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12/05/2016
By: Andrew M.
M&B TOWING LLC
This is the kind of service that you hate to use because it generally means you are in a bad, vulnerable spot. I contacted M&B, whose motto is "We Desire to Aspire" on the side of their truck, only because it was at the top of the search list. I was sitting in the middle of the extended parking section of Pittsburgh International Airport at 3am with a completely dead battery. The quote given on the phone ($60) was the amount charged when they showed up. So an honest quote and no bait and switch tactic to take advantage of someone clearly in an uncomfortable situation. The driver was helpful and polite. Most importantly, at 3 in the morning, he was prompt, arriving even soon than he said he would. I gave him a $10 tip because I was so satisfied with his service. This is a family business from what I could gather from my phone call to them. So, they work hard for their business and their customers.
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05/11/2016
By: Elizabeth P.
Garrett's German Auto Repair
My husband is also my mechanic, and a mechanic to many others. He understands everyone is in a different situation, and will work with your needs. He is kind, and will NOT pressure his customers into having work done they do not need. His rates are more than fair, and he is always happy to help someone in whatever way he can. Please see Garrett for your automotive needs! ☺️
12/19/2012
By: inbal.fox
MSV Towing
When I was strandded in Oakland with my car broken down, MSVTowing (Mike) quickly came to assist me in this situation. I was plesently surprised by his knowlegde of who could help with fixing my car.
01/19/2015
By: Pat W.
MSV Towing
I was on the side of the road, and one of these trucks showed up, gave me gas, and followed me to a gas station. And all he wanted was to give me a card!
09/19/2014
By: Mary V.
MSV Towing
Had an accident when I call MSV towing they were polite and professional. Never use anyone else.
Tips & Advices
Yes, most roadside assistance coverage plans offer towing services. There might be certain restrictions, however. For example, the plan may only cover towing services for a certain number of miles. Drivers should check with their providers for details.
Which cars are covered depends on the roadside assistance provider. AAA services are available to members and not specific to any vehicle. As long as members pays their dues and have their membership card on hand, they can use AAA for someone else's car. Generally, auto insurance plans cover the car itself, not the driver, so people can't use their roadside assistance for another. However, details vary between providers, plans and local laws. Drivers should consult with their insurance providers to see whose cars are covered.
Roadside assistance coverage varies depending on the provider. However, they generally include:
  • Tire change
  • Battery jump start
  • Towing services
  • Locksmith service
  • Minimal mechanical labor
  • Delivery of oil, fuel, batteries or other parts
If a driver has a flat tire and no spare, roadside assistance services can deliver a new one. However, these services will not pay for the cost of the tire. That will be the driver's responsibility. Based on the location, some will tow a car to a tire dealer.
Most roadside assistance plans offer gas delivery and service. However, clients are generally responsible for the cost of the gas.

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