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Sonora Quest Laboratories in Phoenix, AZ
1.Sonora Quest Laboratories
3805 E Bell Rd Ste 150013.88 mi Phoenix, AZ Medical LabsClinical Labs
Service as expected.Fast and friendly.A good experience.
2.Sonora Quest Laboratories
11209 N Tatum Blvd11.07 mi Phoenix, AZ Medical LabsClinical Labs
These people need to hone their customer service skills. Totally unaware of customer needs.A waiting room full of people,most with appointments,waiting over an hour past the time.
3.Sonora Quest Laboratories
16515 S 40th St # 11311.35 mi Phoenix, AZ Medical LabsClinical Labs
4.Sonora Quest Laboratories
20414 N 27th Ave Ste 14015.64 mi Phoenix, AZ Medical LabsClinical Labs
If I could give them zero stars I would If given any other choice to have your blood drawn take it. They are the most insensitive, situationally unaware personnel I've ever encountered, however, Sonora Quest does seem to pride itself on exhibiting its passive aggressiveness at every turn. I waited 45 minutes while NO ONE was called back. The reason was because they were trying to enter a large order. Clearly no one possessed any ability to prioritize and get the other two patients drawn and on their way. Absolutely maddening!!!!
5.Sonora Quest Laboratories
9305 W Thomas Rd Ste # 30010.78 mi Phoenix, AZ Medical LabsClinical Labs
Located in Phoenix, Ariz., Sonora Quest Laboratories is an integrated medical laboratory system. The company offers a range of services, such as long term care services, anatomic pathology services, diagnosis and testing. Its comprehensive on-site test menu includes routine testing and esoteric cytogenetic studies. Sonora Quest Laboratories has been voted as the 'Best Place to Work' in 2009. The Arizona Business Magazine and Best Companies AZ honored Sonora Quest Laboratories as one of their 'The Most Admired Companies in Arizona for 2010 and 2011.'
6.Sonora Quest Laboratories
2640 W Baseline Rd #1155.37 mi Phoenix, AZ Medical LabsClinical Labs
I went to the one at 35th and Peoria today, had an appointment for 10:30, arrived 10 minutes early as they advised. Sat for 20 minutes while they serviced everyone but me. When I went to the window to asked about my appointment, snarky clerk told me I shouldn't expect to be served if I arrive at 10:30. I am so tired of paying for services from people who act like they are doing you a favor. What's the point of making an appointment if you still have to wait until all the walk-ins are served? I know the people served didn't have appointment because I looked at the list when I signed in. Have to find another lab that honors appointment.
7.Sonora Quest Laboratories
2330 N 75th Ave8.53 mi Phoenix, AZ Medical LabsClinical Labs
wanted to come in for a blood test. simple right? Not here!!! called for a location and it took me a full 15 min to get thru all the automated phones.Then i was sent to 91st ST instead of 91st AVE.That put me 182 blocks from my destination!! ( good 20 miles ) Since i took th e bus that was 1 hr each way! Of course by the time i figured that out it was to late.They told me to go to the 75th AVE location as that was the only one open on Sat.Arrived there at noon to find them closed!! They didn't bother to tell me that they close at 11 am on sat.Another 2 hours wasted riding the bus.Sucks when your sick already and then have to go thru this.Do YOURSELF A FAVOR AND AVOID THIS PLACE AT ALL COSTS !!!!! Ended up going to theranos conveniently located at walgreens.They were fast,proffesional and some of the tests were a full 50 dollars cheaper.Also had a 24 test result return.
Seems like we hit a network glitch.