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07/09/2012
By: frankremmell
National Auto Svc Ctr
My vehicle was towed in to this shop on the recommendation of AAA. After having this shop remove and replace a right outer tie rod end and right sway link to the tune of $328.28, I picked up my vehicle and had no further problems until I tried to replace the front brake pads. Having a friend do this for me I was informed that my friend could not remove the passenger side front wheel. This was the same wheel that the mechanic at National Auto pulled to do my initial repairs. The reason that my friend could not remove the wheel is that the lug nuts were installed so tight ( impact wrench) that three grown men all together could not loosen them. They even bent the lug wrench they were using to try and remove the lug nuts. I called a week later and Bill the shop manager told me to bring my vehicle back in and they would take care of it...No problem. Well, when I took it back the mechanic came out with his air impact tool and attempted to loosen the lug nuts but the first one he tried to use the wrong size socket and even stated " It might help if I use the right size". Then, the mechanic returned with the right size but then proceeded to hammer the socket over the first lug nut and then went about loosening this one and the rest. On, my second attempt at having the passenger side wheel removed, I found out that the one lug was stripped and could not be removed, hence once again...no brake replacement. I again called on Monday 7/92012 and again Bill told me to bring my vehicle over. I did so around 12:30-1:00 pm and went into the shop to remind Bill what I was there for. He had the SAME mechanic come out and again hammer a socket over the lug nut in question. Only this time he made a little snide comment " I did this last time so WE didn't do it!" I feel there was no reason for this comment as he was the one who messed up my lug nuts in the first place! There was nothing wrong with my lug nuts prior to this shop doing the initial repair work. If the mechanic had installed the lug nuts properly the first time, then I wouldn't have complained!...Final Opinion...LOSE THE ATTITUDE DUDE AND DO THE WORK PROPERLY THE FIRST TIME!!!
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06/02/2016
By: Linda F.
AutoNation Toyota Pinellas Park
When it comes to car dealers, they are more than fair. Free service for 2 years, great discounts, $0 down, low interest rates. Nothing is set in stone. You can negotiate price and interest rate. Don't pay more than 5%. Be willing to walk away. Refuse or decline any add-ons like appearance package, extended warranty or gap insurance. Don't pay for floor mats. They will still try. They're doing their job. Just don't do it.Bob Haney is a great salesperson. I was dreading going through the car buying experience again, but dealing with Bob made it a lot easier. I am going to go back with my daughter when she is ready for a new car. I was actually on the fence about the make of car that I was going to get -also looking at Nissan, Honda, VW, etc., and my initial experience with Bob when I had just started looking was what brought me back to Auto Nation and Toyota. He's very laid back; not high pressure at all. I can honestly say that Bob exceeded my expectations.
07/27/2015
By: Joe J.
Jerry Ostow's Automotive Inc
After spending nearly $400 on AC repair service and paying my bill in full, I received a call the following Monday saying that I had an outstanding balance of $32 for an oil change. I had requested an oil change along with the service, but assumed they had forgotten about it since it was not on my bill and the oil change sticker in my car had not been changed.I ended up paying the balance, but I was put off by the approach. If someone spends a good amount on a service with the potential for more (my car is an import with over 100,000 miles), you don’t call them and ask them for credit card information over a relatively nominal fee when you are in error. Now, instead of going back and recommending them to others, I will instead take my business and personal recommendations elsewhere.
05/04/2013
By: jessica1975
Platinum Wrench
I found the best place to get my car worked on!!! I have taken my Scion XB to 3 shops to find out why my battery keeps going dead overnight, the first shop put a battery in it, the second shop put an alternator in it and the third shop charged me $50 to test it and said that no problem was found... I took it to Platinum and told them the history of my problems and within 15 mins a guy named Dave found that I had a bad part for one of my doors and the light inside would not go off all the time! He used some oil or something to make it work like it should and have had no problems in the last 3 month. The best thing is that they did not even charge me to fix it!!!!!!! Thanks so much
05/23/2013
By: ecstatic1
E Z Car Credit Inc
My credit was destroyed in a divorce and I didn't think I would ever be able to finance a nice car again. I called E-Z Car credit and Mark assured me that he would be able to help me get into a great car. I was a little unsure about being able to be approved for a loan but sure enough they did it!!! I dealt with JR and he put me into the car that I picked out. I couldn't believe it - The paperwork was a breeze and Chris explained everything to me about the deal and how this would help my credit for future purchases. To top it off they got a decent interest rate - I love these guys!!! Thank you E-Z and I would and will recommend them to everyone!!!
