Honest, knowledgeable,fair, and kind. I have been going to R&L for the last 5 years. Rob cares about getting my car back on the road as soon as possible at a reasonable price. Rob has also given me a ride home and picked me up when my car was ready. He has never left me stranded. He sees me in an instant, so I know when he says swing by and I'll take a look, I know there's no waiting and his answer is honest, accurate, and knowledgeable. I first met Rob after a failed smog check, I drove from car shop to car shop looking for estimates and i was getting discouraged and frustrated. I know I must have looked pathetic when I walked into his door .. exasperated and desperate. This is perfect opportunity to take advantage of a woman driving a car, but he did not! Rob listened to my problem and asked me to pop the hood. I began to panic about prices because of my last 4 stops before him with upwards near 80-200 to simply look at my car. Rob said just pop the hood. He looked for a moment said wait a minute... left and came back. He wiped his hands off and said you are good to go.. I said.. what do I owe you? He said come back when you need your car repaired. No charge. What other shops were trying to charge me for was a blown fuse that was preventing my car from passing emissions. My next visit to R & L ended after a frantic phone call. I was on my way to pick my daughter up from school, I was in tears. My car stopped over in Scottsdale for no apparent reason, and No, it wasn't out of gas. I struggled with a tow fee to Rob's way on the other side of town or a free tow to somewhere local. I called Rob, I told him I needed my car in the worst way for daily trips to and from school and that I wasn't sure if I should have it towed there or locally... he said send it over, he'd work with me.. He fixed my car. I gave him what I could on the bill and he wished me well. Next visit was about a year later.. I needed to get my brakes and several other things done. I told Rob I had $1000.00 to work with and I know in my heart of hearts it was a whole lot more that was done to my car but my bill was only $990.00 I gave him a 100.00 Tip for not dragging me through the ringer... I saw him knock money off my bill and cut corners where possible. My next trip was after my car's radiator exploded alongside the road. For 2 weeks, my car was overheating. I was not financially able to do much about the situation. I stopped by autozone and bought this copper stuff that expanded and filled holes in the radiator. It didn't work at all my car was still overheating terribly bad and it was to the point where I was driving about 30 seconds, and waiting for 2 hours for my car to cool... this went on the whole day one day... I just watched my car billow smoke and I drove. I called Rob. He said get it towed don't drive it. I had it towed to his place. I had been driving on a cracked radiator for several days possibly those 2 weeks. He also found my radiator cap between my radiator and my fan. Rob replaced my radiator inexpensively and again got me back on the road asking me to call him and not make my own solutions to these problems. **I can be difficult**I recently needed to see Rob again regarding my emissions testing. It was again a quick fix - I'm hard on fuses - I told Rob when I can afford to get my air conditioner fixed I'll be by to see him again. He has my business. Fast, knowledgeable, fair, kind, and a decent honest mechanic... he's never left me stranded. Thanks Rob for all you do. I appreciate your kindness and hard work.
My 2002 Dodge Ram 1500 4X4 (with 180,000 trouble free miles) decided to suddenly have engine seizures followed by complete failure. I brought it to a local repair shop I had been using and they recommended a new engine / rebuild at the tune of about $3500. I decided to check around and quickly discovered that most shops wanted between $3000 - $3800 to get the vehicle back on the road. Some offered a two year limited warranty, some offered none. I knew I was going to get it fixed as the truck is in excellent shape and has served me well, so it was much cheaper to fix it then go and try to find another reliable one.Well, I happened upon Master Engine Rebuilding, called and was told that the vehicle could be up and running in as quick as a week, with a 3 yr. unlimited miles warranty, for around $1500 - $2000 depending on damage. So, I took them up on the free towing and the next day I went down to do the paperwork. I was surprised to learn that they had already removed the engine, a 4.7 EFI V8, and determined the cause of the problem (3 steel valve seats dropped into the cylinders). I was brought back to the shop area where the tech showed me the damaged parts, how it was caused and what needed to be done. I was impressed with the overall condition of the shop, how clean and neat everything appeared to be, and how the tech stations were set up and organized. There was no mess, clutter or junk. I had a good feeling about this place.So exactly one week later I get a call, the vehicle is fixed, and for $2000, my truck is now running like it was brand new. It's hard to imagine that the odometer is at 180K because this baby is running better than it ever did. I would high recommend Master Engine Rebuilding to anyone contemplating needing any major engine overhaul. They are professional, organized, provide great service and offer the lowest cost, but give the longest warranty period. All I can say is "Thank you Master Engine for a job well done!"
