Went in to get my car checked and they told me nothing was wrong with it. I asked them if they could fix my brakes and they told me only the back ones had a problem so I gave them the OK to replace them. I went to go pick it up and they told me they were closing earlier (Right at that time, no warning) so I asked if they would please wait for me and they did. I had to leave work early to come pick it up. When I got my car back the lights in my car and over license plate no longer turned on and my brakes still squeaked. I had to wait over the weekend to call them and tell them what happened because they were closed. I work two jobs and was not able to work my 2nd because I use my car to drive around at night and since my lights did not work I was not able to work those days. I was able to take it in on Tuesday, and they told me they would need to keep the car overnight because there was now electrical issues. Today, Wednesday, I received a call saying my car was done and my total was $100. I did not give the OK for the electrical work and this happened while it was under their care, on top of that they forgot about my brakes and I had to be late to work for the 2nd time. They told me it did not have to do with them but I had to go days without any fixing because they gave it back to me and said it was good to go and I did not approve it... Will never return.
Cheat! I'm here from out of town. Took my car to this shop because I have a service warranty from where I live and I was referred there. I told him I drove 300 miles to get here and need to be sure I can get home. The work turned out not to be covered but this guy charges me $161 to CLEAN my sparkplugs. NOT REPLACE...CLEAN. He says I have to pay for the labor for diagnosis AND pay for the labor for him to go back in and clean the plugs. I asked if the diagnostic was applied ti the repair, he said no. Their website says Free Diagnosis right on the front page (cartunediagnostics.com). What mechanic takes everything apart, sees this minor problem, puts it all back together again and then takes the time to start all over for the minor fix? THIS GUY! CHEAT, CHEAT, CHEAT and probably a liar because that just doesn't make a hill of beans of sense. I guess he figured I had no choice and no recourse. I paid him but THIS IS my recourse. Stay away from this shop.