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By: Debbie M.
European Auto Tech
Nov 30, 2015- DebbieDebbie Pouncey Moulder reviewed Passport Motors — 8 mins · I recently purchased a 2006 Volvo S40 for my 16 yr old son at a great price from an individual but it needed several repairs and I had no idea how expensive these repairs could be. I live on a very limited income and I called at least 30 service departments that work on luxury cars and phoned the dealerships, only to get exorbitant quotes and very mixed information on repairs. Even the places I took it in to were giving different information on what needed to be done and the prices were all very high. The last call I made was to "Passport Motors Service Department" and I spoke with the kindest man, Arthur Pena in sales and service. I spoke with him about all the mixed information and high priced quotes I was given and he said to bring the car there and leave it with him for a couple of days and he would diagnose the car and get back with me. The very next day he phoned and told me what needed to be done and it was almost half the price of the other places. It turned out that many of the repairs I was told by the other service departments and the dealerships were completely unnecessary and way over priced. Please try them out. They were so nice and had the work done in no time! I don't believe I have ever dealt with a better service department. I highly recommend Passport Motors for repairs!
By: keleigh
The Auto Shop
My husband & I have been taking our cars to the Auto Shop for 14 years and couldn't be happier. We have trusted them with everything from a classic 1980 Mercedes 380SL to our current 4Runner and their repairs have always been well done and their service is second to none. They are friendly, knowledgeable, and customer-service focused. When they tell me a repair needs to be made, I know for sure it needs to be made. I've even taken my car in for something and they've told me it doesn't need it. Again, I trust them. Even when my mother-in-law moved to Missouri, she would drive all the way here to bring her car to the Auto Shop for routine maintenance. We recently moved from Richardson, making the Auto Shop too far out of the way in most cases. When we asked them for a recommendation for a mechanic shop in this new area, Jerry the owner researched, talked to the shop and emailed a recommendation to us. Talk about service! I can't recommend them highly enough!
By: Hugo S.
Speedy Collision Repair
Hugo S. 9/15/2014-10/04/2014I was referred to Speedy for my collision. Not knowing them I trusted God that everything will be ok. After all, once I met Mr. Martell he told me not to worry at all that he will take care of me and my car will soon be ready. After taking his word, he was completely correct. He saved me a lot of money and when my car was done he also gave me a full car detailed worth $130. Mr. Martells goal is to save people money and of course help people out with deductibles. I highly recommend this auto shop not only because Mr. Martell kept his word, but because they left my car feeling like I just bought from a new car dealer! I really appreciate everything he and his staff did to get it done as quick as possible and definitely will be referring people to his shop!
By: April R.
Speedy Collision Repair
I brought my car into Speedy Collision after someone hit my husband and I head on and took off. I had a alot of front end damage. The accident happened during the week of Christmas, not fun! I did however manage to get through the holidays thankful that we are still alive. We went in and spoke with Alfonso about our damages right before Christmas, he was very courteous and professional. We decided to bring in our car after the holidays. From the the time we first spoke with Alfonso and his team, until the time we picked up our car, we couldn't have been more pleased. Our car turned out beautiful, much better than before! They even worked with me on my deductible. I wouldn't hesitate to bring my car back if we ever needed to again. Thank you Speedy Collision!!
By: Telma D.
Samstone Auto Repair
I passed by here for a much needed oil change for my husband's car. Mike, the manager, was very helpful and greeted me with a smile. He pulled up my car to the garage and worked on the car immediately. Most of the time, whenever you go to these oil change places, they upsell you with other stuff and they seem insincere and pushy. Mike came by to tell me three things that may need to be changed eventually. He wasn't pushy and he wasn't rude. I've been to a lot of garages that have spoken to me rudely because I am a woman or thinking I would fall for their overpriced upsell. Mike thereafter just typed in what oncoming maintenance needed to be done. I am going to give this a five star because of the service and for doing a great job.
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By: Richard V.