I recently purchased a 2006 Mercury Grand Marquis from this dealership. I was a little standoffish about this place at first after reading numerous reviews (most were negative). I found the experience of purchasing a car from the dealership amusing and easy. At first the dealer tried everything in the book to get me to drive off the lot with the car that day by the following comments: "Boy I will tell you..I am not the best business man", "How about I give you this for free if you drive off with the car right now." I found it amusing but wanted a couple days to think it over and had to get some last minute financial stuff in order. After doing so, I went back and was adamant about the car I wanted and would not look at anything else. The dealership made the entire process easy and stress free (first time in 3 car purchases from a dealer that this ever happened), and told me where they got the vehicle from. My financing was completed, up front and honest, told me what was wrong with the car (nothing) even after my own mechanic looked it over. I even took it to Saunderson Ford after purchasing it and they completed a 2 hour inspection and said that car was in showroom condition. I did have a problem with the AC after the second day, took it back and they had the problem resolved quickly and provided a loaner car. I got a fair sale price on a six year old car with under 52,000 miles. They even worked with me when I was waiting on my title after paying off my car that I was trading in. I got a very reasonable trade in value for my car considering the mileage. I will recommend people to this dealership and was very impressed when it was all said and done with my car buying experience. I will seriously consider buying another vehicle from this dealership in the future.
Had a great experience with Liberty Auto especially when compared to dealing initially with a franchise Nissan dealership (Peoria Nissan). Not shocking to probably anyone but the big-box dealerships still try to get sales through "deceptive and false leaders". Peoria Nissan had a brand new 2015 Nissan Rogue on sale for $16,000 (base model). We were perfectly fine with a base model and went in ready to buy with paperwork in-hand showing the EXACT car we were looking to purchase - right down to the VIN, advertised price and other vehicle info as provided on their very own online inventory. Long story short after hours of them trying to sell us other used cars and other new cars, they finally showed us the base vehicle we came in for. After test drive, we sat done ready to buy and her came the shock: $16,000 yes but tax is calculated on MSRP of $19,000, plus their “paint protection package” was another $3,000 plus their other dealer fees it came out to almost $23,000. BS and especially on this so called “paint protection package” that you cannot opt out of. After hours wasted at this dealership we stumbled upon Liberty Cars & Autos on Edmund’s while looking for a Nissan Rogue. When all was said and done, we ultimately bought the exact one we found online from Liberty and I cannot say it enough about how pleased and presently surprised we were with our dealings with Liberty – specifically with Bill over the phone and with Dana for the finalization of the buy. SOLID, UPFRONT and no hidden agendas during this purchase. Sorry for the long story but wanted to tell everyone WHY it was so refreshing to deal with Liberty who came at it with honesty and not hidden fees. Thanks again Liberty (Dana & Bill).R & S Valenzuela
This shop is one of those shops that is a diamond in the rough... I have 4 vehicles and been to plenty of shops around town and been screwed by them all. I got a recommendation from a friend to stop here @ Deans Auto, I live in chandler its a 20 min drive to this shop so IMO I drive out of my way to go here. I recently purchased an old Blazer that was running just not well and ended up stranding me out in Peoria, I called up Deans shop he arranged a tow and within 35 minutes I was hooked up and riding in the tow truck to Deans. When I arrived they had what I needed which was FREE WIFI to work in the lobby while I waited to hear the diagnosis of my vehicle. Within 20 minutes the manager walked out and explained that my distributor rotor had come apart and handed me my keys and said you are all fixed up. I had expected to be there ALL day but I was back on the road again and made it to where I needed to go. I was so accustomed to sitting in the waiting room for HOURS and then getting slammed with a $1,000+ bill, with the tow & the fix I walked out for only $125. I have since used this shop as my sole automotive shop. I have been their customer for nearly 5 years with similiar experiences everytime I go, when it goes it they do a thorough inspection and can explain in regular people terms whats wrong with my car. I have now 4 vehicles and all 4 go to Deans when I have problems. I wish shop was closer to my home but for me it is WELL WORTH the drive to receive this service and repair work. To this day I have not had 1 single problem with any repair they have done, which was common place before I began going to deans.Heck this shop even gives me a ride to work if I need it. This shop is A+
