him an all new computer.
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04/13/2017
By: Chandon S.
Mactracks
Jason saved my life. The computer I use for work totally crashed. Jason was not only able to fix the computer but recover all my lost data as well. It's working better than before!
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02/18/2017
By: Neil D.
Mactracks
HACK SHOP, Poor workmanship, the customer is alway wrong. Their poor reviews are not by accident .
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10/29/2016
By: Taylor M.
Mactracks
Do NOT use Mactracks as a Genius Bar alternative. I made an appointment through Apple's website to fix my Mac Mini because they had an available time slot a day before the first available Genius Bar appointment. They charge $85 + tax just to do a diagnostic. Dropped off Friday afternoon and didn't hear from them until Thursday afternoon the next week. They quoted $460 to repair, minus the diagnostic fee, and when I declined and requested a breakdown of what they found out they acted offended and dismissive. I picked up the next day and took to a Genius Bar four hours later and they were able to diagnose AND FIX the problem on the spot in 15 minutes, free of charge. Go to the Apple Store first, this place is not worth the time and cost.EDIT: I received two calls from Mactracks the next day, first from the manager, Andrew, who reached out to better understand my concerns and offered to do anything to make it right including reimbursement of the diagnostic fee which I declined because it wasn't the charge that bothered me, but I certainly appreciated the olive branch. The second was from the tech who worked on my machine, Jason, who was extremely apologetic and understanding of my frustration but explained the reason behind the push back I got from my original decline of service was that he had already spent a few hours fixing the main issue which had to be done in order to make sure they gave me a correct estimate of total repairs, which he wished he could have explained personally but was unable as he left sick that day, and he did indeed sound pretty under the weather. So I adjusted my review to 3 stars from 1 for the misunderstanding and the apparently free work I received. I wish this had been explained up front as this review would have gone much differently, but they certainly deserve extra credit for reaching out after the fact.
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10/18/2016
By: Shane N.
Mactracks
They had the hard drive out of my mac and my back up drive. They had it go over a month. I called multiple times and was told that it was being worked on. The price I was quoted for the job was half of what I was charged. And I was told they got just about everything thing. We had over 10000 pictures and I have around 100. Beware!!!!!
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07/11/2016
By: April B.
Amazing Jakes
This placer certainly used to be "amazing" but everytime we go back now things have just gotten worse. My family and I will not be making anymore trips. This place isn't clean anymore, they don't stock prizes and most of their games and rides were not even working. We will be looking elsewhere next time.
01/13/2016
By: Experimac P.
Experimac Plano
Mary,We are very sorry for the delay in getting your phone repaired. We do hope that the replacement phone we lent you while we finished fixing your phone worked in the meantime. Also, we are glad we were able to back up your information to ensure that no information was lost. Again, we are sorry for the inconvenience, and we do hope you will find your next visit to be consistent with the outstanding customer service that we aim to provide to all our customers.
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01/05/2016
By: Mary T.
Experimac Plano
Went in to get my phone fixed, waited FOUR HOURS, and left with NO PHONE because they did something and couldn't figure out how to get it back on. The Gentleman at the front was very kind and I hate giving a bad review for his sake. However, there was one woman with short hair who came to me and said "I don't know what to tell you, we're working on it" (which is NOT AT ALL how you handle customer service) after they had already tried to fix it (and failed) twice. There was nothing wrong with the phone other than the screen when I went in. Hopefully when I return tomorrow they will have a new phone for me, but this is ridiculous.

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