This is the owner of Arizona's Best Cabinets responding to the review written on September 2, 2015. First of all, all I can say is that anything can be written about anyone on the Internet whether it contains a shred of truth or not. The first indication that we knew this was a complete fabrication is that we would never quote a two-week completion date for an island. Secondly, we service over 1200 customers per year and in our attempt to identify this person nowhere in the system is the name used in this review listed so at the very least this person used a false name. Finally, it is curious that this person (whomever they may be) first insists that they're not going to pay for something they haven't seen when they themselves stated in their own review that the request was made by the company to come and inspect the cabinetry before final payment and delivery. We expect that clients want to inspect their cabinetry before final payment and we absolutely encourage them to do so. In 32 years of our company operating and my ownership dating the last 10 years, I have never responded to a negative review because they constitute such a small segment of the thousands of satisfied contracts we complete, I know our customers that return to us month after month and year after year know and value the product we produce. However, this review finally pushed me over the edge and I am now speaking out for business owners everywhere that have had blatantly false things disseminated about them in this place we call the Internet. This is the world we now live in that instead of actually focusing on my customers I am compelled to waste my time doing damage control. We all believe in "buyer beware", but we should also be mindful of "buyer beware of the bullcrap" that floats around the Internet with no monitor, no validity, and ultimately no relevance.
03/22/2012Twain's Handyman Home Repair & Remodeling
I contacted Twain about removing popcorn ceiling in my soon-to-be nursery. Twain explained the process in detail to me, along with the challenges, and gave me a reasonable price estimate. I contracted Twain to do the work, and he fit me into his schedule timely because he knew I was anxious to get the baby room ready.The ceiling looks AMAZING!! He did a really good job, and also installed a new ceiling fan. Twain is very good at his craft, is quick, and efficient.Aside from the great job he did, he also showed up on time, worked quickly so there was little disruption to my household, and kept in communication with me along every step of the process. Twain has an exceptional eye and attention to detail. He is a perfectionist at his work, and that is something I value very highly!!!I would absolutely recommend Twain for any handyman work needed, and will be contracting him again in the very near future. :)
04/05/2014Twain's Handyman Home Repair & Remodeling
Today Twain secured a towel rack that had fallen in the bathroom, caulked grout cracks around the shower, and fixed a kitchen drawer that had derailed. In addition, to avoid further stress on my kitchen cabinet rail wall mounts, Twain installed knobs on the kitchen cabinets. He did an excellent job on everything and even explained the whys and wherefores as he worked. This excellent business owner knows building and repair very well, as he proved to me not only when he came out to do the estimate, but also as he made good on the items we contracted for. I am already requesting that Twain do more work for me. He is extremely professional and courteous, but through interaction demonstrates that he highly values a personal and equitable customer relationship. I believe you will be amazingly satisfied with his work in every way.