Security Design Consultants in Phoenix, AZ with Reviews - YP.com
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08/24/2017
By: Marc G.
A A A Alarm & Security, Inc.
A very deceptive company as they hold their customers under contract for life. I asked to cancel after being with them for 18 years and they told me that I owe them for 2 more months of service. Also, when you need service they charge $125 for the first hour. After paying $5,000 you would think they would treat you better! If you just want great monitoring and fast service then go with ADT direct as I have.
07/16/2017
By: E. H.
PHALANX Tactical Security Group
PHALANX Tactical Security Group is a 'direct action' security agency that specializes in distressed and problem properties. PHALANX operates lawfully and responsibly to ensure clients actually see the results of why they chose this agency. Talk is cheap. Results speak volumes.No compromise, no exception.
12/27/2016
By: Steve C.
A A A Alarm & Security, Inc.
I was a customer at AAA Alarm and Security for 6 years. They provided the monitoring for my home alarm system. At one point they changed companies that monitor the alarms. When I would set off my alarm no one would call from the monitoring company. I complained to AAA and they ignored my complaints. Here is why they CAN ignore complaints. When a customer signs up for monitoring service, they sign a yearly automatically renewing contract agreement. Lets say that you sign in January. The following year, the contract renews automatically in January. Let's say in February following the first renewal you are unhappy with the company's service. You are bound to payments until the following January. I had to pay for 9 months of service AFTER I disconnected my alarm system from their monitoring service. I found another company that has a yearly agreement containing a 30 day cancellation clause. This company has complaints in other places on the net. AVOID.
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01/30/2016
By: Curtis S.
A A A Alarm & Security, Inc.
My father's experience is similar to the below complaint. They mislead an 80 year old man by not being clear that he had signed a auto renew contract, so he couldn't cancel since every time we called they said he was under contract until October, and the same every year until I found out the facts.After calling to cancel, I was informed that in Sept., my contract automatically rolled over for another year and that I owe an additional $292.15 for service after I terminated. Since they bill in three-month increments, I am paid through Dec. 14th, 2014. There was never any mention of this contractual provision either verbally when I signed nor in any email advising me I had rolled over for another year. I feel this is completely underhanded and their way of squeezing me out of more money since they are angry that I left.
04/04/2013
By: cindyt240
Guard O Matic
I should have written this when it happened, but better late than never.Stay clear of this business! They sell a story and then send a low-paid tech to your home to program. I was at home alone when the tech showed up and got that something doesn t feel right feeling so I didn t answer the door. When their office called me later that day I replied that I was sick and wanted to cancel my activation of my existing system, they insisted that I had to pay for the service call --- that never took place.
05/06/2008
By: tom_jonie
Select Security Systems Inc
It was an outstanding company to be involved. They have a wonderful staff and excellent customer service.
Tips & Advices
  • Cameras
  • Motion sensors
  • Alarms
  • Smoke, CO2, and flood detectors
  • Flashlights
  • Panic buttons
  • Door and window stoppers
  • Spot lights/floodlights
  • Etched window glass
  • Combination safe
  • reinforced locks
  • Placing signs and sticker for security systems outside home
  • Personal safety items (firearms, stun guns, pepper spray, batons, etc.)
No, it is possible to install a home alarm system yourself. Some systems are specifically designed to be installed by homeowners. These systems are often cheaper and more customizable. However some systems require the expertise of a professional and installation should be left up to them to avoid making any errors. Review the specifications of the system and/or contact the manufacturer if you are unsure about its installation requirements.
  • Easy and inexpensive to install and does not require any drilling or modification of the home.
  • Does not require a landline.
  • Can be taken from one home to another during change of residence.
  • Can be combined with a hardwired system.
  • No need to change any batteries, as with wireless systems
  • No interference from other signals
  • All hardwired systems run on essentially the same technology so products and services from different companies will be compatible with each other.
  • If moving to a home with a hardwired system already installed, you can save money by bypassing installation costs.
  • New security equipment for these systems is less expensive than for wireless systems.
  • Can be combined with a wireless system
  • Hardwired: A system that uses cables to connect all sensors to a central control panel within your home. The cables are usually installed within the walls or floorboards of your home. The control panel then uses your home’s landline connection to call for assistance (police, fire, medic).
  • Wireless: A system which uses wireless technology (wi-fi) to connect all sensors to your home’s central control panel. The panel uses the established network to communicate with the outside for assistance.
  • A combination of hardwired and wireless: Custom systems can be configured to have a home totally hardwired and equipped with wireless outside communication (no landline), or have a totally wireless home and hardwired outside communication.

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