Sears Outlet Locations & Hours Near Phoenix, AZ - YP.com
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01/31/2017
By: Gina M.
Pruitt's Furniture
WORST CUSTOMER SERVICE!!!! Don't bother paying for the warranty! It took me FIVE months to get my claim resolved. Due to poor communication between warranty company, Pruitts (Pam there is a joke) and the manufacturer, my couch was discontinued during the first THREE months of trying to get it resolved. It took another TWO months to settle out with compensation for it. Don't buy from Pruitts! If you do definitely DONT purchase the warranty.
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03/27/2016
By: ella6913
Family Dollar
Nice Store Good Customer Service Easy to Find Items Carries Items That Can't Be Found Elsewhere Convient Hours
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05/07/2015
By: Lorraine E.
99 Cents Only Stores
The manager jeannie was extremely rude she has ratty blonde hair and her face looks like it was mauled by a pit bull she needs training!!!First of this the local store in my area second of all if you call people from line and they still stay in line and a paying customer that waited to see if others were going to go to your punk a## line did not...you do not refuse to do your sorry job ... how do people like that get placed in a manager role?Her name badge wasnt visible and she called her friend over and began talking and laughing right after she was Rude. This is my compliant. I hope the district manager or someone that cares us aware of that "manager jeannie" What do i expect she is probably in midcareer with a felony record.
03/12/2015
By: Betsy M.
Pruitt's Furniture
If I could put zero stars I would! What terrible customer service, probably some of the worst I have ever experienced. These people tell you nothing but lies that is of course when you can finally get a hold of someone. Victoria aka Vickie Block has got to be one of the most dumbest people I have ever encountered. What an absolute flake!! After waiting over 8 weeks for a piece of furniture that I was told would be ready within 4 to 6 weeks I had to go through numerous people and numerous phone calls to finally be told that I was told incorrectly and the sales associate (vickie) should have told me 8 weeks. It has been over 8 weeks and I still do not have my furniture!! I will never buy anything from this store again. What a sad unfortunate place. Be warned DO NOT EVEN WASTE YOUR TIME WITH THIS PLACE.
07/20/2013
By: johnvparker
Pruitt's Furniture
I purchased a beautiful dining set that matches my design theme like it was custom made today at Pruetts on Thomas and 34th Street. i decided to save money and rent a uhaul ford pickup truck to go to the Washington and 43rd avenue location to pick it up. They loaded the table in the truck for me and opened the box to check the glass top for damage prior to me leaving. now comes the part im unhappy with. i got the unit home. unpacked everything and put the table together and chairs together. the glass top is scratched on the top portion of the bevel witch is inlayed and couldnt of happened and didnt happen from any fault of mine. One chair has a line through the finish like they boxed it while it was still needing to dry so the finish melted or rubbed off. Another chair will not allow the screws to fully be screwed in because the driiled hole is not as long as the screws. now comes the even better part. They will not come out to deliver a new glass top or chair and require me to bring them back to the washington site. Remember i have a sports car and will have to rent a uhaul truck again costing me more than their delivery fee. The gentleman who answered the phone was rude. The manager never called me back as promised. I am buying one large item each 20th of the month to redecorate my house. I already purchased the last two housholds of furniture with them. I guess this doesnt matter. I will have to abide by their rules so i dont get stuck with broken furniture and they are the only place that sells the matching hutch so i will have to purchase this from them as well. After this next purchase i will never purchase from them again. If you pick up your furniture from them makee sure to unpack every item and check it for defaults. They will look at you like you are crazy but it is what they say they require. Why would you want to be rude and turn a lifelong customer away.....Sometimes i dont understand who runs these businesses. Im happy i work for a place i can be proud of. Must be difficult to go to work there.John Parker
06/18/2013
By: sissie06
K-momo mega Liquidation
Great New stuff Love the styles and shoes
02/15/2013
By: wordnotbond
Pruitt's Furniture
The furniture selection and styles are great, but beware if there is an issue with the quality of products you buy as the saying goes "YOU GET WANT YOU PAY FOR".I purchased a glass and metal dinette set (Steve Silver model EM4242) which was very inexpensive, modern style looked great! When the service men deliver the set they warned me that the dinette set had problems with stability. I'd purchased other furniture from Pruitt's before and never had issues with the quality of those items. I figured that because I am the only one in my household that there would be no problem with the wear or tear of the set. After about 1 month the nuts and bolts on the legs of the chairs would loosen and I'd find them all over the floor, a repair man came out and also told me about the issues with this particular dinette set model, he said he'd note my concerns and the service manager would contact me because I wanted to look at replacing this unit. (NOTE: Service Manager Pam said that server man noted that there was no problem with set) I never received a call, about 2 or 3 months with no reply from Pruitt's. I went into the store and another repairman came and told me the same thing the delivery men said about the dinette set model. Pruitt's no longer has the dinette set in the store, which I was told and understand that model changes like clothing styles, and that they will take care of the tighten of screws for one year, but as you can see my one year is up soon (purchased set in July 2012). I called back today (Feb 15th) after no call from service about my concerns with the set today they will send out another repairman (3rd) to fix again. Service manager Pam told me that I've had the set in my home for about a year and I assume that I'm stuck with a faulty piece of furniture...she was not forthcoming with me when I requested the manufacture's contact information of the faulty dinette set to lodge my complaint with the manufacture of the dinette set, I cannot find the manufacturer of the set on the internet like she suggested I do to contact them. BUYER just BEWARE of your purchase problems keep detailed notes times and names of people you deal with at Pruitt's on purchases that need repairs within that one year period. Which I had read reviews instead of having to make a review!Very Disappointed
02/04/2013
By: karenvya
Pruitt's Furniture
they have great prices and very friendly workers, they were very helpful

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