Mercedes Benz Dealership Locations & Hours Near Plano, TX -
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By: Sherif A.
Bavarian Auto Haus - Plano
So grateful I found this place thanks to Yelpers. In a year and a half, they have worked on 4 different import vehicles of ours - a classic & a fairly new BMW, a classic Mercedes, & an Acura. So my report is from many visits, quite varied issues, & varied ages of vehicles.Every time they are very straightforward about what is wrong, how much it will cost, and how long it will take. They are no fluff, very honest and realistic. Waiting room is comfortable, free Wi-Fi, beverages clean attractive restroom - rare in an independent auto shop.There's NO bait & switch or upsell. Recently we had a headlight problem, they thought they fixed it. By the time I got home it was not working again. Mike apologized but without arse-kiss (awesome, not necessary), credited us with the unnecessary new light bulb and labor, then fixed the deeper issue when I had time to get the car back to them.I appreciate the easy key drop after hours, so much better then fighting traffic to get there before they close so they can start in the early a.m.CALL for an appointment, they are great at assessing when they can get to work on your vehicle.
By: Mark M.
Auto Merchants Inc
Extremely satisfied client here , great pricing and unbelievably low pressure environment. Ron our sales person was awesome and very attentive to our needs . Conrad the finance manager got us the best financing deal. Definitely will return to buy again and recommend this dealership.Best price on our 2015 Lexus RX350 and I searched all over nationwide.1
By: joee474
City Garage DFW
Thank you very much for all of your service done in my Mazda now it runs great. Thanks to you.
By: matt1151
Auto Merchants Inc
He was great and helpful, I received nothing but great service all thorough the process.
By: joshuaa937
Auto Merchants Inc
Auto Merchants employees are very kind and patient. The process was easy.
By: Antigone R.
Crest Volvo Cars
This dealership has been terrible the whole process...I purchased a 2016 XC90. I was told that the vehicle was in a hailstorm but was completely repaired. A few days later after I got the car I washed my car and looked on my roof and saw the terrible hail damage repair. I guess that was my bad for not checking on top of the roof of my SUV before buying the vehicle. I took my car in because I noticed an inside panel was misaligned causing a gap between the door and the window. When I got my car back I noticed they put a dent in my door trying to fix the panel. I took my car back for them to fix the dent. The manager of service Michael Kinheart told me they would keep my car for most of Saturday to repair. They didn't do any work on my car on Saturday because the dent repair people didn't work on that day. He failed to tell me that prior to me dropping my car off. I called him Sat, Mon and Tues and he would not return my call to let me know when my car would be ready. Additionally, I have an app on my phone that tells you if your car is unlocked and running. Monday night I happened to check my app and my car was sitting on their lot unlocked with the window down. My husband went to the lot at 10:45pm to go close my window because their was a big thunderstorm that was coming. He got to the car and rolled the window up right as the rain was starting. This dealership is careless and does not take care of your vehicle when it is in their care.
By: zip130
City Garage DFW
Thank you very much for the great services I am very pleased with the work done in my car!
By: devonn593
Auto Merchants Inc
Easy to deal with and I appreciate their straight forward approach.
By: nsuzain268
Auto Merchants Inc
WOW! Automerchants had the exact car i wanted and it was the cheapest priced online (AutoTrader, without any accidents. 2009 BMW 335 with low miles loaded nav everything. I highly reccommend this dealership!!!! Always buying my cars from Amanda! 5 Stars
By: andreww229
Auto Merchants Inc
Sid has been very thoughtful and have listened to the buyer.
Tips & Advices
Depending on the part and its overall quality, a good amount of money can be saved by purchasing aftermarket parts versus OEM parts. But aftermarket parts that are low in price might also be lower in quality and could do more harm than good to your car, or they may need to be replaced more frequently than a more expensive counterpart. This could lead to saving some money in the short term, but spending more than anticipated in the long term.
The type of tires being purchased is the most significant determinant of their price. SUV tires are more costly than average car tires. And high-performance tires are more costly than economy grade tires. On average, standard tires for an average-sized vehicle are around $100 per tire. Standard tires for an SUV are around $150 and pick-up truck tires are about $200 on average. Some dealers offer discounts if purchasing more than one tire.
Car inspections typically take about an hour. However the wait time can be longer depending on how busy the shop is. Call ahead for an appointment to avoid long wait times.
Depending on the manufacturer, certain aftermarket parts can be just as reliable as Original Equipment Manufacturer (OEM) parts. But one item within a vehicle, like oil filters for instance, could have multiple manufacturers and there could be inconsistencies in quality among them.
Costs of replacing a windshield can vary greatly depending on a variety of factors:
  • Vehicle make and model
  • How much of the cost insurance will cover
  • Whether the windshield installers come to your location or you bring the vehicle to them
  • Standard service costs of the windshield installers
Generally, newer and higher-end vehicles cost more to have their windshields replaced because certain manufacturers use modified or proprietary glass types.

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