I am from another shop that could not fix my vehicle, they kept saying I needed this or that. I got tired of spending money. I googled engine repair and found Authorized. These people are great, they walked me through everything from start to finish. I was not expecting to need an engine. But I did, I had to go for a used one, as i could not afford to do remanufactured. They got the job done when they said, saved me on rental car charges. They even checked my parts and let me know what was bad. Aim walked me through the process, answered my questions. She even got the mechanic on the phone for my partner, they had questions about the job in general. They did the job right. I am so happy with their work, that I am a repeat customer. I was reading the review that this guy wrote., think there is a misunderstanding. So people you can never please. This shop would not be in business for all these years and be so successful if what he said is true. He just seems like a man that is unhappy in general. So do not listen to him, look at all the wonderful reviews that this company has had. I am even sending a couple of friends there, they are having minor issues with their vehicles. I wish i googled before letting that other shop milk me for all my money. GO TO THIS SHOP!!!!!!!! You will be happy that you did. The work they did was top notch. Will not let any other shop touch my car. They are very professional, friendly, fast in getting vehicle back to you. If there is a problem, they call you about. Again, best thing you can do is GO TO THIS SHOP!!!!! They are true mechanics
2/3/15I had the pleasure of meeting Amy, Jerry and some of the other staff at Authorized Motor Service Inc. when my transmission needed to be replaced. Although the company that sold me my extended warranty for my 2000 Dodge Intrepid was giving me some outrageous demands that they wanted to take place before they paid anything, Jerry and Amy went to bat for me. And although I ended up cancelling my policy with that warranty company before it was too late, I still ended up saving a lot of money by paying only half of what the transmission would have cost. Amy is the BEST, because she moved heaven and earth to make this happen for me, and she also surprised me by having it replaced ahead of schedule. You can’t beat service like that. It is so reassuring to know that in today’s society, there are still small business out there that are all about customer service and satisfaction, and not what they can get out of you. Authorized Motor Service Inc. in South Philadelphia blows AAMCO out of the water when it comes to customer service, satisfaction and honesty! They DEFINATLEY GET TWO THUMBS UP FROM ME!!!Maurice A. Lomax
Dom has helped me with 5 of my vehicles over the past 10 years. Everything from simple oil changes and replacing brake pads to installing towing hitch systems, exhaust systems, power steering, suspensions, blown head gaskets, electrical, transmissions, radiators, air conditioning, heating, alternators and ignition systems. He has been working on automobiles since he was a young boy. He is extremely knowledgeable and doesn't mess around. If you need a job done on your vehicle, no matter what year, make or model, Dom can get it done. His prices are great and his location is easy to get to from all of the major roads, highways and boulevards in Philadelphia. I highly recommend Dom and Tom Auto Repair Service. Give them a call.
In my experience, Doan's is an exceptionally honest, skilled, and fast repair shop that charges reasonable prices. When I was in their shop on October 26, 2015, they turned away a more profitable customer who wanted to go ahead of me, but Doans' would not let them because I had arrived first. Other repair shops have made me wait so they could do the more profitable repair that came in after mine. That October 26 experience is yet more compelling evidence that Doan's has integrity. Doan's shop is very clean; it is almost as if they have a maid who cleans it every day. You would think that any auto repair shop would be covered with dirt and oil. I told Doan's owner that I would post a good review for him, so here it is.