Best 30 Air Conditioning Service Repair in Placerville, CA with Reviews - YP.com

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12/10/2013
By: leroyy667
Gilmore Heating Air Solar
Our experience with Gilmore Heating and Air Conditioning was excellent, even better than what we were expecting. From start to finish, they were great. The salesperson didn't bore us with details that weren't relevant to us. He was open to hearing our questions and concerns. When we decided which unit we were going to get, we discussed the noise level. We needed one that was quiet as I am sensitive to noise and that was a big concern to me. We ended up up-grading and paying more for a better motor. Before they came to install the unit, I asked specifically that there be no radio or smoking at or around our house. One of the installers asked if he could play music, and I told him no. He told me it was classical music, and I still said no. I thought that would be met with major attitude. But it wasn't. He was very polite, they all were very nice and as pleasant as can be. And when they took a break to smoke, they did it away from the house as well. They were very professional, thorough and before they even got here, they called first, just as they were leaving to give us an accurate time of arrival. They would arrive on time, which was very important to us also. We have recommended them to several friends of ours. We plan on using them for maintenance in the future
01/06/2014
By: eileenn946
Gilmore Solar Heating and Air
"I love these guys, Cody is a friendly, knowledgeable, detail-oriented technician. He came on time, took a look at my home's A/C and properly serviced, maintained, and diagnosed the system. All of the people at Gilmore Air are very nice and thorough. I referred my father to Gilmore Heating and Air. I explained and described the positive experiences I had with them (I'm signed up for a maintenance plan). He agreed to call them, within one hour a Gilmore Heating and Air tech was at my father's door, AMAZING!Gilmore serviced and replaired the system within 2-3days, after parts that were ordered came in; My father was happy and estatic.. Every industry/company should take a look at how Gilmore Heating & Air performs with their job, because they set a high standard of excellence, knowledge, expertise, and customer service. A+++. I Definitely recomend them and would go to no other."
03/21/2014
By: simyy866
Gilmore Solar Heating and Air
"Gilmore Solar Heating Air Conditioning have gone out of their way to help me in the time that they have worked for me. I have been with them for a few years now. They contacted me at a time when I was not pleased with my current heating and air company, so I switched to them. I liked Gilmore immediately, and have used them ever since. Every one of them has been courteous and kind to me--the whole bit.Another thing I like about Gilmore is that they come through on everything they say they will do. They put a heater in last year, and it has been working great. This year, they put in a new air conditioner which I'm also pleased with. One time, when they were out for service, I had a dryer vent hose that was loose and they even fixed that for me. I'm elderly, and really do appreciate it. You won't find better service or more courteous people."
06/11/2014
By: Tim M.
Gilmore Solar Heating and Air
I had used Gilmore a couple of times for service on our thirty year old system, the furnace finally gave up and went terminal. I had three differant companies come out and give estimates. One guy did not even look in the attic before he gave me a bid, the other could not do anything for me until after the new years..( and lose the tax deduction!) Gilmore came out right away, did a thorough appraisal of what we needed and gave us a fair price and said they could get it done before new years. They even offered to give me a credit for the $150+ gas valve they had replaced less than a month before! Job was done on time and we love the work! Real pro's with great after sales follow up!
06/20/2014
By: Andrew W.
Gilmore Heating Air Solar
Gilmore Service Technician (Brian) came out to perform routine heat maintenance. In the process, Brian discovered a situation that should have been addressed upon system installation. Brian advised me of needed repair; thoroughly explained reason repair needed and showed me old parts as they were removed. Brian is very professional and knowledgeable, at the same time being very courteous and considerate. Brian is an excellent representative for Gilmore Heat and Air, and I will continue to use Gilmore's services if Brian is an example (and I believe he is) of the company as a whole. Brian, Thank You for your excellent service and your customer service attitude.
01/21/2014
By: elainaa528
Gilmore Solar Heating and Air
Joshua Courtney performed a system inspection at my home, the repairs were recommended based on the inspection. I did not hesitate in authorizing the repairs due solely to the performance of Joshua. He is professional, courteous, conscientious,and does business with a smile. He instills confidence in your company with his excellent customer service attitude, his knowledge and his ability to clearly explain his recommendations to the customer. Joshua is an outstanding representative of your company. Thank You, Joshua, for exceeding my expectations. Also, the staff that answers the phone always delivers on their desire to make me smile. Thank You.
07/01/2014
By: Wesley Y.
Gilmore Solar Heating and Air
"Every employee I spoke with during the process (and each time I spoke with them), was very polite and helpful. The installers were also professional in their demeanor. Whenever I had follow up questions or issues they were dealt with immediately and always resolved to my satisfaction.I had an AC/heater unit installed along with new ducting and insulation. Everything worked as soon as it was installed and there were no clean up issues.The company also worked with me on the price, which included rebates."
09/04/2013
By: zkarl467
Gilmore Solar Heating and Air
Gilmore Heating and Air Conditioning was wonderful. From the very first person that I talked to on the phone when I called to place the order, I was extremely pleased with everyone that I talked to. The salesman that came out to the house was extremely professional. The installers were outstanding as well: very polite, very professional and they even swept out the garage when they left. If the need arises, I sure would use them again, and I'd be happy to recommend them to anybody.
09/01/2014
By: John N.
Gilmore Solar Heating and Air
During this last heat wave my air condition was not keeping up cooling our home. Called Gilmore they sent out Chad, a technician, in less than an hour Chad had found the problem, he also checked out the whole system and gave it a clean bill of health. Chad explained all what he did and what needed to be replaced to fix the unit. Chad was very professional and knowledgeable of our unit. I have used Gilmore before and had the same experience with the responding technicians.
07/23/2014
By: Nathan N.
Gilmore Solar Heating and Air
I used a heating and air service before and caught them putting in a lesser valued unit in my attic than I paid for. They had to come back out and replace it, regardless to say I am very careful not to get burnt. Zach was the tech. that came out to my house and I am very pleased with his performance. He's very curious, respectful and for him we will use Gilmore Heating and Air again. We will also recommend them to anyone needing this type of service.
Tips & Advices
You can keep your air conditioner running efficiently with some preventative care measures. Shut off the power to your AC before cleaning it or performing any of these tasks:  clean your filter at least twice a year; remove leaves and twigs from cages; clean the fins with a garden hose or special spray, then use a butter knife to straighten any that are crooked; keep your yard clean so the fins won't get blocked; cover the unit up for winter; and make sure it's level or you run the risk of damaging the inner workings of the unit.
To clean your air conditioner drain, first shut off the power to your unit at both the thermostat and the breaker. Then remove the drain pan. If the pan is full of water, soak up the liquid with a few towels or rags or use a wet vacuum. You can use a solution of water and distilled vinegar, or substitute peroxide for the vinegar, to clean out the drain pipe. Let the pipe sit for a while in the solution and then put all the parts back in place. Once you start using your air conditioner on a regular basis, check it periodically to ensure condensation isn't building up.
If you happen to live in a hot and humid area of the country, drainage problems can occur with your unit since moisture can trap itself inside the system. Routine maintenance can cut down on drainage issues by cleaning out any mold or algae from blocking the drain. If you notice moldy smells whenever you turn the thermostat down, check on your system.
If you notice your system is acting inconsistently, the sensor is most likely out of place. Turn off the unit and reach behind its control panel while carefully bending the sensor back into place near the evaporative coil.
Find out where the noises are coming from. A banging or clanking sound could be due to a loose part. If you hear a hissing sound, it's most likely because of a refrigerant leak and you should contact an HVAC technician as soon as possible.

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