I lived at Phoenix Manor for 7 years. Th manager was very high pressured. Evey time I paid the rent after the 5th of the month, I recieived an eviction notice, that if rent wasn't paid in 10 days, I'd be evicted, even fter paying the $10.00 late charge.God forbid if they inspect your apartment for bed bugs..They bring in specialy trained dogs to, sniff for bed bugs, and if they find any they make you throw out any clutter that might harbor bed bugs. Then they fumigate the apartment, and bring the dog back in. If any re found after fumigation. YOU ARE EVICTED. Also the prtments are very warm in the summer. They have evaporation cooling [swamp cooling] which doesn't remove humidity from the apartment. It isn't true conditioning.. There are plenty of modern partments, in the same price range, with wsher/dryers in apt. dishwasher, and built in microwave, and real ir conditioning for similair rent pricing.Please look at them. I do not recommend Phoenix Manor to anyone. annonomys
This complex is awful!!!! People getting shot, homeless people living under my stairwell, I call for maintenance to clean shopping carts, trash, chairs, scooters from under the stairwell constantly ... when I call and make maintenance requests I'm told they are putting it in the system but when I call back days later I'm told that the work order was never put in. Mellissa, Bryan, and Julia have some of the worst customer service skills, they work in resident services and the sales office. I was just blatantly told by Bryan in the sales office that he is gonna just put a note of it in my lease file and refused to put in a standing order to have maintenace just check that area to keep it clean. I can't wait till my lease is up. Please look elsewhere this is not a safe apartment complex and the staff doesn't care
This is tweeker heaven! Normal, hard working or limited income people are moving out at record rates because the owner came in and raised the rent higher than any other complex (much nicer ones I might add); there’s dog feces all over, no one cleans it up, and everyone has dogs. They have no place to sit in the common area, because they took the benches out, there is only 1 maintenance man, no office manager (big mistake letting her leave, at least she was trying to make the place better). The owners live in Canada and all they want is more money and don’t want to fix anything. From what I saw, all they care about is the sprinklers…there’s a criminal element here, drugs and stolen property, but no one does anything about it. My car was broken into twice. They have "cameras" but apparently they are pointed at the dumpsters because they are more concerned about people throwing furniture out than they are about their tenants. No security. Tweekers walk around late at night taking things off people's patios. Also, lots of kids, some very destructive and disrespectful, parents let them run wild, and they've destroyed property too. Mgmt doesn't do anything when told. Seems they will take anyone in that can afford their ridiculously high rents - and those people usually bring in others (unknown to the office). I don't believe they do background checks because there are plenty of criminals here. It’ trashy looking; they went cheap fixing the parking lot and there are more potholes than ever before; the apartments are OLD and run down. The owners do nothing to make it better. I moved from here and got a 2 bed, 2 bath, walk in closets, washer/dryer in my unit, wood flooring, granite counter tops, patio, and clean…no cockroaches or bedbugs for 700/mo. It’s beautiful. They want over 787.00 a month for a 1 bedroom that’s not been updated from the 1970s. But if you move here, maybe the cockroaches and bedbugs will help pay the rent. There are plenty of those too. Take my advice, run from this place, it’s a slum.
if you like roaches, cockroaches, gnats, fire ants, lukewarm water (or no water!), gunshots, and super creepy neighbors, this is the place for you. Otherwise, I suggest you RUN!!