Dent Max Auto Collision
While driving to family in Houston, a loose tire tread struck my car's bumper and split it in half. They ordered, painted & color matched, and buffed a new bumper and installed it within a few days.In addition, unlike most places that I have been to, they did not hold my car hostage for the duration of the repair, and they only took my car in to remove the old bumper and install the new freshly-painted one, which was a great convenience to me.The result was excellent and the price was generous. The last time I had to get a bumper replaced, the previous company that did it, Service King, failed to properly attach the bumper to my car, whereas everything is proper and right with my car now that I have taken it to Dent Max.
By: Tamara C.
Samstone Auto Repair
I came into the Samstone for a dying battery and state inspection yesterday. The manager came out to greet me after the initial tech came out, and invited me and my son to wait on the lobby. I said we'd run to the McDonalds next door for quick dinner, and he said no problem I'll come over to update you.I didn't think anything of it, but 5 or 10 minutes later the manager walked next door to McDonald's to let me know my battery needed to be replaced. He offered me a few reasonable options and didn't try to up-sell. Said it'd be 30-40 mins.Only 30 mins later the tech came back over to say my car was ready-- all the while my son got to play and eat some dinner. Great experience and I'd recommend.
By: Don W.
Brakes Plus
I find this business to be professional, caring, reasonably priced and the employees seem to go out of their way to make the auto service business as comfortable and informational as possible.One of the employees returned my wallet which had fallen out of the car upon my leaving, and manager Anthony Wheeler is always professional and caring with gentle recommendations to my (the customer) benefit. I have seen him also handle himself professionally with young and old, and is courteous to both sexes. I'm a customer who brings the overwhelming majority of my car business for inspection, brakes and tires, and car repair issues to this business.
By: Tarrence M.
Samstone Auto Repair
Randy and Alec, and the rest of the team, saved my engine from burning up this morning! Turns out that the oil filter gasket was bad, and the oil went everywhere - including all over the engine area!. There was no oil left in the engine. The team quickly jumped into action when I pulled in with a smoking vehicle. Within a short time, they had diagnosed the problem, fixed it, replaced all of the oil and even CLEANED out the engine area. I was very impressed with the focus on Customer Service and the pride the team took in their work. Great job, Randy and team! Thanks.
By: happycamper99
Terrific service and fast turnaround. The air conditioning went out on my F250. They had fixed in no time - and they were affordable. This has to be one of the nicest auto repair shops I have ever seen - as good or better than a dealership. I was impressed when I walked into the office and saw marble floors and expected everything to be high priced - but they were surprisingly reasonable. They even have a customer lounge with a pool table and big screen TV. I highly recommend this shop, but don't take my word for it. Go check it out for yourself.
Tips & Advices
Using a variety of tools and processes, many of which require specialized training, auto body mechanics primarily repair cosmetic and structural damage to vehicles after accidents occur. They can also enhance a vehicle’s appearance and performance by replacing and adding new parts to a vehicle’s body.
This depends on the severity of the work that needs to be done. Something such as paintless dent repair for a few small dents can take an hour. Whereas auto body repairs for damages caused by a major accident can take multiple days to correct.
All auto body parts can be repaired but there is a threshold for the level of repairs possible. Parts can be damaged beyond repair and would need to be wholly replaced.
Auto body parts can be made from a wide variety of materials, usually based on what the part’s purpose is. Vehicle frames body panels, bumpers, roof racks, and other items that need to be strong and durable are usually constructed from steel, which is known for its durability and resistance to rust and high temperatures. But aluminum is quickly becoming a popular material of construction due to its lightweight yet durable nature. Body kits and other aftermarket parts like spoilers and hoods can be constructed from one form of plastic or another.
Yes, the vast majority of car makes and models have aftermarket parts available for many of their components. But higher-end vehicles typically have less aftermarket parts available since they often use specialized materials and manufacturing processes that are difficult to duplicate for many aftermarket manufacturers.

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