Rhonda L.'s comment on here sounds like a competitor. I have bought two vehicles from them and had wonder, professional experiences BOTH times. And being a former home sales woman and current DE Underwriter myself and marrying a now former car sales man, I know when someone is just BS'ing to get a sale. Ibraham is bluntly honest and wonderful to work with, so is the finance guy. I admit, I am working on it, but because of the past I don't have the best credit and I wasn't treated poorly, like I was at other dealerships. I was treated very respectfully and like I said, have purchased two different cars from them. Actually on my second car, we agreed to have the tent revised and while service went through the car, theyfound just some minor things they fixed for free. There are not many dealerships that you can say that about. I recommend anyone who is shopping around for a car to buy one from Crest Infiniti in Plano, Tx. I could go on all day how great this place is to buy a car from. If you are looking for a car, go to Crest Infiniti and ask for Ibraham. This is nothing like a referral, you don't have to say I sent you or anything, he is just really awesome to work with!
5 star PLUS rating! This was an amazing used-car buying experience! My husband was sincerely impressed. We worked with Gary and Michael, and they were honest, open, efficient, no haggle, no pressure! The whole place is kind and accommodating! They're so friendly, working for the customer and their best needs, as well as the kids that tag along hahaha! We originally drove out to Auto Class for what we thought was going to be our ideal vehicle, but it turned out to be something we didn't want. In no time at all Gary found us something else to check out that turned out to be more than ideal! Michael worked us a great deal with the banks, and overall the process was fairly quick! We were so comfortable there, never felt any pressure. These guys and gals know what they're doing, and will go the extra mile to help you through any part or the whole of the car buying process. They've got a shop right next door that takes care of repairs and inspections. It's a tight lot, but lots of vehicles to check out. Absolutely gotta go see these guys for that one-of-a-kind used car buying experience you've been wishing for! We're so happy.
My wife and I absolutely love the way how they do business. Just as the other reviewer said, you go in & look at the car, ask for the key, test drive it, and if you don't like it, just walk away. Absolute no pressure. I've been shopping for a used car for my wife, and had been through so much hassle at other big dealerships who used the old "bait" trick to get me in only to tell me that the car I was asking for was "sold" / "rented out" / "no where". We bought our '09 Nissan Murano this past weekend from this dealership. The car was in excellent condition and of great price. From the moment we entered the door, it only took us one hour to buy the car! Getting all the paper work done, only 5 minutes, as opposed to couple of hours at other dealership. Would definitely recommend this dealership to any auto buyers!
Wow!! I love the way this people do business... when you get there no salesman approaches you and starts asking all sorts of questions, you just look at the cars and pic one, go to the front office, they give you the key when you come back from your test drive you just give them the key back and thats it... No shark attacks you!! its up to you if you like the car or not, they also offer super competitive prices, i dont know how they do it!! great selection of vehicles anywhere from a Masseratti Cuatroporte to a friggin Chevy Aveo at the cheapest prices... I highly recomend it, why buy a new car from a dealer and get a big hit on depreciation when you can buy a slightly used for thousands cheaper? from now on im only buying from Auto merchantsinc!!
This is my 3rd vehicle with DT, they continue to amaze me every single time, it is so nice to have a dealer Listen to what you want, and go and get it, every time my experience has been better then the last with DT. I don't think i will ever buy a car from anyone else again, This purchase was with DT in Plano with Michael Ziegler and 5 stars for him and his team, not only where they fast , they made sure i got exactly what i wanted , i never felt pressured, or like i was getting a bad deal. thank you DT, you have made a long time customer out of me! Rick