By: Jennifer S.
Venture Custom Pools
To be fair. . .here are my updated comments regarding pool construction with Venture Custom Pools. 7/21/16: Spoke to Chris, one of the owners today. I really wish I would have known who he was/how to get a hold of him as well as the V.P. of construction, Garry. Not that I should have had to, but if I had reached out to either one of these gentleman as soon as my project became troublesome, I believe they would have corrected the issues. They, of course, assumed their employees were doing their jobs and were not aware of my problems until they read my social media post. In hind sight, unfair to them, and I recommended they make it clear who customers should contact with concerns on their website and/or when customers initially sign a pool contract. I would only post discouraging business IF the owners and/or top management had failed to address my concerns. Wish I had started with Chris or Garry before posting here. Having another successful week on this project!
By: boom946
Venture Custom Pools
Mark, Nadya and I want to thank you, Venture Pools, and your staff for building us a wonderful pool and arbor. We have been pleased with how every facet of this process has worked – from the design thru construction.We so appreciated your help and follow-up through the design process. You did a wonderful job of matching ur wants to an affordable design that exceeded our expectations.The construction process was also a great experience. Your team showed up promptly, they were neat, and the quality of their work was high. The finish looks beautiful on both the pool and the arbor.Lastly, I want to compliment Amanda. She did an excellent job of keeping us informed of everything that was happening. And if I had a question, she was very quick to respond.It has been a real pleasure to work with your company, and we would happily recommend Venture Pools to any of your potential customers.Thanks again and holiday best wishes to you and all of your staff.
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By: Jose L.
Venture Custom Pools
I live in Oak Point. Venture Custom Pools built my pool about a year ago today, and I was going to let you know that me and my family are thrilled with it. We wanted to give a special thanks to John who helped us design it. He took the time to listen to what we wanted, then gave some suggestions that turned out to be perfect, and John can't thank you enough on the stone wall idea. It has come in handy more than you know. Last but not least, Amanda, Becky, and Jordan were amazing with the building process, step by step they walked us through it. I probably called Becky and Amanda 300 times with my dumb questions but they were always helpful and knew the answers to them all. Jordan I tip my hat off to you always saw that white van out front checking up on the construction crew in that 110 degree heat. So I would recommend Venture to anybody!
By: harolddeniro
Venture Custom Pools
I had my pool custom made from Venture and everything turned out great. This was a couple years ago, but today I’m writing about a new experience I had. Last week, I sent a panic call to their office due to the pump in my pool not priming. I called their office and the technician was very helpful by explaining what I needed to do in order to prime the pump. I begged him to help me and told him I would leave a key for him even though he didn’t anticipate being able to come by. I was unable to get the pump primed and left a message explaining the situation after we talked. The next morning, I went out and try to get the pump working and noticed that someone had been there early in the morning to fix the problem. I was so surprised by the great and expedite service by Venture Custom Pools I just had to share.
By: Helen R.
Venture Custom Pools
I am beyond thrilled on the amazing progress Venture Custom Pools has done in the timely manner as well as with the disturbance of very bad weather! The pool already looks amazing and the project isn't even complete yet I am very excited to have chosen to work with your company on this project for my home! All the employees involved with this project are just as great as (you)! The design and request have all been taken care of because you been so awesome managing the job! The contact through this entire process has been great as well, and glad we are working as a team to make my home pool special for me! I recommend the next person to use your services! Thank you.
By: Karen A.
Venture Custom Pools
My pool is now complete and I am thrilled with the result! Many of my friends and neighbors have commented on the speed of the build and the quality of the work that was done.Not only did the final result exceed my expectations, but my experience with the knowledgeable staff has also been noteworthy. From the design to the service I received, the building process has gone smoothly and everyone was very helpful throughout the process. I have no doubt that any warranty service, should I ever need any, will be just as hassle-free.Thank you for making my pool purchase something that I'm proud of and the buying/building experience so easy. Great Job, Venture! :)
By: swalters252
Venture Custom Pools
I must admit that this review comes a little late but Venture built such a beautiful pool I just haven t been able to get out long enough to do it!! In all seriousness, we sincerely want to thank everyone at Venture for everything. It was amazing to watch the guys come in and dig the hole for the pool; they were fast, efficient, and above all professional! What was probably the most impressive part of the entire building process was that the rain did not slow you down at all; everyone still showed up as promised, or earlier, rain or shine! From the day the hole was dug until the day we took our first swim it was 3 weeks and 1 day...that's amazing!
By: svetlanakismet
Venture Custom Pools
I want to thank you for your assistance in helping us with our pool after it was completed on time and exactly as you promised. My spouse and I decided that we wanted to change some of the stonework around our pool and when we contacted your company the project coordinator at your office was kind and gracious to help us get the work scheduled. I called your company on a Monday and by Wednesday you had workers out to my house taking care of the extra work we wanted done. The work was done fast and neatly…in fact they left my house so neat that I could not tell they had been there and completed the job. Great work all around.
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By: Lillie S.
Venture Custom Pools
I wanted to take a moment and let you know how much I appreciate everything Amanda and Brandon did while going through the construction phase with us. The phone calls each day to let us know who was going to be at our house that day and what was going to happen next we greatly appreciated.We've never built a pool before and it was nice knowing the next phase was each time.And Brandon dealing with out pool step issues we had in the beginning and taking care of out rock wall issue , to answering all 100+ questions we had and giving us so much information and ideas and suggestions each time we talked to him.
By: Jill C.
Venture Custom Pools
Venture Pools did an incredible job building our pool! Everyone was extremely nice and easy to work with. Angelica, Amanda & Amberly were all very helpful while I was in the store deciding on tile, stone and decking. Mark did a great job with my pool design. Jordan, my superintendent, did a great job keeping the subcontractors on task and was always willing to do whatever it took to get things done to my satisfaction. Becky was instrumental in the entire process. She really kept things running smoothly and was always quick to return my calls/ emails and answer any questions I had.

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