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11/05/2015
By: Steve O.
Hoyt Automotive
THE BEST JEEP MECHANIC THERE IS !!!I have been going to Hoyt 4x4 for about 8 years now form simple oil changes to major rebuilds and repairs. Tony the owner and Mechanic is an OUTSTANDING in individual and the BEST Mechanic there is when it comes to Jeeps. I live in Miami now and still bring by JEEPS back to him to work on. He stands behind his work and the products he uses 100%. I had a set of ball joints go bad the manufacturers warranty had just expired. He replaced them at his cost and NO Charge for he labor either.
11/21/2014
By: Nell F.
West Coast Car & Truck Sales
Wonderful customer service with attention to detail. Colin, the Manager is involved in every facet of purchases. Every car has been inspected to the fullest extent and pampered to whatever needs attending tooThe staff is friendly and none aggressive. But it is Colin who makes it happen. His easy-going manner leaves you feeling confident in a purchase. There's no push, no hard sell. Just answers to questions and advice on which Used car fits you. Colin is the guy I call when I want to buy a car. Nuf' said.
12/09/2016
By: Lou G.
Dan's Corner Garage
Dan is the best, numerous times he has fixed my 10 to 15 year old car and not charged me or a small fee....last time we argued about it and he finally let me pay him, he has certainly made money off me many other times and I was always glad to pay it because I know if he says something needs fixed it does.......honest and professional, aint no $900 air compressor charges when all u need is a $100 wiring harness to fix the A/C
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11/07/2016
By: Alif M.
Dan's Corner Garage
Great shop. Honest and professional service. We highly recommend Dan to everyone we know. He will give you a itemized breakdown (parts and labor) of everything you need to fix on you vehicle. He will then rank them in order of priority, so you can take care of them based on your schedule and budget. After a repair, he will tell you exactly what was done, and even show you your old parts.
01/06/2015
By: Vido V.
West Coast Car & Truck Sales
My sales man was Derrick Silvers. I knew what i was looking for and he was able to gey me into exactley what i wanted . I also had a budget that Derrick actually kept me under and got me a excellent price. If you want proffesional sales and service in all areas, I highley recomend west coast cars and trucks. And make sure you get Derrick Silvers as your salesman if you want tge best.
Tips & Advices
An immobilizer is used to prevent your car from being stolen, and this electronic device causes your car's engine to stop running unless a specific key is present. Recent studies have shown that immobilizers have reduced car theft by as much as 40 percent. All cars sold in the United States  since 2012 come standard with immobilizers, and aftermarket versions are available for older cars.
An anti-hijack system is a device that is used to discourage and prevent criminals from hijacking cars. Many anti-hijack systems use a car's alarm or immobilizer system to help achieve their objective. The best anti-hijack systems will work to initiate a quick and safe shutdown of your car if it is stolen.
A curb feeler is also known as a curb finder, and it's a device that's used to let drivers know when they're at an ideal distance from the curb for parallel parking. Curb feelers extend out from the car's body, near the wheels. They scrape against the curb if the driver gets too close, and they help prevent damage to the car's wheels when parking.
A car body kit is a set of customized body parts that have been designed to modify the appearance of a stock car. In many cases, a car body kit is comprised of components such as front and rear bumpers, spoilers, and side skirts. These kits may be made of fiberglass, carbon fiber, or polyurethane.
A cargo barrier is a device that fits in the rear of your vehicle, and it's used to shield passengers from large loads contained in the rear of the vehicle. Cargo barriers are also used to shield passengers from pets being transported in the vehicle's rear area. These barriers promote passenger safety.

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