Phoenix Windshield Replacement
If your looking for cheap auto glass replacement and windshield repair in glendale, phoenix, surprise, peoria, gilbert, chandler, mesa, tempe or phoenix arizona this is the place to go. They offer free mobile service all over the valley and in the end that's where you will save the money the most. They have competitive prices on top of the other savings. From what I heard they offer 50 dollars cash back for a windshield replacement IF you use your car insurance. I unfortunately had to pay cash and I couldn't get this offer. :( But I still saved a good amount of money, they definitely are cheap and I found them more professional than the other auto glass shops in Arizona. Windshield Repair and auto glass replacement in Glendale, Surprise, Chandler, Tempe, Phoenix Arizona and Mesa Arizona. Actually the auto glass company is located in Glendale Arizona but shortly after calling them I found out they offer free mobile service all over Arizona. Yes, I said free. That's where I saved a lot of money making this very cheap windshield replacement and auto glass repair. They have other deals too, they seem to change them frequently. I've used this business twice and each time they had different money saving deals. But as far as I know they offer the free mobile service all the time which is the REAL money saver here. With that said, I'd call them instead of trying to find there auto glass repair shop and just setting up the windshield replacement or glass repair you need that way. It's simply the easiest way. I found this company to be much more professional than Safelite Auto Glass Replacement, and cheaper too.
Midas Auto Service Experts
Honest, friendly and great job! I called to schedule an appointment and spoke with Sam who was very friendly told me their next opening would be the following day. When I got there at appointment time, they took my vehicle right in and started working on it. The technician Tim, was very friendly and knowledgeable about my truck. I went in for an oil change and to see why I had a squeal noise when starting vehicle. They did a courtesy check and found the alternator belt was worn and cracked, once they replaced it, no more squeal!! They were able to do the repair while I was there. The cost was very reasonable and fair. A year ago the alternator belt was supposed to have been replaced at a Big O and though I was charged for it, they didn't replace it! I had taken it back 2 times because of squeal and was told pulley needed replaced. At Midas they gave me copies of the courtesy check, my bill and also a print out of Scheduled maintenance recommended by manufacture and a print out of recall notices regarding my vehicle. I have never had any service place do that before and was very surprised at all the detail and information they provided me. I will go to this Midas location for any and all future service needs. They were honest, didn't try to sell me work I didn't need, let me know what I might need to get done in the future. Wonderful experience!
I got a settlement for the last vehicle i totaled. 2k. not much to work with. I went everywhere to get a new-obviously used but new to me kinda car. NO where would work with me. NONE I have super bad credit, almost no income. BUT i did have 2k. Now i wasnt expecting to get a vehicle at least a good one and title and all for 2k thats why i was wasting my time looking for a nice affordable car to put that down on. But even with 2k down no body was able to finance me. Not even some of the real dirty jacked up car places. I saw a Post on craigslist for CHEAP CARS UNDER 3000. I decided to stop by since i was pretty close at midway chevy. i got their and they had a real simple organization to their lot. The sales reps. were real quick and ready. They showed me all the cars that were under 2k and they didnt waste any of my time quick easy and simple. got a smoooooooth riding Nissan Altima FOR 2K!!!! yeah i had to pay an additional 500$ for tax, title, and reg and all that good stuff like doc fees. but thats expected. I GIVE them 5 stars because it was worth it. they didnt waste my time and they were real fast on getting me in the car. IT had excellent ac and just drives so smoothly. Super good car, super good prices, super good sales reps. Thanks guys. IVE GOT WHEELS.