Best 30 Auto Repair in Plano, TX with Reviews - YP.com
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11/30/2015
By: Debbie M.
European Auto Tech
Nov 30, 2015- DebbieDebbie Pouncey Moulder reviewed Passport Motors — 8 mins · I recently purchased a 2006 Volvo S40 for my 16 yr old son at a great price from an individual but it needed several repairs and I had no idea how expensive these repairs could be. I live on a very limited income and I called at least 30 service departments that work on luxury cars and phoned the dealerships, only to get exorbitant quotes and very mixed information on repairs. Even the places I took it in to were giving different information on what needed to be done and the prices were all very high. The last call I made was to "Passport Motors Service Department" and I spoke with the kindest man, Arthur Pena in sales and service. I spoke with him about all the mixed information and high priced quotes I was given and he said to bring the car there and leave it with him for a couple of days and he would diagnose the car and get back with me. The very next day he phoned and told me what needed to be done and it was almost half the price of the other places. It turned out that many of the repairs I was told by the other service departments and the dealerships were completely unnecessary and way over priced. Please try them out. They were so nice and had the work done in no time! I don't believe I have ever dealt with a better service department. I highly recommend Passport Motors for repairs!
05/31/2013
By: keleigh
The Auto Shop
My husband & I have been taking our cars to the Auto Shop for 14 years and couldn't be happier. We have trusted them with everything from a classic 1980 Mercedes 380SL to our current 4Runner and their repairs have always been well done and their service is second to none. They are friendly, knowledgeable, and customer-service focused. When they tell me a repair needs to be made, I know for sure it needs to be made. I've even taken my car in for something and they've told me it doesn't need it. Again, I trust them. Even when my mother-in-law moved to Missouri, she would drive all the way here to bring her car to the Auto Shop for routine maintenance. We recently moved from Richardson, making the Auto Shop too far out of the way in most cases. When we asked them for a recommendation for a mechanic shop in this new area, Jerry the owner researched, talked to the shop and emailed a recommendation to us. Talk about service! I can't recommend them highly enough!
10/07/2014
By: Hugo S.
Speedy Collision Repair
Hugo S. 9/15/2014-10/04/2014I was referred to Speedy for my collision. Not knowing them I trusted God that everything will be ok. After all, once I met Mr. Martell he told me not to worry at all that he will take care of me and my car will soon be ready. After taking his word, he was completely correct. He saved me a lot of money and when my car was done he also gave me a full car detailed worth $130. Mr. Martells goal is to save people money and of course help people out with deductibles. I highly recommend this auto shop not only because Mr. Martell kept his word, but because they left my car feeling like I just bought from a new car dealer! I really appreciate everything he and his staff did to get it done as quick as possible and definitely will be referring people to his shop!
01/20/2017
By: April R.
Speedy Collision Repair
I brought my car into Speedy Collision after someone hit my husband and I head on and took off. I had a alot of front end damage. The accident happened during the week of Christmas, not fun! I did however manage to get through the holidays thankful that we are still alive. We went in and spoke with Alfonso about our damages right before Christmas, he was very courteous and professional. We decided to bring in our car after the holidays. From the the time we first spoke with Alfonso and his team, until the time we picked up our car, we couldn't have been more pleased. Our car turned out beautiful, much better than before! They even worked with me on my deductible. I wouldn't hesitate to bring my car back if we ever needed to again. Thank you Speedy Collision!!
08/10/2016
By: Telma D.
Samstone Auto Repair
I passed by here for a much needed oil change for my husband's car. Mike, the manager, was very helpful and greeted me with a smile. He pulled up my car to the garage and worked on the car immediately. Most of the time, whenever you go to these oil change places, they upsell you with other stuff and they seem insincere and pushy. Mike came by to tell me three things that may need to be changed eventually. He wasn't pushy and he wasn't rude. I've been to a lot of garages that have spoken to me rudely because I am a woman or thinking I would fall for their overpriced upsell. Mike thereafter just typed in what oncoming maintenance needed to be done. I am going to give this a five star because of the service and for doing a great job.
08/03/2016
By: Tamara C.
Samstone Auto Repair
I came into the Samstone for a dying battery and state inspection yesterday. The manager came out to greet me after the initial tech came out, and invited me and my son to wait on the lobby. I said we'd run to the McDonalds next door for quick dinner, and he said no problem I'll come over to update you.I didn't think anything of it, but 5 or 10 minutes later the manager walked next door to McDonald's to let me know my battery needed to be replaced. He offered me a few reasonable options and didn't try to up-sell. Said it'd be 30-40 mins.Only 30 mins later the tech came back over to say my car was ready-- all the while my son got to play and eat some dinner. Great experience and I'd recommend.
04/24/2014
By: Don W.
Brakes Plus
I find this business to be professional, caring, reasonably priced and the employees seem to go out of their way to make the auto service business as comfortable and informational as possible.One of the employees returned my wallet which had fallen out of the car upon my leaving, and manager Anthony Wheeler is always professional and caring with gentle recommendations to my (the customer) benefit. I have seen him also handle himself professionally with young and old, and is courteous to both sexes. I'm a customer who brings the overwhelming majority of my car business for inspection, brakes and tires, and car repair issues to this business.
11/07/2016
By: Tarrence M.
Samstone Auto Repair
Randy and Alec, and the rest of the team, saved my engine from burning up this morning! Turns out that the oil filter gasket was bad, and the oil went everywhere - including all over the engine area!. There was no oil left in the engine. The team quickly jumped into action when I pulled in with a smoking vehicle. Within a short time, they had diagnosed the problem, fixed it, replaced all of the oil and even CLEANED out the engine area. I was very impressed with the focus on Customer Service and the pride the team took in their work. Great job, Randy and team! Thanks.
01/20/2014
By: Seth B.
Samstone Auto Repair
VERY PROFESSIONAL! GREAT PRICE! BEST EXPERIENCE! I thoroughly enjoyed my experience here. I recently moved to Plano, Texas, and needed an honest auto repair shop. Not once was there an attempt to up sale me into more repairs. The service I requested was completed in the time frame scheduled. The price was exceptionally reasonable and I couldn’t have been more pleased. I have now taken my GMC truck here 3 different times and had the same experience. I Would recommend Samstone to anyone looking for exceptional auto repair at a great price!
07/20/2015
By: Andrew C.
Speedy Collision Repair
I recently took my 2009 Chevy Malibu to Alfonso at Speedy Collision. I was in a bad accident and my whole front end was basically smashed and ruined. They fixed it and had my car looking like brand new. It was great work and every time I had to deal with Alfonso, he was very helpful and attentive. He even helped me out with my deductible and provided the best service possible! I would recommend Speedy collision to anyone needing quality work at a fraction of the cost. Was nervous going to a small business but it really paid off in the end! A+
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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