Rooter Hero in Phoenix, AZ with Reviews - YP.com

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07/13/2013
By: joe.rolleri
Sun Devil Heating and Coooling
found this business listed on Craig's List. I called spoke to Jason the owner I explained that my AC was recently charged and was and now the ac unit is not turning on. I checked the unit it was not turning on. I also stated that BEFORE THIS it was blowing warm air. I would like the entire system checked. A technician cam out on changed bad capacitor. Then proceeded to check just the ac unit nothing else...... I called and spoke to the tech I asked him to check entire system. and I insisted on this He said the system checked out fine..... He said the vents were pushing 70 degrees. So I took them for there word. When the temp started to go up outside after 2 months, my home was not cooling upstairs, my SRP bill doubled.( I verified that is was after their visit) I recalled them they said that it was not related and I would be charged a service call. I said yes it is, I told you before unit stopped working it was blowing warm air. No we do not warranty service that we do not preform. You checked the entire system??? That is not covered??? He said there will be a charge. We called another AC company they came out, found the AC unit downstairs was good, so the capacitor they changed was fine, he said wow very intresting I will need to check the rest of the system. He then checked the vents upstairs found, temp output only 10 degrees lower than room temp. He said something is wrong. He checked the handlers, I asked is this part of the entire system he said yes. He found a DEFROST STRIP WAS SHORTED. This strip was on before Sun Devil came out and after. My SRP bill was $1700 in three months. Know since the other company fixed the other issue usage is down by over 50KW WOW. If the Tech from SUNDEVIL did what I asked by checking the entire system "handlers" I would not have had to pay someone else to find it and an enormous electric bill....... . I complained to the BBB, the company's answer was."We offer a full refund of the monies charged ($157.20) in good faith that we don't want to continue this charade with this customer. This does not mean we are admitting fault, but however, have chosen to handle this situation legally and don't wish to impact our rating with the BBB through any unresolved differences."I just wanted them to admit to the mistake, and not make sure to do what customers ask them to do. I do not know why their tech did not check the entire system????
06/27/2013
By: pampence
Serenity Plumbing
After we bought our home in Arcadia we found we had some plumbing issues. We then found that we had plumber issues (No Shows, Hidden Charges, Aggressive Up-Selling) to name a few. In the period of four years we went though four BAD plumbing companies. We found Serenity Plumbing a year and a half ago and will never have to call another company. They have been a saving grace not only do they NOT do as i listed above, but go far above and beyond all expectations. I wanted to write this review to not only help my Plumber, but help out anyone who needs plumbing help. You can trust Serenity Plumbing completely. Honest, Clean, and Friendly service is only a fraction of what youll find with this company. We just recently added a guest house and Serenity Plumbing not only did a fantastic no worry job, but referred the entire projects sub contractors and the team was very pleasant to work with. When the project was complete we payed 850.00 less then the estimated cost. When does that happen? It happened one other time when we had Serenity Plumbing replace a section of pipe in our yard that was broken. I cant say enough good things about these people. Hope this can help someone out there looking for a Great Plumber.
04/24/2014
By: Pam R.
Halo Plumbing and Rooter Service
Wow! I'd give Halo Plumbing 10 stars if I could! Matt gave me an estimate on Tuesday and he and his guys were out Thursday morning to get the job done! They had to create a new line from my laundry room to the sewer. They did a great job sawing the cement and filling it back in. The yard had to be dug up to get to the sewer but they put it back neatly. When Matt noticed the valves on the hot water heater in my laundry room, he replaced them for me. My house is old with cast iron pipes, so I have had many plumbers and rooter services out here through the years. In fact, I had a few companies come out to give me estimates for this job and Halo beat them all by a long shot. Halo Plumbing is by far the most professional and most reasonably priced plumbing company I have found. I will stick with them for any further plumbing issues. It is a relief to know that there are still some honest, hardworking people left in the world!
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06/09/2016
By: Brenda P.
Plumbing By Spencer LLC
We did a TOTAL home remodel, which required plumbing in kitchen and both bathrooms. We depended on Spencer and he really came through for us. When our tile guy wasn't ready at certain steps of the renovation, Spencer was very accommodating and changed his schedule in order to get the job done. We appreciate his being flexible and always on time. He kept in constant communication with us and was a wealth of information as we went through each step in this very huge undertaking.
12/08/2012
By: tobby1micwiller
Freddy Fox
Freddy's foxWow what a great plumber. just finished installing two brand new low flow/flush toilets for me.Was professional, neat and clean while working.And even went to Home Depot to shop for them and recommend the right ones for my home.. Never expected a plumber to go and shop for them with me.Last guy I called said anyone would work. Highly would recommend him to friends and family.Awesome job!Thanks, Freddy
12/08/2012
By: christmoleskin2001
Freddy Fox
I live in Echo Park/phoenix AZ and stumbled on Freddy randomly. He showed up almost immediately, late on a weeknight and charged me about a third of what I had conservatively expected to pay. He did a beautiful job very cheaply. I recommend him strongly. This is just the sort of business I want to see grow - smart, friendly, responsive, cost-effective and very skilled. Call this guy!
12/08/2012
By: jamistjacksom
Freddy Fox
Freddy is the best plumber I have dealt with. Fast, friendly service and knew what he was doing. He gave advice on some other projects I am working on too! The bathrooms and kitchen are now back to normal thanks to Freddy. He even cleaned up the pipes he didn't put in. I will NOT hesitate to call him again, what a wonderful experience(if you can say that about a plumbing problem!)
03/30/2017
By: Jaan W.
Go Green Rooter
I swear go green was on time like usual with this one, I've used them multiple times and they have always done a good job. Their pricing is fair, the service crew that comes are always nice and professional. Ill recommend them any time. On top of that I love how they are involved with the community and are family oriented. I would say they are a A+ plumbing company in my book.
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06/16/2016
By: Anand B.
Plumbing By Spencer LLC
We called Spencer to install a utility sink in the laundry room. I had purchased parts from Lowe's but left out some tubes. Spencer was kind enough to buy the parts and complete the installation. He also cleaned the work area after completion and charged a very reasonable amount for the job. We will certainly call him for future needs and recommend him for yours too.
11/30/2012
By: freddy201010
Freddy Fox
All I can say is WOW!We had a leak in our water main, and called Freddy because of his yp reviews. He promptly called me back and said he would be over after finishing up another job.He diagnosed the problem, fixed it along with a couple of other items that I needed looked at for a great price! I will never use another plumber again! Freddy is my Man!
Tips & Advices
The following tools and common household objects can be used to clean drains at home:
  • A plunger
  • A drain snake
  • Baking soda
  • Vinegar
  • Grease-fighting dish soap
Homeowners can mix boiling water with any of the last three products to break up grease and grime.
The main ingredients in clog removal liquid products are sodium hydroxide and sodium hypochlorite. According to the Agency for Toxic Substances and Disease Registry, both break down into relatively harmless components when it comes into contact with water or soil. However, both substances cause mild irritation to skin and internal tissues.
Also known as a drain auger, a drain snake is a coiled device around ΒΌ-inch thick. To use a drain snake, put the end into the entrance of the drain. Turn the handle to force the snake deeper, using extra pressure to force it through the bend in the pipe. Keep turning until the snake hits the clog, then either pull the snake and remove the obstruction or force it through. Once the snake is out of the drain, run the water on full blast for a few minutes to ensure the obstruction is completely removed.
Plungers don't damage residential pipes, but the force created by the act of plunging weakens the seal between the toilet and the floor.
Many plumbers, both local businesses and nationwide chains, offer emergency or same-day services.

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